TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Demandforce

    Score8 out of 10
    N/ADemandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A

    Lasso CRM

    Score2 out of 10
    N/AThe Lasso CRM is a cloud-based option for property sales, that provides lead management and sales process automation, email campaign management, and other features. Lasso CRM is now an ECi Software Solutions company since the late 2018 acquisition.N/A
    Pricing
    DemandforceLasso CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemandforceLasso CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    DemandforceLasso CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Demandforce and Lasso CRM
    Feature
    Demandforce
    7.8
    2 Ratings
    0% below category average
    Lasso CRM
    8.9
    2 Ratings
    13% above category average
    Customer data management / contact management8.02 Ratings8.12 Ratings
    Workflow management9.01 Ratings6.22 Ratings
    Territory management7.01 Ratings00 Ratings
    Opportunity management8.01 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings10.01 Ratings
    Contract management7.01 Ratings00 Ratings
    Quote & order management7.01 Ratings00 Ratings
    Interaction tracking8.01 Ratings10.01 Ratings
    Channel / partner relationship management8.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Demandforce and Lasso CRM
    Feature
    Demandforce
    9.0
    2 Ratings
    16% above category average
    Lasso CRM
    5.0
    1 Ratings
    43% below category average
    Case management9.02 Ratings00 Ratings
    Call center management9.02 Ratings00 Ratings
    Help desk management9.02 Ratings5.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Demandforce and Lasso CRM
    Feature
    Demandforce
    9.0
    3 Ratings
    15% above category average
    Lasso CRM
    9.9
    2 Ratings
    25% above category average
    Lead management9.01 Ratings10.02 Ratings
    Email marketing9.03 Ratings9.92 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Demandforce and Lasso CRM
    Feature
    Demandforce
    9.0
    1 Ratings
    16% above category average
    Lasso CRM
    8.1
    2 Ratings
    5% above category average
    Task management9.01 Ratings8.12 Ratings
    Billing and invoicing management9.01 Ratings00 Ratings
    Reporting9.01 Ratings8.12 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Demandforce and Lasso CRM
    Feature
    Demandforce
    9.0
    1 Ratings
    16% above category average
    Lasso CRM
    6.6
    2 Ratings
    15% below category average
    Forecasting9.01 Ratings00 Ratings
    Pipeline visualization9.01 Ratings8.01 Ratings
    Customizable reports9.01 Ratings5.22 Ratings
    Customization
    Comparison of Customization features of Demandforce and Lasso CRM
    Feature
    Demandforce
    9.0
    2 Ratings
    16% above category average
    Lasso CRM
    5.0
    1 Ratings
    42% below category average
    Custom fields9.02 Ratings5.01 Ratings
    Custom objects9.02 Ratings5.01 Ratings
    Scripting environment9.02 Ratings00 Ratings
    API for custom integration9.01 Ratings00 Ratings
    Security
    Comparison of Security features of Demandforce and Lasso CRM
    Feature
    Demandforce
    9.0
    2 Ratings
    7% above category average
    Lasso CRM
    8.1
    2 Ratings
    4% below category average
    Single sign-on capability9.02 Ratings8.01 Ratings
    Role-based user permissions9.01 Ratings8.12 Ratings
    Social CRM
    Comparison of Social CRM features of Demandforce and Lasso CRM
    Feature
    Demandforce
    9.0
    1 Ratings
    18% above category average
    Lasso CRM
    -
    Ratings
    Social data9.01 Ratings00 Ratings
    Social engagement9.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Demandforce and Lasso CRM
    Feature
    Demandforce
    9.0
    1 Ratings
    18% above category average
    Lasso CRM
    8.0
    1 Ratings
    6% above category average
    Marketing automation9.01 Ratings8.01 Ratings
    Compensation management9.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Demandforce and Lasso CRM
    Feature
    Demandforce
    9.0
    2 Ratings
    17% above category average
    Lasso CRM
    5.0
    1 Ratings
    42% below category average
    Mobile access9.02 Ratings5.01 Ratings
    Best Alternatives
    DemandforceLasso CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandforceLasso CRM
    Likelihood to Recommend
    3.0
    (7 ratings)
    9.9
    (2 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    DemandforceLasso CRM
    Likelihood to Recommend
    Demandforce
    We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
    Incentivized
    Read full review
    ECI Software Solutions
    Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
    Incentivized
    Read full review
    Pros
    Demandforce
    • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
    • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
    • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
    Incentivized
    Read full review
    ECI Software Solutions
    • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
    • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
    • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
    Incentivized
    Read full review
    Cons
    Demandforce
    • Flexibility in Design!
    • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
    • Usability (it's a bit clunky)
    Incentivized
    Read full review
    ECI Software Solutions
    • Connection between inventory and sales modules.
    • Calculation of commissions of representatives using the tool (not outside realtors).
    • Price revisions.
    Incentivized
    Read full review
    Likelihood to Renew
    Demandforce
    We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
    Incentivized
    Read full review
    ECI Software Solutions
    No answers on this topic
    Alternatives Considered
    Demandforce
    I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
    Incentivized
    Read full review
    ECI Software Solutions
    No answers on this topic
    Return on Investment
    Demandforce
    • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
    Incentivized
    Read full review
    ECI Software Solutions
    • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
    • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
    • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
    Incentivized
    Read full review
    ScreenShots

    Demandforce Screenshots

    Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.