Deacom ERP vs. Microsoft Dynamics 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Deacom ERP
Score 7.5 out of 10
N/A
Deacom, an ECI Software Solution, is an ERP platform with a wide range of capabilities designed for growing batch and process manufacturers. It helps to reduce the burden caused by multi-system complexities and avoid the manual workarounds that plague traditional ERP implementations by having all of required functionality in a single platform.N/A
Microsoft Dynamics 365
Score 7.9 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Pricing
Deacom ERPMicrosoft Dynamics 365
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Deacom ERPMicrosoft Dynamics 365
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Deacom ERPMicrosoft Dynamics 365
Considered Both Products
Deacom ERP
Chose Deacom ERP
Deacom ERP is much faster to respond to bulk sales order processing, large numbers of EDI transactions and query response time. Deacom ERP support is vastly better, and the team is very helpful.
Microsoft Dynamics 365

No answer on this topic

Features
Deacom ERPMicrosoft Dynamics 365
Customization
Comparison of Customization features of Product A and Product B
Deacom ERP
6.8
4 Ratings
9% below category average
Microsoft Dynamics 365
7.7
80 Ratings
1% above category average
API for custom integration6.84 Ratings7.861 Ratings
Custom fields00 Ratings7.678 Ratings
Custom objects00 Ratings7.572 Ratings
Scripting environment00 Ratings7.956 Ratings
Security
Comparison of Security features of Product A and Product B
Deacom ERP
7.7
8 Ratings
8% below category average
Microsoft Dynamics 365
8.8
75 Ratings
5% above category average
Single sign-on capability8.25 Ratings8.869 Ratings
Role-based user permissions7.38 Ratings8.770 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Deacom ERP
6.4
9 Ratings
13% below category average
Microsoft Dynamics 365
-
Ratings
Dashboards5.58 Ratings00 Ratings
Standard reports6.97 Ratings00 Ratings
Custom reports6.89 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Deacom ERP
7.2
9 Ratings
6% below category average
Microsoft Dynamics 365
-
Ratings
Accounts payable7.37 Ratings00 Ratings
Accounts receivable6.98 Ratings00 Ratings
Global Financial Support8.25 Ratings00 Ratings
Primary and Secondary Ledgers7.06 Ratings00 Ratings
Journals and Reconciliations7.07 Ratings00 Ratings
Configurable Accounting7.18 Ratings00 Ratings
Standardized Processes6.98 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Deacom ERP
7.4
8 Ratings
7% below category average
Microsoft Dynamics 365
-
Ratings
Inventory tracking7.38 Ratings00 Ratings
Automatic reordering7.04 Ratings00 Ratings
Location management7.86 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Deacom ERP
6.6
9 Ratings
17% below category average
Microsoft Dynamics 365
-
Ratings
Pricing6.68 Ratings00 Ratings
Order entry7.29 Ratings00 Ratings
Credit card processing6.06 Ratings00 Ratings
Cost of goods sold6.77 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Deacom ERP
6.9
7 Ratings
8% below category average
Microsoft Dynamics 365
-
Ratings
Billing Management7.37 Ratings00 Ratings
Cash and Asset Management7.25 Ratings00 Ratings
Travel & Expense Management6.25 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting6.25 Ratings00 Ratings
Period Close7.56 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Deacom ERP
6.6
6 Ratings
6% below category average
Microsoft Dynamics 365
-
Ratings
Contract Repository7.73 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated6.05 Ratings00 Ratings
Supplier Management6.26 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Deacom ERP
6.4
7 Ratings
14% below category average
Microsoft Dynamics 365
-
Ratings
Production Process Design6.26 Ratings00 Ratings
Production Management6.17 Ratings00 Ratings
Configuration Management6.17 Ratings00 Ratings
Work Execution6.65 Ratings00 Ratings
Manufacturing Costs6.86 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Deacom ERP
6.0
5 Ratings
18% below category average
Microsoft Dynamics 365
-
Ratings
Forecasting5.85 Ratings00 Ratings
Inventory Planning6.05 Ratings00 Ratings
Performance Monitoring6.25 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Deacom ERP
7.8
4 Ratings
8% above category average
Microsoft Dynamics 365
-
Ratings
Product Master Data Management7.84 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Deacom ERP
-
Ratings
Microsoft Dynamics 365
7.7
83 Ratings
1% below category average
Customer data management / contact management00 Ratings7.981 Ratings
Workflow management00 Ratings7.879 Ratings
Territory management00 Ratings7.160 Ratings
Opportunity management00 Ratings7.572 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.278 Ratings
Contract management00 Ratings7.961 Ratings
Quote & order management00 Ratings7.757 Ratings
Interaction tracking00 Ratings8.171 Ratings
Channel / partner relationship management00 Ratings7.362 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Deacom ERP
-
Ratings
Microsoft Dynamics 365
8.0
68 Ratings
5% above category average
Case management00 Ratings7.863 Ratings
Call center management00 Ratings7.850 Ratings
Help desk management00 Ratings8.457 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Deacom ERP
-
Ratings
Microsoft Dynamics 365
7.8
78 Ratings
1% above category average
Lead management00 Ratings7.672 Ratings
Email marketing00 Ratings8.171 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Deacom ERP
-
Ratings
Microsoft Dynamics 365
8.0
76 Ratings
4% above category average
Task management00 Ratings8.171 Ratings
Billing and invoicing management00 Ratings8.054 Ratings
Reporting00 Ratings8.065 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Deacom ERP
-
Ratings
Microsoft Dynamics 365
7.6
77 Ratings
0% below category average
Forecasting00 Ratings7.667 Ratings
Pipeline visualization00 Ratings7.773 Ratings
Customizable reports00 Ratings7.476 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Deacom ERP
-
Ratings
Microsoft Dynamics 365
7.7
44 Ratings
4% above category average
Social data00 Ratings7.843 Ratings
Social engagement00 Ratings7.643 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Deacom ERP
-
Ratings
Microsoft Dynamics 365
7.2
65 Ratings
3% below category average
Marketing automation00 Ratings7.665 Ratings
Compensation management00 Ratings6.834 Ratings
Platform
Comparison of Platform features of Product A and Product B
Deacom ERP
-
Ratings
Microsoft Dynamics 365
6.8
56 Ratings
10% below category average
Mobile access00 Ratings6.856 Ratings
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Deacom ERPMicrosoft Dynamics 365
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User Ratings
Deacom ERPMicrosoft Dynamics 365
Likelihood to Recommend
7.3
(10 ratings)
7.5
(103 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(20 ratings)
Usability
7.3
(10 ratings)
7.4
(33 ratings)
Support Rating
-
(0 ratings)
8.0
(11 ratings)
Online Training
-
(0 ratings)
7.5
(2 ratings)
Implementation Rating
-
(0 ratings)
9.2
(4 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
3.8
(3 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Deacom ERPMicrosoft Dynamics 365
Likelihood to Recommend
ECI Software Solutions
Good for the price and basic functionality but sometimes calculations inside the application are not handled smoothly. For us, we have no problems for our Lb customers but our Gallon/Kg customers usually have issues have unit conversion issues.
Read full review
Microsoft
Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
Read full review
Pros
ECI Software Solutions
  • The lot tracking capability
  • Being able to have the Accounting software to look up the GL information
  • Creation and customization of the ERP system that we need for our business
Read full review
Microsoft
  • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
  • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
  • Generating invoices to customers and directly sending them to their inbox is easy with this software.
Read full review
Cons
ECI Software Solutions
  • MRP - it is rather difficult to understand
  • Quality Control - it is not possible to effectively note/track hold reasons and drive action
Read full review
Microsoft
  • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
  • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
  • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
Read full review
Likelihood to Renew
ECI Software Solutions
No answers on this topic
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
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Usability
ECI Software Solutions
With proper training it is very easy to use as long as you don't try to customize it to fit your old processes
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Microsoft
The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
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Support Rating
ECI Software Solutions
No answers on this topic
Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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Implementation Rating
ECI Software Solutions
No answers on this topic
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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Alternatives Considered
ECI Software Solutions
Deacom ERP is much faster to respond to bulk sales order processing, large numbers of EDI transactions and query response time. Deacom ERP support is vastly better, and the team is very helpful.
Read full review
Microsoft
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
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Contract Terms and Pricing Model
ECI Software Solutions
No answers on this topic
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
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Professional Services
ECI Software Solutions
No answers on this topic
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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Return on Investment
ECI Software Solutions
  • Provide a central resource for viewing and manage all orders, jobs and running reports.
  • Slow down system performance by big report users.
Read full review
Microsoft
  • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
  • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
  • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
Read full review
ScreenShots

Deacom ERP Screenshots

Screenshot of Deacom's customizable dashboards. These interactive dashboards visually represent key metrics and performance indicators. Users can monitor production efficiency, inventory levels, sales trends, and other aspects of process manufacturing operations.  The ability to customize these dashboards ensures important information is readily available.Screenshot of Deacom's Sales Order's interface for adding and managing order items with product details, applying pricing, discounts, and shipping specifics. Real-time inventory visibility ensures order fulfillment, while credit check integration streamlines customer verification. Order tracking and communication tools promote customer interaction, empowering process manufacturers to streamline order processing, optimize inventory allocation, and enhance customer satisfaction.Screenshot of Deacom's Management Reporting feature, used to generate in-depth reports and drill down into critical data points encompassing financial performance and production output to inventory levels and sales trends.  Management Reporting facilitates a deeper understanding of process manufacturing operations, enabling users to identify areas for improvement, optimize resource allocation, and make data-driven decisions for long-term success.Screenshot of Deacom's interface for creating essential business documents. Users can generate purchase orders, sales orders, and other critical documents.Screenshot of Deacom's interface for navigating complex functionalities, used for generating reports, creating purchase orders, or monitoring real-time data on customizable dashboards.  Deacom offers a choice of light and dark themes, and the interface can be tailored to optimize viewing comfort.