DeskTime vs. Emburse SpringAhead

When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.

Incentivized

It's definitely well suited for all organizations with knowledge workers who use computers to do their work and are able to log in and enter their time on a regular basis. I've always had access to it as part of my job and love using SpringAhead. It may be less appropriate in a role where the worker does not have regular access to a computer to enter their hours digitally.

Incentivized

• Personal time management
• Customer Service
• Easy to use UI

Incentivized

• Allows for tracking of time very easily. Users can add all their project's time in one place instead of drilling into each project.
• Managers can approve their team's time all in one place. We do not need to drill down to find the info and approve. Users who don't report to the manager but are part of the project can still be approved by the project manager.
• Reports are easy to read when looking at historical information. Reports can be run with multiple parameters that the user needs.

Incentivized

• App resources usage - it's lagging sometimes

Incentivized

• Automated reminders to employees would be great
• A more modern and up-to-date user interface
• The approvals system for projects vs. users could use some work

Incentivized

Desktime is the first time management software I have used.

Incentivized

We selected SpringAhead because of price and usability. This tool is easy to set up and configure. It is a cloud application allowing access from anywhere. There were no training requirements. When you have a small use case this tool is the way to go. We moved off SpringAhead to get more functionality and it has required a lot more training and effort to maintain and utilize

Incentivized

• Increased awareness of own time management
• Better understanding of ticket time predictions vs reality
• Easier observation of team's out of office status

Incentivized

• Positive - tracking return on project investments
• Positive - being able to plan on future projects
• Positive - being able to manage costs and attendance

Incentivized