Desk Manager vs. Help Scout
Desk Manager vs. Help Scout
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk Manager | N/A | N/A | N/A | |
Help Scout | N/A | Help Scout is help desk software. The vendor’s value proposition is that that their solution reduces time spent on training users because Help Scout is simple to use and set up and scales like any enterprise product. This solution includes multiple mailboxes to support as many email addresses as needed in order to work collaboratively across teams, and manage several products or brands from one account. Reports on conversation trends, team performance, productivity, and customer happiness are… | $20 per user/per month |
Desk Manager | Help Scout | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk Manager | Help Scout | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Desk Manager | Help Scout | |||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Desk Manager | Help Scout | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk Manager | Help Scout | |
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Likelihood to Recommend | - (0 ratings) | 10.0 (18 ratings) |
Likelihood to Renew | - (0 ratings) | 7.0 (1 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Desk Manager | Help Scout | |
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Likelihood to Recommend | Desk Manager No answers on this topic | Help Scout |
Pros | Desk Manager No answers on this topic | Help Scout |
Cons | Desk Manager No answers on this topic | Help Scout |
Likelihood to Renew | Desk Manager No answers on this topic | Help Scout |
Usability | Desk Manager No answers on this topic | Help Scout |
Alternatives Considered | Desk Manager No answers on this topic | Help Scout |
Return on Investment | Desk Manager No answers on this topic | Help Scout |
ScreenShots | Help Scout Screenshots |