What users are saying about
18 Ratings
3 Ratings
18 Ratings
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Score 5.2 out of 100
3 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Demandforce

We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
Anonymous | TrustRadius Reviewer

Phonexa

This is an all-inclusive lead management system and has the features to satisfy a multitude of businesses. The system helps spot data trends within minutes and gives managers and business owners the best analytical tools I've ever seen to date. It's best if you're looking to find ways to optimize and explore opportunities. It's also easily integrated and there's always a support team that's readily available to help you.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Demandforce
7.8
Phonexa
Customer data management / contact management
Demandforce
8.0
Phonexa
Workflow management
Demandforce
9.0
Phonexa
Territory management
Demandforce
7.0
Phonexa
Opportunity management
Demandforce
8.0
Phonexa
Integration with email client (e.g., Outlook or Gmail)
Demandforce
8.0
Phonexa
Contract management
Demandforce
7.0
Phonexa
Quote & order management
Demandforce
7.0
Phonexa
Interaction tracking
Demandforce
8.0
Phonexa
Channel / partner relationship management
Demandforce
8.0
Phonexa

Customer Service & Support

Demandforce
9.0
Phonexa
Case management
Demandforce
9.0
Phonexa
Call center management
Demandforce
9.0
Phonexa
Help desk management
Demandforce
9.0
Phonexa

Marketing Automation

Demandforce
9.0
Phonexa
Lead management
Demandforce
9.0
Phonexa
Email marketing
Demandforce
9.0
Phonexa

CRM Project Management

Demandforce
9.0
Phonexa
Task management
Demandforce
9.0
Phonexa
Billing and invoicing management
Demandforce
9.0
Phonexa
Reporting
Demandforce
9.0
Phonexa

CRM Reporting & Analytics

Demandforce
9.0
Phonexa
Forecasting
Demandforce
9.0
Phonexa
Pipeline visualization
Demandforce
9.0
Phonexa
Customizable reports
Demandforce
9.0
Phonexa

Customization

Demandforce
9.0
Phonexa
Custom fields
Demandforce
9.0
Phonexa
Custom objects
Demandforce
9.0
Phonexa
Scripting environment
Demandforce
9.0
Phonexa
API for custom integration
Demandforce
9.0
Phonexa

Security

Demandforce
9.0
Phonexa
Single sign-on capability
Demandforce
9.0
Phonexa
Role-based user permissions
Demandforce
9.0
Phonexa

Social CRM

Demandforce
9.0
Phonexa
Social data
Demandforce
9.0
Phonexa
Social engagement
Demandforce
9.0
Phonexa

Integrations with 3rd-party Software

Demandforce
9.0
Phonexa
Marketing automation
Demandforce
9.0
Phonexa
Compensation management
Demandforce
9.0
Phonexa

Platform

Demandforce
9.0
Phonexa
Mobile access
Demandforce
9.0
Phonexa

Pros

Demandforce

  • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
  • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
  • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
Arielle Calugay | TrustRadius Reviewer

Phonexa

  • Trouble shoots any technical issues that you may come in contact with.
  • Has made it user friendly for even those who are not too computer savvy.
  • Reporting feature has multiple view options dependent on what you're looking for.
Anonymous | TrustRadius Reviewer

Cons

Demandforce

  • Flexibility in Design!
  • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
  • Usability (it's a bit clunky)
Anonymous | TrustRadius Reviewer

Phonexa

  • Adding a how to guide for all the hundreds of features it has.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Demandforce

Demandforce 9.0
Based on 3 answers
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
Anonymous | TrustRadius Reviewer

Phonexa

No score
No answers yet
No answers on this topic

Alternatives Considered

Demandforce

I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
Anonymous | TrustRadius Reviewer

Phonexa

No answers on this topic

Return on Investment

Demandforce

  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
Jason McElweenie | TrustRadius Reviewer

Phonexa

  • Increased business opportunities.
  • Built/analyzed the competition.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Demandforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Demandforce Editions & Modules

Edition
DemandForce$399.001
  1. per month
Additional Pricing Details

Phonexa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Phonexa Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Demandforce
3.0
Phonexa
8.7

Likelihood to Renew

Demandforce
9.0
Phonexa

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