DeskTime vs. Shiftboard

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DeskTime
Score 9.7 out of 10
N/A
DeskTime is an automatic time tracking software that tracks and analyzes employee productivity, and is a project from DeskTime.com of the Draugiem Group of companies and tech startups in Latvia.
$7
per month per user
Shiftboard
Score 6.6 out of 10
Mid-Size Companies (51-1,000 employees)
Shiftboard offers a full-service employee scheduling software solution targeted for industries as diverse as hospitality and security to event planning and business services. This solution enables companies to manage employee schedules across job sites, geographies, and different employee types. The vendor says their user-friendly iPhone and Android apps help employees easily access their schedules anywhere. Additionally, the vendor says the are responsible for…
$45
up to 35 employees
Pricing
DeskTimeShiftboard
Editions & Modules
Pro
$7
per month per user
Premium
$10
per month per user
Enterprise
$20
per month per user
Lite
$45 per month
up to 35 employees
Standard
$120 per month
up to 70 employees
Plus
$276 per month
up to 125 employees
Offerings
Pricing Offerings
DeskTimeShiftboard
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details1 month free for annual pricing.
More Pricing Information
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DeskTimeShiftboard
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All AlternativesView all alternativesView all alternatives
User Ratings
DeskTimeShiftboard
Likelihood to Recommend
9.5
(3 ratings)
6.3
(4 ratings)
Support Rating
-
(0 ratings)
2.1
(2 ratings)
User Testimonials
DeskTimeShiftboard
Likelihood to Recommend
DeskTime
When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.
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Shiftboard
It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.
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Pros
DeskTime
  • Personal time management
  • Customer Service
  • Easy to use UI
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Shiftboard
  • Mobile accessibility
  • Cloud-based software
  • Compliant with all necessary information security standards
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Cons
DeskTime
  • App resources usage - it's lagging sometimes
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Shiftboard
  • The ability to print a month view of the schedule would be a great benefit.
  • The signup list is a great feature, but there are too many steps to make it easy to use.
  • The bulk add and delete process works well, but tends to be confusing for users.
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Support Rating
DeskTime
No answers on this topic
Shiftboard
I never sought out Shiftboard support.
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Alternatives Considered
DeskTime
Desktime is the first time management software I have used.
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Shiftboard
We have not used another product like Shiftboard at our company.
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Return on Investment
DeskTime
  • Increased awareness of own time management
  • Better understanding of ticket time predictions vs reality
  • Easier observation of team's out of office status
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Shiftboard
  • Effective allocation to proper shows/projects for our network
  • Effectively catches any discrepancies between scheduled hours and actual hours for employees
  • Requires significant manpower to maintain scheduling accuracy
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ScreenShots

DeskTime Screenshots

Screenshot of Screenshot of

Shiftboard Screenshots

Screenshot of Custom Reports & AnalyticsScreenshot of Detailed Employee ProfilesScreenshot of User-Friendly Time Off RequestsScreenshot of Mobile TradeboardScreenshot of Check Employee Availability on Android & iOS