Datto Autotask PSA vs. Motadata ServiceOps
Datto Autotask PSA vs. Motadata ServiceOps
Product | Rating | Most Used By | Product Summary | Starting Price |
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Autotask PSA | N/A | Autotask PSA is designed as a complete IT Business Management Platform for MSPs, now from Datto (resulting from the Autotask merger with Datto in 2017). | N/A | |
Motadata ServiceOps | Small Businesses (1-50 employees) | Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that enables IT organizations to rapidly adopt changes across People, Processes, and Technology to improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Datto Autotask PSA | Motadata ServiceOps | |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Datto Autotask PSA | Motadata ServiceOps | |
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Small Businesses | Atera Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Planview AdaptiveWork Score 6.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Planview AdaptiveWork Score 6.8 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Datto Autotask PSA | Motadata ServiceOps | |
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Likelihood to Recommend | 7.6 (29 ratings) | 9.1 (1 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | 9.1 (1 ratings) |
Support Rating | 8.4 (4 ratings) | 9.1 (1 ratings) |
Datto Autotask PSA | Motadata ServiceOps | |
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Likelihood to Recommend | Kaseya | Motadata (Mindarray Systems) |
Pros | Kaseya | Motadata (Mindarray Systems) |
Cons | Kaseya | Motadata (Mindarray Systems) |
Likelihood to Renew | Kaseya | Motadata (Mindarray Systems) No answers on this topic |
Usability | Kaseya | Motadata (Mindarray Systems) |
Support Rating | Kaseya | Motadata (Mindarray Systems) |
Alternatives Considered | Kaseya | Motadata (Mindarray Systems) |
Return on Investment | Kaseya | Motadata (Mindarray Systems) |
ScreenShots | Motadata ServiceOps Screenshots |