Spring Ahead gets the job done.
September 06, 2016

Spring Ahead gets the job done.

Massimo Emilione | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SpringAhead

Springahead is used for tracking hours against our billable and non-billable projects. It allows us to have internal and external resources input their time into one system. Project managers have ability to add tasks to track subtasks within the project with very little intervention It allows our back office team the ability to dump out the data and input it into our payroll system.
  • Allows for tracking of time very easily. Users can add all their project's time in one place instead of drilling into each project.
  • Managers can approve their team's time all in one place. We do not need to drill down to find the info and approve. Users who don't report to the manager but are part of the project can still be approved by the project manager.
  • Reports are easy to read when looking at historical information. Reports can be run with multiple parameters that the user needs.
  • The reporting is not perfect. When I am trying to find history for one person it is very cumbersome to get the info you need.
  • At the current use there is no integration with an expense tracking tool. We had a separate app to track expenses vs. time.
  • Only resources on the project can view time. External customers could not log in to see users' time against the project. Instead they waited for invoices or status reports.
  • Overall the usage of Springahead was very positive since it was easy to use.
  • There was a quick user adoption of the application. We were made very aware of this when we switched off SpringAhead for another app that combined time tracking and expenses into one app.
  • We have noticde a large learning curve with our new app to replace SpringAhead and when comparing the amount of time loss you can see there was a big impact to overall morale.
We selected SpringAhead because of price and usability. This tool is easy to set up and configure. It is a cloud application allowing access from anywhere. There were no training requirements. When you have a small use case this tool is the way to go. We moved off SpringAhead to get more functionality and it has required a lot more training and effort to maintain and utilize.
It is an easy time tracking application. It is simple and intuitive enough for any user to add time. Where it falls short is the ability to do more outside the main scope of the application. This is not a failure but just something to think about when evaluating products.