Remote Desktop Manager

Remote Desktop Manager

Remote Desktop Manager

152 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Remote Desktop Manager	Score 9.5 out of 10	Mid-Size Companies (51-1,000 employees)	Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.	$20 per month per user

Pricing

Remote Desktop Manager

Editions & Modules

Team Remote Access Management: $20
per month per user
Starter: $25
per month per user, up to 5 users
Team Remote Connection Management: $30
per month per user
Team Privileged Access Management: $50
per month per user
Enterprise: Contact Sales
Unlimited Users, Multiple Sites, Worldwide
Platinum: Contact Sales
Unlimited Users, Multiple Sites, Worldwide

Offerings

Pricing Offerings
Remote Desktop Manager
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Remote Desktop Manager
Considered Both Products	Remote Desktop Manager Verified User Manager Chose Remote Desktop Manager Less functionality and to high a learning curve for those that were used to Remote Desktop Manager in the first place Incentivized Helpful? Skylär Astaröt Productor General Chose Remote Desktop Manager Best Password Manager Incentivized Helpful? Verified User Engineer Chose Remote Desktop Manager Can management all server in one app, the app is very easy to use, it secures Incentivized Helpful? Verified User Administrator Chose Remote Desktop Manager I use MobaXTerm, while it has remote connections I still prefer Remote Desktop Manager. MobaXTerm is excellent for administering SSH devices. Incentivized Helpful? Verified User Engineer Chose Remote Desktop Manager Managing by IP Address or Hostname. Accessing devices secured by Security protocol as SSH and HTTPS. managing more than device with ease. Incentivized Helpful? Verified User Engineer Chose Remote Desktop Manager VisionApp is not in the list. This is the application we used before we got introduced to RDM. VisionApp was great but it did not have the same features as RDM did. Perhaps VisionApp has had some updates but we haven't found any reason to switch applications again. Incentivized Helpful? Verified User Administrator Chose Remote Desktop Manager Far superior product than RDCMan. Helpful? Verified User Manager Chose Remote Desktop Manager From a multi-user perspective, we felt Remote Desktop Manager outperformed mRemoteNG and RDCMan as both of those tools required we copy/share their datafiles to keep everyone up to date. Helpful? Verified User Administrator Chose Remote Desktop Manager Being a mostly Microsoft shop, RDCMan is the standard method of connecting and managing Windows servers. It knows its job and does it well. It's rare that I experience problems with the app. Unfortunately, I can't say the same about Devolutions' product. Devolutions' Remote … Helpful? Verified User Technician Chose Remote Desktop Manager I could detail what each one does, better or worst than Remote Desktop Manager, but the main thing is, RDM (Remote Desktop Manager) does everything other tools do, faster and more integrated than others. And still saves credentials that could be used by one or more connections, … Helpful? Verified User Consultant Chose Remote Desktop Manager I got a free trial of Remote Desktop Manager and have been hooked ever since. I won't go back now. Helpful? James Farmer Technical Team Leader Chose Remote Desktop Manager It offers the same features but in one package. Helpful? Mick Verbunt System Engineer Chose Remote Desktop Manager We used to use Royal TS but it didn't have all the features we were looking for Incentivized Helpful? Nick Von Ogden Lead Systems Engineer Chose Remote Desktop Manager The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service The extensions, add-ons, and features of RDM. You simply can do a lot more. Automation - … Incentivized Helpful? Verified User Administrator Chose Remote Desktop Manager RDCMan is the only other similar tool I've used (outside of Windows Remote Desktop Connection). Remote Desktop Manager is more stable, easy to use, and has many, many more features than RDCMan. RDSMan feels very outdated compared to Remote Desktop Manager, and I could never … Incentivized Helpful? Emeka Obinnwa Web Administrator Chose Remote Desktop Manager Alternatives to Remote Desktop Manager are one on one physical contact, i.e., onsite service delivery. Incentivized Helpful? Chris Reddy Regional IT Manager Chose Remote Desktop Manager Remote Desktop Manager was the best product and most useful when compared to the others we used/tested. There are so many more features available within the product, as well as a low entry point from a cost perspective. None of the other products met our needs fully. Incentivized Helpful? Verified User Consultant Chose Remote Desktop Manager When it comes to competition, none come close purely because I can do everything I need to in just the one application, whereas before I discovered Devolution's Remote Desktop Manager I'd have to use several. Incentivized Helpful? JR Jon Ralph IT Net Tech 6 Chose Remote Desktop Manager Remote Desktop Manager does everything that LogMeIn does and much more. It accesses more systems than LogMeIn can and it cost way less than LogMeIn does. It is a win-win situation. Logmein does the connecting from the web but sometimes you don't want that overhead because you … Helpful? Verified User Engineer Chose Remote Desktop Manager They don't even compare. Nothing really compares. RDM is pretty amazing. Incentivized Helpful? Francois Fournier Senior Systems Consultant Chose Remote Desktop Manager It has a lot more features then any other product I've used Helpful? Simon David Williams Professionnel du tableau blanc TI/ Professional Whiteboarder in IT Chose Remote Desktop Manager We chose Remote Desktop Manager because it is a full solution to run multiple endpoints in different technology Helpful? Robin Morris Systems Administrator Chose Remote Desktop Manager Ease of use, GUI is user-friendly, and ability to link external credential repository. Incentivized Helpful? Charles Eichelberger Network Consulting Engineer Chose Remote Desktop Manager Selected Remote Desktop Manager for the saved VPN capabilities as I use multiple VPN clients and passwords. Incentivized Helpful?

Features

Remote Desktop Manager

Remote Administration

Comparison of Remote Administration features of Product A and Product B
	Remote Desktop Manager 9.1 54 Ratings 14% above category average
Screen sharing	10.026 Ratings
File transfer	9.736 Ratings
Instant message	9.01 Ratings
Secure remote access with Smart Card authentication	8.319 Ratings
Access to sleeping/powered-off computers	8.75 Ratings
Over-the-Internet remote session	9.146 Ratings
Initiate remote control from mobile	7.727 Ratings
Remote management of servers & workstations	10.051 Ratings
Remote Active Directory® management	8.624 Ratings
Centralized management dashboard	9.643 Ratings
Session record	9.023 Ratings
Annotations	10.026 Ratings
Monitoring and Alerts	8.218 Ratings
Multi-platform remote control	9.843 Ratings

Best Alternatives
	Remote Desktop Manager
Small Businesses	Getscreen.me Score 9.6 out of 10
Medium-sized Companies	BeyondTrust Privileged Remote Access Score 9.2 out of 10
Enterprises	BeyondTrust Privileged Remote Access Score 9.2 out of 10
All Alternatives	View all alternatives

User Ratings
	Remote Desktop Manager
Likelihood to Recommend	9.7 (54 ratings)
Likelihood to Renew	9.1 (2 ratings)
Usability	9.8 (12 ratings)
Support Rating	9.0 (7 ratings)
Implementation Rating	9.1 (1 ratings)

User Testimonials
	Remote Desktop Manager
Likelihood to Recommend	Devolutions If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer, Verified User Anonymous Read full review
Pros	Devolutions Customer service delivery, whereby you can connect to clients to assist and resolve an incident. Working from home logging onto office based machine. It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places. Speed and cost elements are critical here. Incentivized Emeka Obinnwa Web Administrator Read full review
Cons	Devolutions Occasionally there is a UI bug where the sidebar goes missing and you have to delete some files in %localappdata% to bring it back Would be great if it could also connect to serverless SQL instances like Azure SQL If computer sleeps and wakes with Remote Desktop Manager open it will comtimes ask you to re-login for no reason - as when you close and reopen Remote Desktop Manager it works Incentivized NB Nicholas Branfield Senior Software Engineer Read full review
Likelihood to Renew	Devolutions I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :) Ben Liebowitz Sr. Systems Engineer Read full review
Usability	Devolutions Due to the way our business works, the use of Remote Desktop Manager is limited to the IT staff. For that reason have given it a rating of 8, but only a limited number of employees benefit from this solution as the bulk of our consultants that support customers can not benefit from this solution due to security mandated separation between internal and external systems Incentivized Verified User Anonymous Read full review
Support Rating	Devolutions I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten. Incentivized Verified User Anonymous Read full review
Implementation Rating	Devolutions The implementation was completely successful. We had no issues! Ben Liebowitz Sr. Systems Engineer Read full review
Alternatives Considered	Devolutions VisionApp is not in the list. This is the application we used before we got introduced to RDM. VisionApp was great but it did not have the same features as RDM did. Perhaps VisionApp has had some updates but we haven't found any reason to switch applications again Incentivized Verified User Anonymous Read full review
Return on Investment	Devolutions A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now. We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager. Stian Simonsen Project engineer Read full review
ScreenShots	Remote Desktop Manager Screenshots