TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Delight AI

    Score8.9 out of 10
    Small Businesses (1-50 employees)
    SendBird is a packaged messaging-as-a-service that is designed to help developers build and manage messaging function in less than 5 minutes. SendBird says it strives to build the whole messaging SDK and backend from the scratch to help developers save time and resources in order to allow them to focus on making apps and services more engaging. SendBird allows mobile developers to easily attach 1-on-1 messaging and group chat to their application. The developer kit also comes with…

    $0

    Up to 1,000 chat MAU

    ProofHub

    Score8.9 out of 10
    N/AProofHub is a SaaS based project management software from ProofHub LLC in Walnut, CA. It is an online project management and collaboration tool that comes with integrated Group chat, quick Discussions on projects, Workflows and boards, Project reports, among other features. Document (e.g. Excel, Powerpoint) uploading and sharing is supported, along with an integrated an Online proofing tool to aid in image and document review. ProofHub aims to enable teams to…

    $50

    per month

    Pricing
    Delight AIProofHub
    Editions & Modules
    Free
    $0
    Up to 1,000 chat MAU
    SPROUT
    $49
    Up to 10,000 chat MAU
    TREE
    $149
    Up to 30,000 chat MAU, Broadcasting message is available
    PARK
    $499
    Up to 100,000 chat MAU, Broadcasting message is available
    ENTERPRISE
    Contact us
    Essential
    $45
    per month (billed annually) unlimited users
    Ultimate Control
    $89
    per month (billed annually) unlimited users
    Large Team
    $279
    per month (billed annually) unlimited users
    Offerings
    Pricing Offerings
    Delight AIProofHub
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWe offer Free plan but your Chat MAU will be limited to your service 1,000 and you’ll be limited to send only test broadcasting messages. Q. How is the Chat MAU calculated? A. Chat MAU (monthly active user) is calculated as any user who has sent or received a messaging data using SendBird platform during 30 days. Q. What happens if my app’s popularity explodes and I go beyond the Chat MAU quota? A. We don't have hard ceilings to prevent the Chat MAU rate from exceeding the pricing plan's quota (except for with the Sandbox option), but you will be charged for additional users beyond the stated limit. If your app exceeds the Chat MAU quota, you will be charged $0.012/user with Sprout pricing, $0.011/user with Tree pricing, $0.010/user with Park pricing, and even lower with Enterprise pricing. Q. Can I change the credit card information to another one? A. You can change your credit information on your Dashboard > Billing page.—
    More Pricing Information
    Community Pulse
    Delight AIProofHub
    Considered Both Products
    SendBird
    No answer on this topic
    ProofHub
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    4 Answers
    Features
    Delight AIProofHub
    Project Management
    Comparison of Project Management features of Delight AI and ProofHub
    Feature
    Delight AI
    -
    Ratings
    ProofHub
    10.0
    5 Ratings
    26% above category average
    Task Management00 Ratings10.05 Ratings
    Resource Management00 Ratings10.05 Ratings
    Gantt Charts00 Ratings10.05 Ratings
    Scheduling00 Ratings10.05 Ratings
    Workflow Automation00 Ratings10.05 Ratings
    Team Collaboration00 Ratings10.05 Ratings
    Support for Agile Methodology00 Ratings10.05 Ratings
    Document Management00 Ratings10.05 Ratings
    Email integration00 Ratings10.05 Ratings
    Mobile Access00 Ratings10.05 Ratings
    Timesheet Tracking00 Ratings10.05 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Delight AI and ProofHub
    Feature
    Delight AI
    -
    Ratings
    ProofHub
    10.0
    3 Ratings
    26% above category average
    Quotes/estimates00 Ratings10.03 Ratings
    Invoicing00 Ratings10.03 Ratings
    Project & financial reporting00 Ratings10.03 Ratings
    Integration with accounting software00 Ratings10.03 Ratings
    Best Alternatives
    Delight AIProofHub
    Small Businesses
    Fin
    Score8.8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Fin
    Score8.8 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Sprinklr Service
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Delight AIProofHub
    Likelihood to Recommend
    8.9
    (2 ratings)
    10.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (4 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.4
    (2 ratings)
    User Testimonials
    Delight AIProofHub
    Likelihood to Recommend
    SendBird
    SendBird is well suited tool for those who are having sound technical knowledge and in-hand experience of app development and APIs. One might find it difficult to integrate if not having a technical team or a good technical background. Once implemented, using or management is not an issue. Startups having low budget might find it a little bit costier.
    Incentivized
    Read full review
    ProofHub
    It suits well for those businesses who want to operate on a global level without investing too much over creating infrastructure. A business can easily reach out to various clients, customers, partners and other stakeholders and communicate and collaborate with them in a fast and transparent manner and can effectively tap any opportunities coming its way. Such opportunities if
    properly implemented can lead to gains for the parties involved.
    Read full review
    Pros
    SendBird
    • Moderation around comments & chats.
    • SendBird UIKit was super helpful for the design team.
    • Our devs raved about the API documentation being so thorough & easy to follow.
    Incentivized
    Read full review
    ProofHub
    • The obvious, proofing! We need something in-house that can do this instead of hiring one person for this job. Each person on our marketing team knows how to use it.
    • Organizes team projects in a friendly way.
    Incentivized
    Read full review
    Cons
    SendBird
    • It's support system is not that efficient
    • Documentation needs improvement
    • It's pricing is a little bit high comparing to other available options
    Incentivized
    Read full review
    ProofHub
    • Proofhub can improve a bit in areas of helping people customize their accounts a bit more. That makes managing work even more easier, when you have things just the way you want them to be.
    Read full review
    Likelihood to Renew
    SendBird
    No answers on this topic
    ProofHub
    With an array of useful features available that solve all our work issues, each department has an access to it. Each one knows what’s going on with different teams. This makes collaboration easier, as different teams just need one tool to come together and get things done. I think this is a great product! it has really helped my company get MUCH better organized.
    Read full review
    Usability
    SendBird
    No answers on this topic
    ProofHub
    It's convenient, simple, and clear.
    Read full review
    Support Rating
    SendBird
    No answers on this topic
    ProofHub
    Great support website and had reps follow up multiple times in our trial process. Getting started was very straightforward and adding people is easy too.
    Incentivized
    Read full review
    Alternatives Considered
    SendBird
    No answers on this topic
    ProofHub
    We used Basecamp in the past, but we did encounter some problems while working with it. But these concerns have been better addressed in ProofHub. It has a simple interface which is so easy to operate and this was not the case in Basecamp. ProofHub lets us quickly chat with our team members over various work matters through its inbuilt chat feature and resolve them fast while Basecamp provides this feature through a third-party tool which added to our expenses and it was not a very convenient affair. ProofHub has got an inbuilt proofing tool which allows us to get quality feedback over designs instantly saving our time and costs, whereas Basecamp enables proofing through a third party tool which again was not convenient for us. ProofHub’s casper mode feature helps us to protect privacy and secrecy over confidential issues but Basecamp lacks such an important feature. So ProofHub has more to offer and better too in comparison to Basecamp. (answer to Describe how ProofHub stacks up against them and why you selected ProofHub.
    Read full review
    Return on Investment
    SendBird
    • Using SendBird has decreased the number of support calls to where we were able to hold off on increasing our customer support team's headcount.
    • Customers have raved about having the chat functionality to review & assess their healthcare options without having to call in.
    Incentivized
    Read full review
    ProofHub
    • Proofhub has a great impact on our ROI. Due to a systematic approach of handling each clients’ project, we have been able to double the number of clients we had prior to signing up for Proofhub.
    Read full review
    ScreenShots

    Delight AI Screenshots

    Screenshot of SendBirdScreenshot of SendBird chat roomScreenshot of Administration dashboard

    ProofHub Screenshots

    Screenshot of All devicesScreenshot of ProofHub CalendarScreenshot of ProofHub Gantt ChartScreenshot of ProofHub ReportsScreenshot of ProofHub Workflow and  BoardsScreenshot of ProofHub Overview