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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DDI System

    Score5.3 out of 10
    N/ADDI System’s connected ERP technology and industry-specific functionality provide distributors with the ability to drive operational excellence, offering a distribution management system meets the needs of the wholesale distribution industry.N/A

    Ridder iQ

    Score8.1 out of 10
    N/ARidder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.N/A
    Pricing
    DDI SystemRidder iQ
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DDI SystemRidder iQ
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DDI SystemRidder iQ
    Considered Both Products
    Advantive
    No answer on this topic
    ECI Software Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    20 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    79%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    69%
    Implementation went as expected
    9 Answers
    Features
    DDI SystemRidder iQ
    Customization
    Comparison of Customization features of DDI System and Ridder iQ
    Feature
    DDI System
    1.0
    1 Ratings
    153% below category average
    Ridder iQ
    6.0
    18 Ratings
    22% below category average
    API for custom integration1.01 Ratings6.217 Ratings
    Plug-ins00 Ratings5.915 Ratings
    Security
    Comparison of Security features of DDI System and Ridder iQ
    Feature
    DDI System
    8.5
    1 Ratings
    1% above category average
    Ridder iQ
    7.8
    20 Ratings
    7% below category average
    Single sign-on capability9.01 Ratings7.717 Ratings
    Role-based user permissions8.01 Ratings8.019 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of DDI System and Ridder iQ
    Feature
    DDI System
    6.3
    2 Ratings
    17% below category average
    Ridder iQ
    7.3
    19 Ratings
    3% below category average
    Dashboards8.02 Ratings7.017 Ratings
    Standard reports8.02 Ratings6.318 Ratings
    Custom reports3.02 Ratings8.418 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of DDI System and Ridder iQ
    Feature
    DDI System
    7.0
    1 Ratings
    10% below category average
    Ridder iQ
    6.5
    18 Ratings
    17% below category average
    Accounts payable7.01 Ratings6.818 Ratings
    Accounts receivable6.01 Ratings6.918 Ratings
    Journals and Reconciliations7.01 Ratings6.714 Ratings
    Standardized Processes8.01 Ratings6.314 Ratings
    Global Financial Support00 Ratings5.912 Ratings
    Primary and Secondary Ledgers00 Ratings6.311 Ratings
    Configurable Accounting00 Ratings6.414 Ratings
    Inventory Management
    Comparison of Inventory Management features of DDI System and Ridder iQ
    Feature
    DDI System
    7.7
    1 Ratings
    3% below category average
    Ridder iQ
    6.3
    16 Ratings
    23% below category average
    Inventory tracking8.01 Ratings6.416 Ratings
    Automatic reordering7.01 Ratings7.114 Ratings
    Location management8.01 Ratings5.513 Ratings
    Order Management
    Comparison of Order Management features of DDI System and Ridder iQ
    Feature
    DDI System
    6.6
    1 Ratings
    18% below category average
    Ridder iQ
    7.6
    20 Ratings
    4% below category average
    Pricing5.01 Ratings7.820 Ratings
    Order entry8.01 Ratings7.719 Ratings
    Credit card processing5.01 Ratings00 Ratings
    Cost of goods sold7.01 Ratings7.320 Ratings
    Order Orchestration8.01 Ratings7.518 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of DDI System and Ridder iQ
    Feature
    DDI System
    7.5
    1 Ratings
    1% below category average
    Ridder iQ
    5.7
    16 Ratings
    28% below category average
    Billing Management7.01 Ratings7.416 Ratings
    Period Close8.01 Ratings5.614 Ratings
    Cash and Asset Management00 Ratings6.114 Ratings
    Travel & Expense Management00 Ratings4.98 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings4.712 Ratings
    Manufacturing
    Comparison of Manufacturing features of DDI System and Ridder iQ
    Feature
    DDI System
    6.6
    1 Ratings
    13% below category average
    Ridder iQ
    7.5
    19 Ratings
    0% above category average
    Production Process Design7.01 Ratings7.816 Ratings
    Production Management7.01 Ratings7.317 Ratings
    Configuration Management7.01 Ratings7.717 Ratings
    Work Execution7.01 Ratings7.417 Ratings
    Manufacturing Costs5.01 Ratings7.217 Ratings
    Supply Chain
    Comparison of Supply Chain features of DDI System and Ridder iQ
    Feature
    DDI System
    7.3
    1 Ratings
    1% below category average
    Ridder iQ
    6.2
    16 Ratings
    17% below category average
    Forecasting7.01 Ratings6.213 Ratings
    Inventory Planning7.01 Ratings6.516 Ratings
    Performance Monitoring8.01 Ratings5.915 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of DDI System and Ridder iQ
    Feature
    DDI System
    5.0
    1 Ratings
    39% below category average
    Ridder iQ
    6.2
    11 Ratings
    17% below category average
    Product Master Data Management5.01 Ratings6.611 Ratings
    Proposal Management00 Ratings5.810 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of DDI System and Ridder iQ
    Feature
    DDI System
    -
    Ratings
    Ridder iQ
    5.4
    13 Ratings
    26% below category average
    Project Planning and Scheduling00 Ratings5.013 Ratings
    Task Insight for Project Managers00 Ratings6.012 Ratings
    Definable Resource Pools00 Ratings5.312 Ratings
    Procurement
    Comparison of Procurement features of DDI System and Ridder iQ
    Feature
    DDI System
    -
    Ratings
    Ridder iQ
    5.2
    16 Ratings
    31% below category average
    Bids Analyzed and Compared00 Ratings4.810 Ratings
    Contract Authoring00 Ratings5.18 Ratings
    Contract Repository00 Ratings4.17 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings6.010 Ratings
    Supplier Management00 Ratings5.916 Ratings
    Risk Management
    Comparison of Risk Management features of DDI System and Ridder iQ
    Feature
    DDI System
    -
    Ratings
    Ridder iQ
    4.8
    7 Ratings
    34% below category average
    Risk Repository00 Ratings4.55 Ratings
    Control Management00 Ratings5.35 Ratings
    Control Efficiency Assessments00 Ratings4.84 Ratings
    Issue Detection00 Ratings4.87 Ratings
    Logistics
    Comparison of Logistics features of DDI System and Ridder iQ
    Feature
    DDI System
    -
    Ratings
    Ridder iQ
    6.3
    13 Ratings
    11% below category average
    Transportation Execution Management00 Ratings6.412 Ratings
    Trade and Customs Management00 Ratings6.212 Ratings
    Best Alternatives
    DDI SystemRidder iQ
    Small Businesses
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DDI SystemRidder iQ
    Likelihood to Recommend
    3.0
    (2 ratings)
    8.1
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.4
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    7.0
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    DDI SystemRidder iQ
    Likelihood to Recommend
    Advantive
    DDI Inform is well-suited for flexible solutions (cloud/on-premise) and simple scenarios for distributors. It also helps to be on a relaxed timeline as support if very slow if things go wrong. It's less appropriate if you need things done now, want to go deeper into data or customization, or don't have a knowledgeable IT resource that can help you with various software quirks/deploys.
    Incentivized
    Read full review
    ECI Software Solutions
    The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
    Read full review
    Pros
    Advantive
    • Calendar for the entire company to view
    • Customer search by account number
    • Sales order entry
    Incentivized
    Read full review
    ECI Software Solutions
    • Customization of layouts
    • Reporting module, create Custom Reports for all use cases and if needed relation specific
    • Item factor conversion for purchase/sales/WIP using Weight and Length in all directions
    • Aanpassing van lay-outs
    • Rapportagemodule, maak aangepaste rapporten voor alle use cases en indien nodig relatiespecifieke rapporten
    • Conversie van artikelfactoren voor aankoop/verkoop/WIP met gebruik van gewicht en lengte in alle richtingen
    Read full review
    Cons
    Advantive
    • support is slow
    • customized reports are limited
    • the search feature is quirky
    Incentivized
    Read full review
    ECI Software Solutions
    • Ridder iQ misses graphical workflow and blocks designer
    • Adaptions to rights in iQ can be difficult and time consuming
    • Ridder iQ is unfortunately still not webbased
    • Ridder iQ is fortunately developping api endpoints but this is still not completed.
    • The no/low code functionality can be extended
    • Ridder iQ mist grafische workflow en blokkeert ontwerper
    • Aanpassingen aan rechten in iQ kunnen moeilijk en tijdrovend zijn
    • Ridder iQ is helaas nog steeds niet webgebaseerd
    • Ridder iQ is gelukkig bezig met de ontwikkeling van API-eindpunten, maar deze zijn nog niet afgerond.
    • De no/low-code functionaliteit kan worden uitgebreid
    Incentivized
    Read full review
    Likelihood to Renew
    Advantive
    No answers on this topic
    ECI Software Solutions
    Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.
    Read full review
    Usability
    Advantive
    It gets the job done most of the time. Customization and support bring the score down
    Incentivized
    Read full review
    ECI Software Solutions
    The working environment can be perfectly designed for every user and department, which makes the user-friendliness very good. Adding columns, formatting tables can all be customized to the user. Dutch Translation: De werkomgeving is perfect in te richten voor elke gebruiker en afdeling, wat de gebruiksvriendelijkheid zeer hoog maakt. Het toevoegen van kolommen en het opmaken van tabellen is allemaal aanpasbaar aan de gebruiker.
    Read full review
    Support Rating
    Advantive
    No answers on this topic
    ECI Software Solutions
    Expert level of the support engineers is adequate. However in our opinion it does take a fair amount of time to respond
    Incentivized
    Read full review
    Implementation Rating
    Advantive
    No answers on this topic
    ECI Software Solutions
    I didn't work here yet at the time of the implementation
    Incentivized
    Read full review
    Alternatives Considered
    Advantive
    My company had already been using DDI when I began working here a couple years ago
    Incentivized
    Read full review
    ECI Software Solutions
    Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.
    Incentivized
    Read full review
    Return on Investment
    Advantive
    • Not sure, management would know.
    Incentivized
    Read full review
    ECI Software Solutions
    • The implementation process is well managed by Ridder iQ employees.
    • After going live, our main processes were just slightly affected, no significant delays occurred.
    • Het implementatieproces wordt goed begeleid door de medewerkers van Ridder iQ.
    • Nadat we live gingen, ondervonden onze belangrijkste processen slechts lichte hinder; er deden zich geen noemenswaardige vertragingen voor.
    Incentivized
    Read full review
    ScreenShots

    Ridder iQ Screenshots

    Screenshot of Ridder IQ combines the knowledge and practical experience gained since 1982 and is built on the latest software techniques such as .NET, C# and Microsoft SQL.Screenshot of Ridder IQ includes a complete CRM system with integration to Exchange and Outlook, purchase, sales, stock and time administration, as well as document management systems, integrated report designer and an authorization system.