DeskRoll Remote Desktop vs. HappyFox Help Desk
DeskRoll Remote Desktop vs. HappyFox Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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DeskRoll Remote Desktop | N/A | DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote… | $8.25 per user/per month | |
HappyFox Help Desk | N/A | HappyFox is a web based customer support ticketing system hosted in the cloud. It helps track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. It provides integration with other web apps like CRM, live-chats, voice and bug tracking apps. Community forums feature help customers help each other and connect. Mobile versions of Happyfox provide support on the move. | $29 per user/per month |
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Entry-level Setup Fee | $3.25 per seat/per month | No setup fee | ||||||||||||||
Additional Details | With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions. | — | ||||||||||||||
More Pricing Information |
DeskRoll Remote Desktop | HappyFox Help Desk | |
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Remote Administration |
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Self Help Community |
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Multi-Channel Help |
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DeskRoll Remote Desktop | HappyFox Help Desk | |
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Small Businesses | Getscreen.me Score 9.7 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | ![]() Remote Desktop Services Score 9.2 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | ![]() Remote Desktop Services Score 9.2 out of 10 | SysAid Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DeskRoll Remote Desktop | HappyFox Help Desk | |
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Likelihood to Recommend | 7.0 (2 ratings) | 9.4 (6 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
DeskRoll Remote Desktop | HappyFox Help Desk | |
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Likelihood to Recommend | Tomsk Inc.
| ![]() Tenmiles Corporation
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Pros | Tomsk Inc.
| ![]() Tenmiles Corporation
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Cons | Tomsk Inc.
| ![]() Tenmiles Corporation
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Likelihood to Renew | Tomsk Inc. No answers on this topic | ![]() Tenmiles Corporation
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Alternatives Considered | Tomsk Inc.
| ![]() Tenmiles Corporation
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Return on Investment | Tomsk Inc.
| ![]() Tenmiles Corporation
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ScreenShots | DeskRoll Remote Desktop Screenshots |