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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Deacom ERP

    Score7.6 out of 10
    N/ADeacom, an ECI Software Solution, is an ERP platform with a wide range of capabilities designed for growing batch and process manufacturers. It helps to reduce the burden caused by multi-system complexities and avoid the manual workarounds that plague traditional ERP implementations by having all of required functionality in a single platform.N/A

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    Deacom ERPMicrosoft Dynamics 365
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Deacom ERPMicrosoft Dynamics 365
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Deacom ERPMicrosoft Dynamics 365
    Considered Both Products
    ECI Software Solutions
    Chose Deacom ERP
    Deacom ERP is much faster to respond to bulk sales order processing, large numbers of EDI transactions and query response time. Deacom ERP support is vastly better, and the team is very helpful.
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    88%
    Would buy again
    23 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    87%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    88%
    Happy with the feature set
    23 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    67%
    Implementation went as expected
    4 Answers
    82%
    Implementation went as expected
    18 Answers
    Features
    Deacom ERPMicrosoft Dynamics 365
    Customization
    Comparison of Customization features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    6.8
    4 Ratings
    11% below category average
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    API for custom integration6.84 Ratings7.861 Ratings
    Custom fields00 Ratings7.678 Ratings
    Custom objects00 Ratings7.572 Ratings
    Scripting environment00 Ratings7.956 Ratings
    Security
    Comparison of Security features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    7.7
    8 Ratings
    9% below category average
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Single sign-on capability8.25 Ratings8.869 Ratings
    Role-based user permissions7.38 Ratings8.770 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    6.4
    9 Ratings
    16% below category average
    Microsoft Dynamics 365
    -
    Ratings
    Dashboards5.58 Ratings00 Ratings
    Standard reports6.97 Ratings00 Ratings
    Custom reports6.89 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    7.2
    9 Ratings
    7% below category average
    Microsoft Dynamics 365
    -
    Ratings
    Accounts payable7.37 Ratings00 Ratings
    Accounts receivable6.98 Ratings00 Ratings
    Global Financial Support8.25 Ratings00 Ratings
    Primary and Secondary Ledgers7.06 Ratings00 Ratings
    Journals and Reconciliations7.07 Ratings00 Ratings
    Configurable Accounting7.18 Ratings00 Ratings
    Standardized Processes6.98 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    7.4
    8 Ratings
    8% below category average
    Microsoft Dynamics 365
    -
    Ratings
    Inventory tracking7.38 Ratings00 Ratings
    Automatic reordering7.04 Ratings00 Ratings
    Location management7.86 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    6.6
    9 Ratings
    18% below category average
    Microsoft Dynamics 365
    -
    Ratings
    Pricing6.68 Ratings00 Ratings
    Order entry7.29 Ratings00 Ratings
    Credit card processing6.06 Ratings00 Ratings
    Cost of goods sold6.77 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    6.9
    7 Ratings
    9% below category average
    Microsoft Dynamics 365
    -
    Ratings
    Billing Management7.37 Ratings00 Ratings
    Cash and Asset Management7.25 Ratings00 Ratings
    Travel & Expense Management6.25 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting6.25 Ratings00 Ratings
    Period Close7.56 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    6.6
    6 Ratings
    7% below category average
    Microsoft Dynamics 365
    -
    Ratings
    Contract Repository7.73 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated6.05 Ratings00 Ratings
    Supplier Management6.26 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    6.4
    7 Ratings
    16% below category average
    Microsoft Dynamics 365
    -
    Ratings
    Production Process Design6.26 Ratings00 Ratings
    Production Management6.27 Ratings00 Ratings
    Configuration Management6.27 Ratings00 Ratings
    Work Execution6.65 Ratings00 Ratings
    Manufacturing Costs6.86 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    6.0
    5 Ratings
    20% below category average
    Microsoft Dynamics 365
    -
    Ratings
    Forecasting5.85 Ratings00 Ratings
    Inventory Planning6.05 Ratings00 Ratings
    Performance Monitoring6.25 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    7.8
    4 Ratings
    6% above category average
    Microsoft Dynamics 365
    -
    Ratings
    Product Master Data Management7.84 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    -
    Ratings
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Customer data management / contact management00 Ratings7.981 Ratings
    Workflow management00 Ratings7.980 Ratings
    Territory management00 Ratings7.160 Ratings
    Opportunity management00 Ratings7.672 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.879 Ratings
    Contract management00 Ratings7.961 Ratings
    Quote & order management00 Ratings7.358 Ratings
    Interaction tracking00 Ratings8.171 Ratings
    Channel / partner relationship management00 Ratings7.362 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    -
    Ratings
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Case management00 Ratings7.863 Ratings
    Call center management00 Ratings7.950 Ratings
    Help desk management00 Ratings8.557 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    -
    Ratings
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Lead management00 Ratings7.672 Ratings
    Email marketing00 Ratings8.171 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    -
    Ratings
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Task management00 Ratings8.171 Ratings
    Billing and invoicing management00 Ratings8.054 Ratings
    Reporting00 Ratings8.065 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    -
    Ratings
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Forecasting00 Ratings7.667 Ratings
    Pipeline visualization00 Ratings7.773 Ratings
    Customizable reports00 Ratings7.476 Ratings
    Social CRM
    Comparison of Social CRM features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    -
    Ratings
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Social data00 Ratings7.843 Ratings
    Social engagement00 Ratings7.643 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    -
    Ratings
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Marketing automation00 Ratings7.665 Ratings
    Compensation management00 Ratings6.834 Ratings
    Platform
    Comparison of Platform features of Deacom ERP and Microsoft Dynamics 365
    Feature
    Deacom ERP
    -
    Ratings
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Mobile access00 Ratings6.856 Ratings
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Deacom ERPMicrosoft Dynamics 365
    Likelihood to Recommend
    7.3
    (10 ratings)
    7.9
    (104 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (20 ratings)
    Usability
    7.3
    (10 ratings)
    7.8
    (34 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.2
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Deacom ERPMicrosoft Dynamics 365
    Likelihood to Recommend
    ECI Software Solutions
    Good for the price and basic functionality but sometimes calculations inside the application are not handled smoothly. For us, we have no problems for our Lb customers but our Gallon/Kg customers usually have issues have unit conversion issues.
    Incentivized
    Read full review
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • The lot tracking capability
    • Being able to have the Accounting software to look up the GL information
    • Creation and customization of the ERP system that we need for our business
    Incentivized
    Read full review
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • MRP - it is rather difficult to understand
    • Quality Control - it is not possible to effectively note/track hold reasons and drive action
    Incentivized
    Read full review
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    No answers on this topic
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Usability
    ECI Software Solutions
    With proper training it is very easy to use as long as you don't try to customize it to fit your old processes
    Incentivized
    Read full review
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Support Rating
    ECI Software Solutions
    No answers on this topic
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    Implementation Rating
    ECI Software Solutions
    No answers on this topic
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Alternatives Considered
    ECI Software Solutions
    Deacom ERP is much faster to respond to bulk sales order processing, large numbers of EDI transactions and query response time. Deacom ERP support is vastly better, and the team is very helpful.
    Incentivized
    Read full review
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ECI Software Solutions
    No answers on this topic
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Professional Services
    ECI Software Solutions
    No answers on this topic
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Return on Investment
    ECI Software Solutions
    • Provide a central resource for viewing and manage all orders, jobs and running reports.
    • Slow down system performance by big report users.
    Incentivized
    Read full review
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
    Read full review
    ScreenShots

    Deacom ERP Screenshots

    Screenshot of Deacom's customizable dashboards. These interactive dashboards visually represent key metrics and performance indicators. Users can monitor production efficiency, inventory levels, sales trends, and other aspects of process manufacturing operations.  The ability to customize these dashboards ensures important information is readily available.Screenshot of Deacom's Sales Order's interface for adding and managing order items with product details, applying pricing, discounts, and shipping specifics. Real-time inventory visibility ensures order fulfillment, while credit check integration streamlines customer verification. Order tracking and communication tools promote customer interaction, empowering process manufacturers to streamline order processing, optimize inventory allocation, and enhance customer satisfaction.Screenshot of Deacom's Management Reporting feature, used to generate in-depth reports and drill down into critical data points encompassing financial performance and production output to inventory levels and sales trends.  Management Reporting facilitates a deeper understanding of process manufacturing operations, enabling users to identify areas for improvement, optimize resource allocation, and make data-driven decisions for long-term success.Screenshot of Deacom's interface for creating essential business documents. Users can generate purchase orders, sales orders, and other critical documents.Screenshot of Deacom's interface for navigating complex functionalities, used for generating reports, creating purchase orders, or monitoring real-time data on customizable dashboards.  Deacom offers a choice of light and dark themes, and the interface can be tailored to optimize viewing comfort.