Datto RMM vs. SentinelOne Singularity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datto RMM
Score 7.3 out of 10
N/A
Datto RMM is a cloud-based single platform to remotely monitor, manage and support the entire customer base. Users get a multi-tenant view, automated monitoring, alerts, workflows and patch management, ransomware detection, endpoint remote takeover and control, and reporting.N/A
SentinelOne Singularity
Score 8.8 out of 10
N/A
SentinelOne is endpoint security software, from the company of the same name with offices in North America and Israel, presenting a combined antivirus and EDR solution.
$4
per agent, per month
Pricing
Datto RMMSentinelOne Singularity
Editions & Modules
No answers on this topic
Singularity Ranger IoT
$4
per agent, per month
Singularity Core
$6
per agent, per month
Singularity Control
$8
per agent, per month
Singularity Complete
$12
per agent, per month
Singularity Cloud
$36
per VM/Kubernetes worker node, per month
Offerings
Pricing Offerings
Datto RMMSentinelOne Singularity
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Datto RMMSentinelOne Singularity
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Datto RMMSentinelOne Singularity
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Datto RMM
1.0
1 Ratings
152% below category average
SentinelOne Singularity
-
Ratings
Virtualization monitoring1.01 Ratings00 Ratings
IT Asset Discovery1.01 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Datto RMM
1.0
1 Ratings
152% below category average
SentinelOne Singularity
-
Ratings
Remote monitoring1.01 Ratings00 Ratings
Network device monitoring1.01 Ratings00 Ratings
Activity Monitoring1.01 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Datto RMM
1.0
1 Ratings
153% below category average
SentinelOne Singularity
-
Ratings
Patch Management1.01 Ratings00 Ratings
Policy-based automation1.01 Ratings00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Datto RMM
1.0
1 Ratings
149% below category average
SentinelOne Singularity
-
Ratings
Attended device access1.01 Ratings00 Ratings
Unattended device access1.01 Ratings00 Ratings
Mobile device access1.01 Ratings00 Ratings
Virtual device access1.01 Ratings00 Ratings
Multiple-display support1.01 Ratings00 Ratings
Multiple concurrent sessions1.01 Ratings00 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Datto RMM
-
Ratings
SentinelOne Singularity
8.9
12 Ratings
5% above category average
Anti-Exploit Technology00 Ratings9.311 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.812 Ratings
Centralized Management00 Ratings8.512 Ratings
Hybrid Deployment Support00 Ratings7.05 Ratings
Infection Remediation00 Ratings9.312 Ratings
Vulnerability Management00 Ratings9.09 Ratings
Malware Detection00 Ratings9.512 Ratings
Best Alternatives
Datto RMMSentinelOne Singularity
Small Businesses
Panda Systems Management
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Score 9.4 out of 10
ESET PROTECT
ESET PROTECT
Score 9.1 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.3 out of 10
ESET PROTECT
ESET PROTECT
Score 9.1 out of 10
Enterprises

No answers on this topic

BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.5 out of 10
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User Ratings
Datto RMMSentinelOne Singularity
Likelihood to Recommend
1.3
(6 ratings)
8.8
(15 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
1.0
(1 ratings)
8.5
(5 ratings)
Support Rating
-
(0 ratings)
9.2
(4 ratings)
User Testimonials
Datto RMMSentinelOne Singularity
Likelihood to Recommend
Kaseya
It is a great tool for end systems management and monitoring. It has generally served well and can assist inmanaginf the devices for multiple clients / sites as needed. Remote control software leave alot to be desired and can be greatlly improved. Great for creating systems policies and providing basic end systems management.
Read full review
SentinelOne
It works extremely well for investigating the root cause analysis of events because you can see so much detail into what was happening before, after, and around the detective incident. A weak point would be when the AI gets a little over-aggressive or doesn’t quite understand the use case for specific tools. Our RMM tool was detected as a pup.
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Pros
Kaseya
  • Script jobs are easy to write up and quick to push out.
  • It gathers a lot of data regarding the machine.
Read full review
SentinelOne
  • Installs on all of our Windows machines and only requires 1 reboot for the install to finish.
  • It allows you to customize the UI and filters based on your use case.
  • Gives a very high level of visibility into any concerns you have or should have in your network.
Read full review
Cons
Kaseya
  • The Splashtop streamer in the Remote Tools breaks frequently
  • The New UI is feature-rich, but not intuitive to set up. You CAN find a way to show all of the information you need, but you may need to reach out to support to get there
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SentinelOne
  • Possibly for compatibility with legacy Windows OS's and non Windows OS's.
  • Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change.
  • Could do better with reporting at the base level subscription.
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Likelihood to Renew
Kaseya
No answers on this topic
SentinelOne
Reliable for simple installation and above all efficient
Read full review
Usability
Kaseya
In my opinion, Datto RMM fails at almost everything you throw at it.
Read full review
SentinelOne
There are some minor issues with the platform that can be mildly frustrating, but the overall performance, peace of mind, and ROI make it worth using. The management console is intuitive and easy to learn, the endpoint clients are simple but give IT professionals enough data to make management easy and simple
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Support Rating
Kaseya
No answers on this topic
SentinelOne
Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
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Alternatives Considered
Kaseya
Both Datto and SolarWinds leave a lot to be desired but from a technological aspect, but SolarWinds products are substantially better. At least when they aren't being hacked. SolarWinds was an intuitive design with some decent features that made management much more seamless and, well profitable. Datto products are nearly impossible to implement out of the box and even after months of customization, their RMM products were terrible.
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SentinelOne
SentinelOne had all of the major features that we were looking for. The other products either required too much administrative attention or were lacking key features. For example, one could be uninstalled by the end user. We required that the installation be password protected to protect against end user disabling or uninstalling. One product required manual intervention for all remediation which put to high a burden on limited staff. All products are always being revised so these may no longer be issues but they had a significant impact on our decision.
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Return on Investment
Kaseya
  • It has reduced our support costs significantly
  • Allowed us to add great value to our service offering
  • Documentation became easier as it allowed us to standardize configurations across multiple sites
Read full review
SentinelOne
  • SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
  • The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.
Read full review
ScreenShots

SentinelOne Singularity Screenshots

Screenshot of SentinelOne