DeskRoll Remote Desktop vs. Raiseaticket
DeskRoll Remote Desktop vs. Raiseaticket
Product | Rating | Most Used By | Product Summary | Starting Price |
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DeskRoll Remote Desktop | N/A | DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote… | $8.25 per user/per month | |
Raiseaticket | N/A | Raiseaticket is a 100% free web-based helpdesk solution. The vendor says it has been developed by a team of experienced developers and infrastructure experts and is backed by insights from Customer Care leaders experienced in the Enterprise, Aviation, Contact Centre, Logistics, Government and Technology Industries. The system is built to service organizations of all sizes and can handle multi-team and multi-company web and email customer support operations. Simplicity is the ultimate in… | N/A |
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Editions & Modules |
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Entry-level Setup Fee | $3.25 per seat/per month | Optional | ||||||||||||||
Additional Details | With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions. | — | ||||||||||||||
More Pricing Information |
DeskRoll Remote Desktop | Raiseaticket | |
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Remote Administration |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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DeskRoll Remote Desktop | Raiseaticket | |
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Small Businesses | Getscreen.me Score 9.7 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | ![]() Remote Desktop Services Score 9.2 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | ![]() Remote Desktop Services Score 9.2 out of 10 | Front Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DeskRoll Remote Desktop | Raiseaticket | |
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Likelihood to Recommend | 7.0 (2 ratings) | 9.0 (3 ratings) |
DeskRoll Remote Desktop | Raiseaticket | |
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Likelihood to Recommend | Tomsk Inc.
| Fonicom Ltd
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Pros | Tomsk Inc.
| Fonicom Ltd
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Cons | Tomsk Inc.
| Fonicom Ltd
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Alternatives Considered | Tomsk Inc.
| Fonicom Ltd
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Return on Investment | Tomsk Inc.
| Fonicom Ltd
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ScreenShots | DeskRoll Remote Desktop Screenshots |