DERDACK Enterprise Alert vs. Freshstatus

DERDACK Enterprise Alert

DERDACK Enterprise Alert

3 Reviews and Ratings

Freshstatus

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DERDACK Enterprise Alert	Score 10.0 out of 10	Enterprise companies (1,001+ employees)	German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.	N/A
Freshstatus	Score 7.6 out of 10	N/A	Freshtatus is an incident communications tool with a branded Public and Private status page which users can customize and use to communicate incidents to the customers or internal stakeholders.	N/A

Pricing

DERDACK Enterprise Alert

Freshstatus

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
DERDACK Enterprise Alert	Freshstatus
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	DERDACK Enterprise Alert	Freshstatus
Top Pros	Pro Excellent service Pro Self managed Pro Service requests	Pro Easy to maintain Pro User interface Pro Set up
Top Cons	No answers on this topic	Minus Google workspace Minus Hard to integrate Minus No integration

Best Alternatives
	DERDACK Enterprise Alert	Freshstatus
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	Freshservice Score 8.7 out of 10	Freshservice Score 8.7 out of 10
Enterprises	Freshservice Score 8.7 out of 10	Freshservice Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	DERDACK Enterprise Alert	Freshstatus
Likelihood to Recommend	10.0 (3 ratings)	7.6 (3 ratings)
Usability	10.0 (1 ratings)	- (0 ratings)
Support Rating	10.0 (3 ratings)	- (0 ratings)

User Testimonials
	DERDACK Enterprise Alert	Freshstatus
Likelihood to Recommend	Derdack DERDACK Enterprise Alert is extremely well suited, when different teams (subject matter experts) are involved in the technical support process. Quick and easy responses (acknowledgements, exection of scripts/tasks/processes, etc.) are key. Also, DERDACK Enterprise Alert is on one hand easy to deploy, but API offers a variety of customized integrations. Incentivized Verified User Anonymous Read full review	Freshworks Inc I believe the interface and ease of the platform make it super likable and bring me back to continue its use. Incentivized Verified User Anonymous Read full review
Pros	Derdack Self Managed On-Call scheduling for teams. Ability to back track an alert and review the stages of escalation. Incentivized RS Roger Salinas Senior IT Engineer Read full review	Freshworks Inc Presentation of the various metrics that you monitor Easy to setup Easy to maintain Incentivized FM Farren Mare CIO (Chief Information Officer) Read full review
Cons	Derdack More integrations with other ITSM vendors Incentivized Verified User Anonymous Read full review	Freshworks Inc Hard to integrate with other systems Maintenance issues are not automatically resolved No integration with the rest of Freshworks Incentivized Verified User Anonymous Read full review
Usability	Derdack Very intuitive use, almost no training necessary. Incentivized Verified User Anonymous Read full review	Freshworks Inc No answers on this topic
Support Rating	Derdack The best experience. Incentivized Jean Muller IT Manager Read full review	Freshworks Inc No answers on this topic
Alternatives Considered	Derdack Cost of ownership was more than double in more than five years. Incentivized RS Roger Salinas Senior IT Engineer Read full review	Freshworks Inc Statuspage is great if you use their full product stack. Freshstatus can easily run independently Incentivized FM Farren Mare CIO (Chief Information Officer) Read full review
Return on Investment	Derdack It supports us not to incur penalties of missed SLAs - clients and internal Incentivized Jean Muller IT Manager Read full review	Freshworks Inc Positive impact as a way of communication with faculty. Incentivized Verified User Anonymous Read full review
ScreenShots	DERDACK Enterprise Alert Screenshots