What users are saying about
4 Ratings
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Score 7.1 out of 100
110 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Deltek WorkBook

My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
Christopher Fritz | TrustRadius Reviewer

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Deltek WorkBook
7.8
Oracle CRM On Demand
Task Management
Deltek WorkBook
8.0
Oracle CRM On Demand
Resource Management
Deltek WorkBook
9.0
Oracle CRM On Demand
Gantt Charts
Deltek WorkBook
9.0
Oracle CRM On Demand
Scheduling
Deltek WorkBook
9.0
Oracle CRM On Demand
Workflow Automation
Deltek WorkBook
6.1
Oracle CRM On Demand
Team Collaboration
Deltek WorkBook
6.1
Oracle CRM On Demand
Support for Agile Methodology
Deltek WorkBook
10.0
Oracle CRM On Demand
Support for Waterfall Methodology
Deltek WorkBook
10.0
Oracle CRM On Demand
Document Management
Deltek WorkBook
6.1
Oracle CRM On Demand
Email integration
Deltek WorkBook
6.1
Oracle CRM On Demand
Mobile Access
Deltek WorkBook
4.1
Oracle CRM On Demand
Timesheet Tracking
Deltek WorkBook
7.1
Oracle CRM On Demand
Change request and Case Management
Deltek WorkBook
10.0
Oracle CRM On Demand
Budget and Expense Management
Deltek WorkBook
8.0
Oracle CRM On Demand

Professional Services Automation

Deltek WorkBook
6.1
Oracle CRM On Demand
Quotes/estimates
Deltek WorkBook
5.1
Oracle CRM On Demand
Invoicing
Deltek WorkBook
6.1
Oracle CRM On Demand
Project & financial reporting
Deltek WorkBook
6.1
Oracle CRM On Demand
Integration with accounting software
Deltek WorkBook
7.1
Oracle CRM On Demand

Sales Force Automation

Deltek WorkBook
Oracle CRM On Demand
8.7
Customer data management / contact management
Deltek WorkBook
Oracle CRM On Demand
9.3
Workflow management
Deltek WorkBook
Oracle CRM On Demand
8.9
Territory management
Deltek WorkBook
Oracle CRM On Demand
9.3
Opportunity management
Deltek WorkBook
Oracle CRM On Demand
9.2
Integration with email client (e.g., Outlook or Gmail)
Deltek WorkBook
Oracle CRM On Demand
9.0
Contract management
Deltek WorkBook
Oracle CRM On Demand
7.8
Quote & order management
Deltek WorkBook
Oracle CRM On Demand
8.5
Interaction tracking
Deltek WorkBook
Oracle CRM On Demand
8.3
Channel / partner relationship management
Deltek WorkBook
Oracle CRM On Demand
8.2

Customer Service & Support

Deltek WorkBook
Oracle CRM On Demand
8.4
Case management
Deltek WorkBook
Oracle CRM On Demand
8.5
Call center management
Deltek WorkBook
Oracle CRM On Demand
8.7
Help desk management
Deltek WorkBook
Oracle CRM On Demand
8.1

Marketing Automation

Deltek WorkBook
Oracle CRM On Demand
8.9
Lead management
Deltek WorkBook
Oracle CRM On Demand
8.9
Email marketing
Deltek WorkBook
Oracle CRM On Demand
8.8

CRM Project Management

Deltek WorkBook
Oracle CRM On Demand
8.7
Task management
Deltek WorkBook
Oracle CRM On Demand
8.3
Billing and invoicing management
Deltek WorkBook
Oracle CRM On Demand
9.6
Reporting
Deltek WorkBook
Oracle CRM On Demand
8.2

CRM Reporting & Analytics

Deltek WorkBook
Oracle CRM On Demand
8.4
Forecasting
Deltek WorkBook
Oracle CRM On Demand
8.7
Pipeline visualization
Deltek WorkBook
Oracle CRM On Demand
8.6
Customizable reports
Deltek WorkBook
Oracle CRM On Demand
7.9

Customization

Deltek WorkBook
Oracle CRM On Demand
8.4
Custom fields
Deltek WorkBook
Oracle CRM On Demand
8.9
Custom objects
Deltek WorkBook
Oracle CRM On Demand
8.1
Scripting environment
Deltek WorkBook
Oracle CRM On Demand
7.9
API for custom integration
Deltek WorkBook
Oracle CRM On Demand
8.7

Security

Deltek WorkBook
Oracle CRM On Demand
9.4
Single sign-on capability
Deltek WorkBook
Oracle CRM On Demand
9.0
Role-based user permissions
Deltek WorkBook
Oracle CRM On Demand
9.8

Social CRM

Deltek WorkBook
Oracle CRM On Demand
9.8
Social data
Deltek WorkBook
Oracle CRM On Demand
9.8
Social engagement
Deltek WorkBook
Oracle CRM On Demand
9.9

Integrations with 3rd-party Software

Deltek WorkBook
Oracle CRM On Demand
8.6
Marketing automation
Deltek WorkBook
Oracle CRM On Demand
8.5
Compensation management
Deltek WorkBook
Oracle CRM On Demand
8.7

Platform

Deltek WorkBook
Oracle CRM On Demand
9.3
Mobile access
Deltek WorkBook
Oracle CRM On Demand
9.3

Pros

Deltek WorkBook

  • Workbook handles all processes in a consultancy company
  • Workflow options on all thinkable processes
  • Support global growth and intercompany management
  • Strong planning tool
  • Able to manage multiple clients to one project
  • Advanced template set-up
  • The communication module, so all relevant information is available on the projects
  • Flexible planning and project management
Frants E. Moraitis | TrustRadius Reviewer

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Cons

Deltek WorkBook

  • The integrations on IT level are not great and should be improved.
  • Change of IP's that's used for logins are being changed without reporting it to super users.
Christopher Fritz | TrustRadius Reviewer

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Usability

Deltek WorkBook

No score
No answers yet
No answers on this topic

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Implementation Rating

Deltek WorkBook

No score
No answers yet
No answers on this topic

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Alternatives Considered

Deltek WorkBook

Timelog, e-conomic project module and podio
Frants E. Moraitis | TrustRadius Reviewer

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Return on Investment

Deltek WorkBook

  • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
  • We have spent a lot of time on support which is a negative impact.
Christopher Fritz | TrustRadius Reviewer

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Screenshots

Oracle CRM On Demand

Pricing Details

Deltek WorkBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$19*

* per month

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Deltek WorkBook
7.1
Oracle CRM On Demand
8.1

Usability

Deltek WorkBook
Oracle CRM On Demand
9.0

Implementation Rating

Deltek WorkBook
Oracle CRM On Demand
10.0

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