What users are saying about
8 Ratings
4 Ratings
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Score 7.1 out of 100
8 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Deltek WorkBook

My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
Christopher Fritz | TrustRadius Reviewer

ServiceTitan

We are not a sales-driven service company, so we do not need all the bells and whistles. We also have a large new construction department in which ServiceTitan is not built to handle the workflow. For a Service based company that likes to dial into reports, it's a perfect match.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Deltek WorkBook
7.8
ServiceTitan
Task Management
Deltek WorkBook
8.1
ServiceTitan
Resource Management
Deltek WorkBook
9.0
ServiceTitan
Gantt Charts
Deltek WorkBook
9.0
ServiceTitan
Scheduling
Deltek WorkBook
9.0
ServiceTitan
Workflow Automation
Deltek WorkBook
6.1
ServiceTitan
Team Collaboration
Deltek WorkBook
6.1
ServiceTitan
Support for Agile Methodology
Deltek WorkBook
10.0
ServiceTitan
Support for Waterfall Methodology
Deltek WorkBook
10.0
ServiceTitan
Document Management
Deltek WorkBook
6.1
ServiceTitan
Email integration
Deltek WorkBook
6.1
ServiceTitan
Mobile Access
Deltek WorkBook
4.1
ServiceTitan
Timesheet Tracking
Deltek WorkBook
7.1
ServiceTitan
Change request and Case Management
Deltek WorkBook
10.0
ServiceTitan
Budget and Expense Management
Deltek WorkBook
8.0
ServiceTitan

Professional Services Automation

Deltek WorkBook
6.1
ServiceTitan
Quotes/estimates
Deltek WorkBook
5.2
ServiceTitan
Invoicing
Deltek WorkBook
6.1
ServiceTitan
Project & financial reporting
Deltek WorkBook
6.1
ServiceTitan
Integration with accounting software
Deltek WorkBook
7.1
ServiceTitan

Pros

Deltek WorkBook

  • Workbook handles all processes in a consultancy company
  • Workflow options on all thinkable processes
  • Support global growth and intercompany management
  • Strong planning tool
  • Able to manage multiple clients to one project
  • Advanced template set-up
  • The communication module, so all relevant information is available on the projects
  • Flexible planning and project management
Frants E. Moraitis | TrustRadius Reviewer

ServiceTitan

  • Manage dispatch schedules
  • Automated job notifications for customers
Madeline Simpson | TrustRadius Reviewer

Cons

Deltek WorkBook

  • The integrations on IT level are not great and should be improved.
  • Change of IP's that's used for logins are being changed without reporting it to super users.
Christopher Fritz | TrustRadius Reviewer

ServiceTitan

  • Inventory.
  • Marketing.
  • Sales funnel CRM tracking.
Cherie Hudson | TrustRadius Reviewer

Alternatives Considered

Deltek WorkBook

Timelog, e-conomic project module and podio
Frants E. Moraitis | TrustRadius Reviewer

ServiceTitan

I don't recall the names of the other companies. I tried three. My main complaint was the inability to accommodate flat rate and track sold hours.
Andy Wyatt | TrustRadius Reviewer

Return on Investment

Deltek WorkBook

  • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
  • We have spent a lot of time on support which is a negative impact.
Christopher Fritz | TrustRadius Reviewer

ServiceTitan

  • Time has been the biggest ROI, prior to this the managers were running paper reports that were printed out and had the HR reps assist with printing these reports when they weren't in the office. This has been eliminated.
John Chavez | TrustRadius Reviewer

Screenshots

Pricing Details

Deltek WorkBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$19*

* per month

ServiceTitan

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Deltek WorkBook
7.1
ServiceTitan
8.9

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