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Data Center Real-User Monitoring (DCRUM), discontinued vs. HeadSpin

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Data Center Real-User Monitoring (DCRUM), discontinued

    Score7.2 out of 10
    N/AData Center Real-User Monitoring (DCRUM), also known as Dynatrace Network Application Monitoring (NAM), was an application monitoring solution focusing on user experience, with an emphasis on how the network – especially the WAN – influences user experience. It is a legacy product from Dynatrace, and is no longer sold or supported.N/A

    HeadSpin

    Score5.8 out of 10
    N/AHeadSpin is a Digital Experience AI Platform that combines a global device infrastructure, test automation, and ML-driven performance and quality of experience analytics. HeadSpin is designed to empower engineering, QA, operations, and product teams to assure optimal digital experiences across all delivery channels throughout the development lifecycle.N/A
    Pricing
    Data Center Real-User Monitoring (DCRUM), discontinuedHeadSpin
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Data Center Real-User Monitoring (DCRUM), discontinuedHeadSpin
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Data Center Real-User Monitoring (DCRUM), discontinuedHeadSpin
    Considered Both Products
    Discontinued Products
    No answer on this topic
    HeadSpin
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    17 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    17 Answers
    Features
    Data Center Real-User Monitoring (DCRUM), discontinuedHeadSpin
    Application Performance Management
    Comparison of Application Performance Management features of Data Center Real-User Monitoring (DCRUM), discontinued and HeadSpin
    Feature
    Data Center Real-User Monitoring (DCRUM), discontinued
    7.2
    3 Ratings
    9% below category average
    HeadSpin
    -
    Ratings
    Application monitoring7.03 Ratings00 Ratings
    Database monitoring6.03 Ratings00 Ratings
    Threshold alerts7.03 Ratings00 Ratings
    Predictive capabilities8.01 Ratings00 Ratings
    Application performance management console8.03 Ratings00 Ratings
    Collaboration tools8.03 Ratings00 Ratings
    Out-of-the box templates to monitor applications7.03 Ratings00 Ratings
    Application dependency mapping and thresholding8.03 Ratings00 Ratings
    Virtualization monitoring6.03 Ratings00 Ratings
    Server availability and performance monitoring7.03 Ratings00 Ratings
    Server usage monitoring and capacity forecasting7.01 Ratings00 Ratings
    IT Asset Discovery7.02 Ratings00 Ratings
    Best Alternatives
    Data Center Real-User Monitoring (DCRUM), discontinuedHeadSpin
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    SolarWinds AppOptics
    Score7.6 out of 10
    No answers on this topic
    Enterprises
    Splunk AppDynamics
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Data Center Real-User Monitoring (DCRUM), discontinuedHeadSpin
    Likelihood to Recommend
    7.0
    (3 ratings)
    9.8
    (17 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Data Center Real-User Monitoring (DCRUM), discontinuedHeadSpin
    Likelihood to Recommend
    Discontinued Products
    Dynatrace Network Application Monitoring (NAM), formerly DCRUM, has improved greatly compared to when it was DCRUM; however, it still needs a lot of improvement in end-to-end flow capture with regards to network monitoring. Its alerting and integration capabilities are very good and easy to use. But it still needs a lot of tweaking in usability.
    Incentivized
    Read full review
    HeadSpin
    We have been using HeadSpin for our web and mobile application testing. It is an easy-to-use solution that provides detailed and in-depth analytics from the testing results. We also get a wide range of live networks and devices to perform the testing from HeadSpin. It has an inbuilt artificial intelligence engine that helps us to get real-time scenarios simulated, which is very helpful for finding performance issues and improving the overall quality of the applications.
    Read full review
    Pros
    Discontinued Products
    • Dynatrace DCRUM can monitor legacy application protocols that are still used in a lot of organizations worldwide who still trust in those technologies.
    • DCRUM monitors client-server architectures very well and can pinpoint issues along an infrastructure stack.
    • Dynatrace DCRUM can analyze a wide spectre of protocols: Corba, DNS, DB2, Exchange, TCP, HTTP, IBM MQ, Citrix, ICMP, Informix, Tuxedo, SMB, LDAP, MSRPC, MySQL, NetFlow, Net8, Oracle Forms, RMI, SAP GUI, SAP HANA, SAP RFC, SMB, SOAP, XML.
    Read full review
    HeadSpin
    • Keep track of each browser we have tested and when we lastly updated them.
    • Remove any deprecated code or plugins that may cause issues with other browsers.
    • Add browser information to our site’s meta tags so that the site displays correctly in different browsers.
    • Test our website on all browsers to ensure compatibility.
    Read full review
    Cons
    Discontinued Products
    • Major upgrades process is sometimes unpredictable.
    • The use of SQL Server should be evaluated for something else.
    • Easier SSL key handling.
    Read full review
    HeadSpin
    • UI needs to be improved
    • Graphs on the dashboard are a bit laggy and need detailing for a better understanding of the user
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Best of breed.
    Read full review
    HeadSpin
    No answers on this topic
    Support Rating
    Discontinued Products
    The only thing missing for a 10, would be if they texted or called you back.
    Read full review
    HeadSpin
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Nagios can't trace real user transactions from a front-end tier through a backend-tier,;with Nagios you only can monitor server availability and hardware issues. Riverbed is commonly used to determine networking issues without considering real user transactions impact on an application stack.
    Read full review
    HeadSpin
    Though LambdaTest was cheaper, it did not offer the deal devices and we wanted to be 100% sure that our app offers a perfect experience to all users. Simulators and emulators are not the technology we wanted to rely on.
    Read full review
    Return on Investment
    Discontinued Products
    • Dynatrace Network Application Monitoring (NAM), formerly DCRUM, helped us get a lot of info on an ongoing issue.
    • It helped us figure out network bottlenecks in our environment.
    • It is a very costly tool and a lot of other cheaper tools give same kind of info.
    Incentivized
    Read full review
    HeadSpin
    • Simplified the approach to test the mobile application on multiple devices from different vendors. This helped us to ensure the stability of the application in different environments.
    • In-depth analysis to understand the loopholes in the application design function. This helped us to improve the application design and overall user experience.
    Incentivized
    Read full review
    ScreenShots