Datto Autotask PSA vs. GLPI
Datto Autotask PSA vs. GLPI
Product | Rating | Most Used By | Product Summary | Starting Price |
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Autotask PSA | N/A | Autotask PSA is designed as a complete IT Business Management Platform for MSPs, now from Datto (resulting from the Autotask merger with Datto in 2017). | N/A | |
GLPI | Mid-Size Companies (51-1,000 employees) | GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions. | $23 per IT agent/per month |
Datto Autotask PSA | GLPI | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $1,200 per installation | ||||||||||||||
Additional Details | — | Prices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options. | ||||||||||||||
More Pricing Information |
Datto Autotask PSA | GLPI | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Datto Autotask PSA | GLPI | |
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Small Businesses | Atera Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Planview AdaptiveWork Score 6.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Planview AdaptiveWork Score 6.8 out of 10 | Ivanti Neurons for ITSM Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Datto Autotask PSA | GLPI | |
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Likelihood to Recommend | 7.6 (29 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.4 (4 ratings) | - (0 ratings) |
Datto Autotask PSA | GLPI | |
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Likelihood to Recommend | Kaseya | Teclib |
Pros | Kaseya | Teclib |
Cons | Kaseya | Teclib No answers on this topic |
Likelihood to Renew | Kaseya | Teclib No answers on this topic |
Usability | Kaseya | Teclib No answers on this topic |
Support Rating | Kaseya | Teclib No answers on this topic |
Alternatives Considered | Kaseya | Teclib |
Return on Investment | Kaseya | Teclib |
ScreenShots | GLPI Screenshots |