DBArtisan vs. Help Desk Migration

DBArtisan is functional and suitable for any sized organization that needs to monitor its database resources and running queries.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Any time you have a complex migration project where losing critical data isn't an option. We previously used Help Desk Migration to migrate from Salesforce Service Cloud to Zendesk, and after a seamless migration, they were the perfect partner to enlist for the migration to Odoo Helpdesk. If you need reliability, structured mapping, and a communicative team to guide you through the process, this platform is for you.

• User interface is easy to use, and in some ways better than Toad. The left hand side shows all databases, and you can drill down to instance, storage, schemas, tablespaces, and performance views. The right hand side displays the details of the selected object.
• This is the best tool if you want to manage multiple RDBMS platforms in a single tool using the same familiar interface. Other third party tools can do it also, but it's not nearly as integrated as this, and may require additional plug-ins installed. DBArtisan excels at this, and can perform cross-platform data migrations easily.
• It has different DB analysts, which can help diagnose issues with performance, optimize storage, detect fragmentation, and plan for capacity growth. For almost any action you want to take, you can generate the DDL for preview, and/or schedule it to run at a specific time.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Listening and gathering information
• Transitioning work among their staff - we talked to 4 different people during the project, and ever single person was up to speed on the work and status
• Reasonably priced

• Locks up far too often
• Licensing structure is expensive

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I think the field map could be a little more entuitive with better explanations of what each field is for.

Overall, the service is very easy to use. The only hang up I ran into was that it's difficult to avoid re-running the demo once the demo is complete and you're ready to look at the full migration options.

I have never tried their support so the number above is meaningless

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

DBArtisan does not have an in-depth performance analyzer for databases.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Mainly used vendor PS teams and individual consultants in the past plus some more enterprise-gearer ETL platforms. Relokia's Help Desk Migration service beats them all by a massive margin due to low cost, high speed and low complexity

• It has a positive ROI on our organization. It's better than OEM and SQL Developer. Although the license could be expensive, it is perfect for large organizations, especially with multiple RDBMS platforms.
• Most features are redundant between DBArtisan and Toad. I would not recommend using both if you already own one of them. Just download the trial for the one you're not using, and see what works best for your organization.
• DBArtisan is great for DBAs and would be my personal preference. Toad is good for developers and DBAs alike but I feel like sometimes the interface is too busy and too clumsy to use.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• In terms of time spent, Help Desk Migration cut our time down to just a fraction of what it would have been had we migrated the articles ourselves. This saved us a tremendous amount of time, manpower, and overtime.