Datto Endpoint Backup vs. OpenText Availability

It does exactly what it needs to do. If there is another MSP that needs a set-it-and-forget-it box they can deploy on client sites, I would recommend this box, especially if they are already using other Datto products such as Datto RMM, as it all integrates with the same portal.

Incentivized

I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.

Incentivized

• All clients on the same Webui.
• Easy to spin up a snapshot.
• Support is fast.

Incentivized

• Allows for easy review and updating during replication processes. The Portal is user-friendly and very accessible with little user training.
• Allows us to know when we have errors in replication and actions needed.
• Their support is very quick and reliable in the event we have questions or issue.

Incentivized

• It can be sometimes complicated to change the settings.
• They make it very difficult to migrate the backups.

Incentivized

• License management is poor and the online system is very restrictive, We are using a one time "Move" product that has a fixed life ... but sometimes in a small team other high priority tasks come along.
• We lost all access to all licenses in the portal and all support because we hadn't used them in ninety days. Very poor service. We did get access back eventually but it took a lot of "bargaining".
• Failover isn't always as smooth as it could be. VMDKs don't release properly and the move fails and has to be done manually. Not hard just frustrating. VMWare to VMWare.

Incentivized

The webui is intuitive and well-organized. If you need any help, the online chat is quick to respond.

Incentivized

Cabonite Availability is a very practical and useful tool that can help any business weather any type of IT disaster. The ease and quickness of restoring data helps us provide as seamless an experience as possible. Many times our customers will never know there was an outage. This brings confidence in our brand and improves our organization's standing and reputation.

Incentivized

Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.

Incentivized

Slide BCDR, which is not listed. The slide is much simpler, and I found the alerts and alert clearing to be much more effective than Datto. It takes far fewer clicks in the slide interface to do what I need. Slide support is a little bit worse than Datto as it has no live chat

Incentivized

Zerto is a very nice tool when performing virtual to virtual replication. If you were to add a physical server in the mix, it would not be able to handle that server or the data on it. Veeam is a way is similar to Zerto where it only has the ability to handle virtual to virtual replication. The big difference is that it's not continuous replication. It uses a snapshot technology to grab the changes from the last snapshot and replicate that over.

Incentivized

• The only negative was that when trying to migrate to another BCDR solution, they were not helpful in recovering the data.

Incentivized

• It has helped us to service our customers
• It has helped us provide tools for re-sellers
• It has allowed our customers to keep their critical apps running in the event of a disaster

Incentivized