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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote Desktop Manager

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.

    $20

    per month per user

    Pricing
    Remote Desktop Manager
    Editions & Modules
    Team Remote Access Management
    $20
    per month per user
    Starter
    $25
    per month per user, up to 5 users
    Team Remote Connection Management
    $30
    per month per user
    Team Privileged Access Management
    $50
    per month per user
    Enterprise
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    Platinum
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    Offerings
    Pricing Offerings
    Remote Desktop Manager
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Remote Desktop Manager
    Considered Both Products
    Devolutions
    Chose Remote Desktop Manager
    Less functionality and to high a learning curve for those that were used to Remote Desktop Manager in the first place
    Incentivized
    Chose Remote Desktop Manager
    Best Password Manager
    Incentivized
    Chose Remote Desktop Manager
    Can management all server in one app, the app is very easy to use, it secures
    Incentivized
    Chose Remote Desktop Manager
    I use MobaXTerm, while it has remote connections I still prefer Remote Desktop Manager. MobaXTerm is excellent for administering SSH devices.
    Incentivized
    Chose Remote Desktop Manager
    Managing by IP Address or Hostname.
    Accessing devices secured by Security protocol as SSH and HTTPS.
    managing more than device with ease.
    Incentivized
    Chose Remote Desktop Manager
    VisionApp is not in the list. This is the application we used before we got introduced to RDM. VisionApp was great but it did not have the same features as RDM did. Perhaps VisionApp has had some updates but we haven't found any reason to switch applications again.
    Incentivized
    Chose Remote Desktop Manager
    Far superior product than RDCMan.
    Incentivized
    Chose Remote Desktop Manager
    From a multi-user perspective, we felt Remote Desktop Manager outperformed mRemoteNG and RDCMan as both of those tools required we copy/share their datafiles to keep everyone up to date.
    Incentivized
    Chose Remote Desktop Manager
    Being a mostly Microsoft shop, RDCMan is the standard method of connecting and managing Windows servers. It knows its job and does it well. It's rare that I experience problems with the app. Unfortunately, I can't say the same about Devolutions' product. Devolutions' Remote …
    Incentivized
    Chose Remote Desktop Manager
    I got a free trial of Remote Desktop Manager and have been hooked ever since. I won't go back now.
    Incentivized
    Chose Remote Desktop Manager
    It offers the same features but in one package.
    Incentivized
    Chose Remote Desktop Manager
    We used to use Royal TS but it didn't have all the features we were looking for
    Incentivized
    Chose Remote Desktop Manager
    1. The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service
    2. The extensions, add-ons, and features of RDM. You simply can do a lot more.
    3. Automation - …
    Incentivized
    Chose Remote Desktop Manager
    RDCMan is the only other similar tool I've used (outside of Windows Remote Desktop Connection). Remote Desktop Manager is more stable, easy to use, and has many, many more features than RDCMan. RDSMan feels very outdated compared to Remote Desktop Manager, and I could never …
    Incentivized
    Chose Remote Desktop Manager
    Alternatives to Remote Desktop Manager are one on one physical contact, i.e., onsite service delivery.
    Incentivized
    Chose Remote Desktop Manager
    When it comes to competition, none come close purely because I can do everything I need to in just the one application, whereas before I discovered Devolution's Remote Desktop Manager I'd have to use several.
    Incentivized
    Chose Remote Desktop Manager
    Remote Desktop Manager was the best product and most useful when compared to the others we used/tested. There are so many more features available within the product, as well as a low entry point from a cost perspective. None of the other products met our needs fully.
    Incentivized
    Chose Remote Desktop Manager
    Remote Desktop Manager does everything that LogMeIn does and much more. It accesses more systems than LogMeIn can and it cost way less than LogMeIn does. It is a win-win situation. Logmein does the connecting from the web but sometimes you don't want that overhead because you …
    Incentivized
    Chose Remote Desktop Manager
    They don't even compare. Nothing really compares. RDM is pretty amazing.
    Incentivized
    Chose Remote Desktop Manager
    It has a lot more features then any other product I've used
    Incentivized
    Chose Remote Desktop Manager
    We chose Remote Desktop Manager because it is a full solution to run multiple endpoints in different technology
    Incentivized
    Chose Remote Desktop Manager
    Ease of use, GUI is user-friendly, and ability to link external credential repository.
    Incentivized
    Chose Remote Desktop Manager
    Selected Remote Desktop Manager for the saved VPN capabilities as I use multiple VPN clients and passwords.
    Incentivized
    Chose Remote Desktop Manager
    User-friendly
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    24 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    21 Answers
    Features
    Remote Desktop Manager
    Remote Administration
    Comparison of Remote Administration features of Remote Desktop Manager
    Feature
    Remote Desktop Manager
    9.1
    54 Ratings
    14% above category average
    Screen sharing10.026 Ratings
    File transfer9.836 Ratings
    Instant message9.01 Ratings
    Secure remote access with Smart Card authentication7.819 Ratings
    Access to sleeping/powered-off computers8.75 Ratings
    Over-the-Internet remote session9.246 Ratings
    Initiate remote control from mobile7.427 Ratings
    Remote management of servers & workstations10.051 Ratings
    Remote Active Directory® management8.324 Ratings
    Centralized management dashboard9.843 Ratings
    Session record9.323 Ratings
    Annotations10.026 Ratings
    Monitoring and Alerts8.018 Ratings
    Multi-platform remote control9.843 Ratings
    Best Alternatives
    Remote Desktop Manager
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Splashtop
    Score9.1 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    Remote Desktop Manager
    Likelihood to Recommend
    9.6
    (54 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    Usability
    9.7
    (12 ratings)
    Support Rating
    9.0
    (7 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    User Testimonials
    Remote Desktop Manager
    Likelihood to Recommend
    Devolutions
    If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
    Read full review
    Pros
    Devolutions
    • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
    • Working from home logging onto office based machine.
    • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
    • Speed and cost elements are critical here.
    Incentivized
    Read full review
    Cons
    Devolutions
    • Occasionally there is a UI bug where the sidebar goes missing and you have to delete some files in %localappdata% to bring it back
    • Would be great if it could also connect to serverless SQL instances like Azure SQL
    • If computer sleeps and wakes with Remote Desktop Manager open it will comtimes ask you to re-login for no reason - as when you close and reopen Remote Desktop Manager it works
    Incentivized
    Read full review
    Likelihood to Renew
    Devolutions
    I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
    Read full review
    Usability
    Devolutions
    Due to the way our business works, the use of Remote Desktop Manager is limited to the IT staff. For that reason have given it a rating of 8, but only a limited number of employees benefit from this solution as the bulk of our consultants that support customers can not benefit from this solution due to security mandated separation between internal and external systems
    Incentivized
    Read full review
    Support Rating
    Devolutions
    I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
    Incentivized
    Read full review
    Implementation Rating
    Devolutions
    The implementation was completely successful. We had no issues!
    Read full review
    Alternatives Considered
    Devolutions
    VisionApp is not in the list. This is the application we used before we got introduced to RDM. VisionApp was great but it did not have the same features as RDM did. Perhaps VisionApp has had some updates but we haven't found any reason to switch applications again
    Incentivized
    Read full review
    Return on Investment
    Devolutions
    • A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
    • We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
    Read full review
    ScreenShots

    Remote Desktop Manager Screenshots

    Screenshot of the interface to manage remote connections.Screenshot of where entries can be customized.Screenshot of the interface for password analysis and policy enforcement.Screenshot of a user working with multiple connections at the same time.Screenshot of auditable activity, with customizable reports and logs.