Likelihood to Recommend Transcription of internal presentations and web conferences. It's great for capturing and transcribing the audio from presentations, demos, etc. which can then be used to develop training materials, blog posts, etc. Podcasts. Makes it really easy to record, edit, and publish video or audio podcasts. Promotional videos. Streamlines and accelerates the process for developing videos. Read full review Riverside.fm is well suited for video content that you are recording ahead of time in order to edit and release where you are inviting people to participate that are not part of your organization. You can send them a link and they just have to go to the website and be in the conversation. There is no software to download and they do not have to worry about handling their video files after they are done.
Read full review Pros I like the sidebar - breaking my scripts up into different "chapters" makes it easier to create quickly. I like that it auto-corrects punctuation, capitalization, etc. as I polish the scripts. It's easy for my team and my collaborators to read/listen, remark, and create useable transcripts. Read full review very easy to use great to have all video files in one location automatically the backup audio files are perfect to download and make sure all files are synced up for editing it's easy to get on as a producer and be there to help everyone else who is recording without being recorded myself. Read full review Cons When editing a transcript it can get a little cumbersome, as a double click doesn't always do what you think it will Some features aren't that intuitive (what is resize word gap) for beginners A tutorial/wizard as soon as you sign up would be very useful Read full review I have had some times where there are video glitches, and I have been told that it could be because of other software running. It would be good if the software were more robust and able to more consistently get smooth video. I have had a couple instances of people being kicked off and their video files were not recoverable. Read full review Usability There are a couple of small technical issues that can effect the quality of the videos produced that is keeping me from giving it a 10. It is far superior to any other tool to get a high quality video recording with multiple people over the internet, so it is hands down the best tool I have found for this use case, but I know it can be better.
Read full review Support Rating I have not needed to use the Riverside.fm support that much, which in itself is a good sign of how good their product is, but when I have had to use their support it was prompt, and helpful, and the people were very kind. I am glad to know there is someone there to help quickly if I am having a problem.
Read full review Alternatives Considered Descript is by far superior to the other editing software you can get on Apple computers. It's able to do a lot more and really save us tons of time. Other Adobe apps are great, but take a while to learn. Descript is very user-friendly, making it easy to start from day one with very little training.
Read full review Riverside is far better than trying to record on Zoom or
Skype because on both of those platforms you are recording others' videos from over the internet, so you get any glitches that come from inconsistent connections that either you or your guest has. Riverside records locally and then uploads separately, so everyone's video quality is much greater.
Read full review Return on Investment I can get video completed much more quickly and cheaply We can produce more video content because of the speed with which we can have a finished product We can have shorter timelines for example I record on Monday and we publish on Tuesday which wouldn't be otherwise possible with other methods I've used Brecht Palombo Founder - REO, Non Performing Loans, and Bank Contact Data Services
Read full review Since I need their platform, which again is actually pretty good, I had to waste money to sign up again, so that I had a workable password. from experience, wasted weeks of going back and forth with their support team - throwing off my podcast schedule. Read full review ScreenShots