What users are saying about
19 Ratings
3 Ratings
19 Ratings
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Score 5.6 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Sales Force Automation

    7.8

    Demandforce

    78%

    Phonexa

    Feature Set Not Supported
    N/A
    Demandforce ranks higher in 9/9 features

    Customer data management / contact management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Workflow management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Territory management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Contract management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Channel / partner relationship management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    9.0

    Demandforce

    90%

    Phonexa

    Feature Set Not Supported
    N/A
    Demandforce ranks higher in 3/3 features

    Case management

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Call center management

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Help desk management

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Marketing Automation

    9.0

    Demandforce

    90%

    Phonexa

    Feature Set Not Supported
    N/A
    Demandforce ranks higher in 2/2 features

    Lead management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Email marketing

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    CRM Project Management

    9.0

    Demandforce

    90%

    Phonexa

    Feature Set Not Supported
    N/A
    Demandforce ranks higher in 3/3 features

    Task management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Reporting

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.0

    Demandforce

    90%

    Phonexa

    Feature Set Not Supported
    N/A
    Demandforce ranks higher in 3/3 features

    Forecasting

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Pipeline visualization

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Customizable reports

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Customization

    9.0

    Demandforce

    90%

    Phonexa

    Feature Set Not Supported
    N/A
    Demandforce ranks higher in 4/4 features

    Custom fields

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Custom objects

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Scripting environment

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    API for custom integration

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Security

    9.0

    Demandforce

    90%

    Phonexa

    Feature Set Not Supported
    N/A
    Demandforce ranks higher in 2/2 features

    Single sign-on capability

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Social CRM

    9.0

    Demandforce

    90%

    Phonexa

    Feature Set Not Supported
    N/A
    Demandforce ranks higher in 2/2 features

    Social data

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Social engagement

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    9.0

    Demandforce

    90%

    Phonexa

    Feature Set Not Supported
    N/A
    Demandforce ranks higher in 2/2 features

    Marketing automation

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Compensation management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Platform

    9.0

    Demandforce

    90%

    Phonexa

    Feature Set Not Supported
    N/A
    Demandforce ranks higher in 1/1 features

    Mobile access

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Phonexa is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    3.0

    Demandforce

    30%
    7 Ratings
    8.7

    Phonexa

    87%
    3 Ratings

    Likelihood to Renew

    9.0

    Demandforce

    90%
    3 Ratings

    Phonexa

    N/A
    0 Ratings

    Likelihood to Recommend

    Demandforce

    We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
    Read full review

    Phonexa

    This is an all-inclusive lead management system and has the features to satisfy a multitude of businesses. The system helps spot data trends within minutes and gives managers and business owners the best analytical tools I've ever seen to date. It's best if you're looking to find ways to optimize and explore opportunities. It's also easily integrated and there's always a support team that's readily available to help you.
    Read full review

    Pros

    Demandforce

    • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
    • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
    • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
    Read full review

    Phonexa

    • Trouble shoots any technical issues that you may come in contact with.
    • Has made it user friendly for even those who are not too computer savvy.
    • Reporting feature has multiple view options dependent on what you're looking for.
    Read full review

    Cons

    Demandforce

    • Flexibility in Design!
    • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
    • Usability (it's a bit clunky)
    Read full review

    Phonexa

    • Adding a how to guide for all the hundreds of features it has.
    Read full review

    Pricing Details

    Demandforce

    Starting Price

    Editions & Modules

    Demandforce editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Phonexa

      Starting Price

      Editions & Modules

      Phonexa editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Demandforce

        We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
        Read full review

        Phonexa

        No answers on this topic

        Alternatives Considered

        Demandforce

        I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
        Read full review

        Phonexa

        No answers on this topic

        Return on Investment

        Demandforce

        • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
        Read full review

        Phonexa

        • Increased business opportunities.
        • Built/analyzed the competition.
        Read full review

        Screenshots

        Add comparison