Datto SIRIS vs. deskonline

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datto SIRIS
Score 9.8 out of 10
N/A
Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.N/A
deskonline
Score 0.0 out of 10
N/A
N/AN/A
Pricing
Datto SIRISdeskonline
Editions & Modules
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Offerings
Pricing Offerings
Datto SIRISdeskonline
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDatto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.
More Pricing Information
Community Pulse
Datto SIRISdeskonline
Considered Both Products
Datto SIRIS
Chose Datto SIRIS
Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
Chose Datto SIRIS
Datto has a better price point, available backup space, and retention policy compared to other players in the backup space. OneDrive and Google Drive are great contenders, but Datto File Protection allows for more granular selection of non-default folders that need to be …
Chose Datto SIRIS
Datto SIRIS BCDR is the gold standard, the product that other on-premises backups strive to be. It is reliable, fast, saves company money and time.
Chose Datto SIRIS
Datto is not as feature-rich as Veeam, but it still offers the main features in a great backups solution that will help in a recovery situation. It is mainly meant for smaller businesses, so it's not a Veeam replacement. From that perspective, Datto fills a great void in …
Chose Datto SIRIS
We've chosen to go with Datto RMM after finding other platforms that didn't quite meet the requirements of growing endpoint management.
Chose Datto SIRIS
ShadowProtect quality has decreased over the years and their price has increased. Datto is far superior in terms of UI, datacentre capabilities as well as confirmation of backup successes. Veeam offers these same features in a more complicated format but also lets you roll your …
Chose Datto SIRIS
Datto is far and away the best backup vendor we have ever used. The product works extremely well, and is very easy to implement and manage.
Chose Datto SIRIS
Datto is an all-inclusive solution with minor set-up. It's almost turnkey. Veeam requires more knowledge and setup, plus additional storage, although it is more robust and more granular. Datto includes the cloud element built-in, whereas it is something extra with Veeam. For a …
Chose Datto SIRIS
Datto and Barracuda Backup are very similar in design/purpose (both appliance-based with local backups and pushing to an offsite cloud), though Barracuda handles vCenter with a centralized backup console while Datto does not. VEEAM does a better job of backing up VMware than …
Chose Datto SIRIS
We did the reverse, and we looked at this solution to replace Datto.. we regret going with Datto. As a result, we are moving all clients from their platform to Axcient's Replibit BDR solution. We have had such good luck, the backups are faster, and the restoration/export of …
Chose Datto SIRIS
The solution we used prior to Datto was only a cloud, and provided no onsite solution for data recovery. It provided no failover protection against a server meltdown and retrieving files that were either accidentally lost or corrupted could take 24 hours. With Datto, it's …
Chose Datto SIRIS
Datto is a legacy product, selected before I got involved in the backup design at the current organization. As there are no issues with it, no alternatives were considered. I used Bakula before and would recommend it or Amanda for an organization looking to save money, as these …
Chose Datto SIRIS
Compared to Solarwinds or EMC Avamar, Datto is more improved, and it's much better at business continuity. Both tools are only cloud-based backup services, but Datto has the option of the local backups as well, which is more efficient for disaster scenarios. Datto has many more …
Chose Datto SIRIS
These may have carved out a niche in one area or another that make them superior for that specific case, but no one does a better overall job. I would estimate that a Datto box will be the right fit for at least 85% of the SMB's in the US.
Chose Datto SIRIS
Very affordable. I used another service known as Naverisk and dropped them as they were more expensive and the service was not as good. Datto is designed for IT consultants so teams are getting a well-designed platform.
Chose Datto SIRIS
Shadow Protect being the closest on this list, none of the other stack up against what Datto can provide in terms of technology and being able to quickly recover from a disaster or data loss. What brings Datto above the competition is their level of customer support from their …
Chose Datto SIRIS
Datto beats Replibit hands down, but the software isn't the biggest differentiator. Support at Datto is FANTASTIC. eFolder hardly provides anything you can call support.
Chose Datto SIRIS
The customer to whom I am consulting selected Datto for reasons unbeknownst to me. Had I been involved earlier in the decision process, I would likely have recommended Unitrends, Zerto or another solution.
Chose Datto SIRIS
Datto seems much more reliable with better backup success rates. It is easy to use and cost-effective way to backup small data sets. Support is quite good and they have a very good Kbase.
Chose Datto SIRIS
The product we tired in the past are either out of business or that product line failed. We have used custom BDR solution purchased from a vendor and found that while it worked you were never sure if the restore would work. We did not want to cobble together a solutions and the …
Chose Datto SIRIS
Datto is a superior product in regards to spinning up servers on the BDR appliance hardware. That is their killer feature. Barracuda's edge is the hardware refresh after 4 years of maintaining subscriptions. Datto requires the purchase of a new appliance after a time period …
Chose Datto SIRIS
We also use Barracuda for our backup and disaster recovery solution at our clients. Datto is much more expensive than Barracuda, the solutions are very similar, but the one thing I would give Datto the edge on is handling of Hyper-V instances. Datto makes Hyper-V restorations …
deskonline

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Features
Datto SIRISdeskonline
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Datto SIRIS
8.0
Ratings
0% below category average
deskonline
-
Ratings
Flexible deployment9.00 Ratings00 Ratings
Encryption7.00 Ratings00 Ratings
Best Alternatives
Datto SIRISdeskonline
Small Businesses
Cove Data Protection
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Score 9.1 out of 10
Cove Data Protection
Cove Data Protection
Score 9.1 out of 10
Medium-sized Companies
Cove Data Protection
Cove Data Protection
Score 9.1 out of 10
Cove Data Protection
Cove Data Protection
Score 9.1 out of 10
Enterprises
Keepit
Keepit
Score 9.5 out of 10
Keepit
Keepit
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Datto SIRISdeskonline
Likelihood to Recommend
9.0
(0 ratings)
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(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Datto SIRISdeskonline
Likelihood to Recommend
Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.
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Pros
  • Backups: Datto does what it's supposed to do, backing up data from servers (and workstations, if need be), and then syncing that data to the cloud.
  • Initial setup: Initial setup is pretty straightforward, in most cases the agent installs remotely from the device.
  • UI: The UI is fairly straightforward and intuitive, at least for IT professionals. It is not difficult to find things or figure out what settings do what.
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Cons
  • VMware integration for backups is only at the host level, not vCenter, so you can't see all VMs from one place to select them for backup. You've gotta add each host individually and then pick from the list that populates from each individually.
  • The system is appliance-based, so when you run out of local space on the appliance, there's no expansion without buying a larger appliance. You either cut back on your backups to use less space, or you open your wallet.
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Likelihood to Renew
I trust the product and service and am satisfied with the direction of the company
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Usability
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
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Support Rating
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
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Alternatives Considered
Datto is not as feature-rich as Veeam, but it still offers the main features in a great backups solution that will help in a recovery situation. It is mainly meant for smaller businesses, so it's not a Veeam replacement. From that perspective, Datto fills a great void in options for these clients. It doesn't have the features of Unitrends either, but I have not had great experiences with Unitrends, so I would not recommend that option. Veeam is great for larger environments, and Datto is a fantastic option for the next tier down in size.
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Return on Investment
  • In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
  • The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.
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ScreenShots