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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dell Avamar

    Score5.7 out of 10
    N/ADell Avamar is a hardware and software data backup and deduplication product. It provides protection and recovery through a complete software and hardware solution when paired with Dell Data Domain for virtual environments, remote offices, enterprise apps, NAS servers, and desktops/laptops.N/A

    Infrascale

    Score10 out of 10
    N/AThe Infrascale Platform is the flagship cloud storage, data protection, and disaster recovery platform from the California based company, Infrascale.N/A
    Pricing
    Dell AvamarInfrascale
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Dell AvamarInfrascale
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Dell AvamarInfrascale
    Considered Both Products
    Dell Technologies
    No answer on this topic
    Infrascale
    No answer on this topic
    Key User Insights
    Would buy again
    57%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    57%
    Delivers good value for the price
    4 Answers
    No answers on this topic
    Happy with the feature set
    57%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    60%
    Lived up to sales and marketing promises
    3 Answers
    No answers on this topic
    Implementation went as expected
    67%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    Dell AvamarInfrascale
    Data Center Backup
    Comparison of Data Center Backup features of Dell Avamar and Infrascale
    Feature
    Dell Avamar
    6.6
    23 Ratings
    24% below category average
    Infrascale
    -
    Ratings
    Universal recovery8.021 Ratings00 Ratings
    Instant recovery8.020 Ratings00 Ratings
    Recovery verification7.018 Ratings00 Ratings
    Business application protection8.018 Ratings00 Ratings
    Multiple backup destinations7.021 Ratings00 Ratings
    Incremental backup identification8.022 Ratings00 Ratings
    Backup to the cloud3.610 Ratings00 Ratings
    Deduplication and file compression8.023 Ratings00 Ratings
    Snapshots5.017 Ratings00 Ratings
    Flexible deployment4.013 Ratings00 Ratings
    Management dashboard2.014 Ratings00 Ratings
    Platform support8.015 Ratings00 Ratings
    Retention options8.016 Ratings00 Ratings
    Encryption8.015 Ratings00 Ratings
    Best Alternatives
    Dell AvamarInfrascale
    Small Businesses
    BDRShield
    Score6.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dell AvamarInfrascale
    Likelihood to Recommend
    2.0
    (23 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    9.5
    (2 ratings)
    -
    (0 ratings)
    Usability
    2.0
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.8
    (4 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Dell AvamarInfrascale
    Likelihood to Recommend
    Dell Technologies
    This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
    Incentivized
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    Infrascale
    The Infrascale Platform solution we have in place is certainly not cheap - I believe we are paying about $2800/month for it, though it is quite robust. We have 18TB of on-site storage available, with the same available in a secondary - remote - device for replication. They do have a wide range of products available to any size business though, so I'm sure they have cheaper offerings as well. The on-site appliance is fantastic - in that in houses your backups, but can also be utilized as an emergency piece of hardware to spin up a backup and run it in the event of your primary hardware failing. You can also traverse full backups to grab single, contained, files if you so choose. We love that feature as we must perform file recovery monthly for audit purposes.
    Incentivized
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    Pros
    Dell Technologies
    • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
    • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
    • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
    • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
    • Also works on HCI devices performing image-level backups as in our primary data center environment
    • There is also now an All-in-One appliance for smaller locations
    Incentivized
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    Infrascale
    • Makes consistent, verifiable onsite backups of our corporate data.
    • Makes consistent, verifiable offsite backups of our corporate data
    • Plays very nice with VMware, the infrastructure we currently use
    Incentivized
    Read full review
    Cons
    Dell Technologies
    • The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
    • The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
    Incentivized
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    Infrascale
    • More expensive than Backblaze
    Incentivized
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    Likelihood to Renew
    Dell Technologies
    I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
    Incentivized
    Read full review
    Infrascale
    No answers on this topic
    Usability
    Dell Technologies
    The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
    Incentivized
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    Infrascale
    It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
    Incentivized
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    Support Rating
    Dell Technologies
    Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
    Incentivized
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    Infrascale
    It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
    Incentivized
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    Alternatives Considered
    Dell Technologies
    Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
    Incentivized
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    Infrascale
    Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).
    Incentivized
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    Return on Investment
    Dell Technologies
    • Absolute Zero ROI
    • This appliance does not work in its current state and to update we need to wait 2-3 months
    • Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that)
    • [I think] this is one of the worst mistakes we made
    Incentivized
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    Infrascale
    • Peace of mind: our entire virtual environment is backed up both onsite and offsite
    • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
    Incentivized
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    ScreenShots