Desk.com (discontinued) vs. SoDash (discontinued)
Desk.com (discontinued) vs. SoDash (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A | |
SoDash (discontinued) | N/A | SoDash was a SaaS based customer engagement management tool that used intelligent prioritisation and instant message routing across social channels to support businesses in providing customer service functions. The product is no longer available. | $28 per month |
Desk.com (discontinued) | SoDash (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk.com (discontinued) | SoDash (discontinued) | |
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Top Pros | ||
Top Cons |
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Desk.com (discontinued) | SoDash (discontinued) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk.com (discontinued) | SoDash (discontinued) | |
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Likelihood to Recommend | 8.2 (38 ratings) | 9.0 (1 ratings) |
Likelihood to Renew | 8.4 (14 ratings) | - (0 ratings) |
Usability | 8.3 (19 ratings) | - (0 ratings) |
Availability | 1.0 (2 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (21 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Desk.com (discontinued) | SoDash (discontinued) | |
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Likelihood to Recommend | Discontinued Products | Discontinued Products |
Pros | Discontinued Products | Discontinued Products |
Cons | Discontinued Products | Discontinued Products |
Likelihood to Renew | Discontinued Products | Discontinued Products No answers on this topic |
Usability | Discontinued Products | Discontinued Products No answers on this topic |
Reliability and Availability | Discontinued Products | Discontinued Products No answers on this topic |
Performance | Discontinued Products | Discontinued Products No answers on this topic |
Support Rating | Discontinued Products | Discontinued Products No answers on this topic |
Implementation Rating | Discontinued Products | Discontinued Products No answers on this topic |
Alternatives Considered | Discontinued Products | Discontinued Products |
Return on Investment | Discontinued Products | Discontinued Products |
ScreenShots | Desk.com (discontinued) Screenshots |