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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DialedIn

    Score1.6 out of 10
    N/ADialedIn's (formerly ChaseData) cloud-based Call Center as a Service software provides provides seven automated dialing modes (including predictive, progressive, and TCPA compliant preview mode), skills-based ACD, and IVR, combined in one suite that integrates with third-party applications.

    $495

    per month for 5 users (minimum)

    FastCall

    Score8.3 out of 10
    N/AFastCall, headquartered in Hollywood, offers a sales dialer via a Salesforce native app supporting outbound and inbound calls and call logging.N/A
    Pricing
    DialedInFastCall
    Editions & Modules
    Enterprise Plus (200+ Users)
    $35
    per month per user
    Enterprise (100-199 Users)
    $49
    per month per user
    Professional (50-99 Users)
    $79
    per month per user
    Small Business (5-49 Users)
    $99
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    DialedInFastCall
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsDiscount available for annual commitment.—
    More Pricing Information
    Features
    DialedInFastCall
    Preview Dialer
    Comparison of Preview Dialer features of DialedIn and FastCall
    Feature
    DialedIn
    -
    Ratings
    FastCall
    8.0
    1 Ratings
    9% above category average
    Contact preview00 Ratings7.01 Ratings
    Dialer-CRM integration00 Ratings10.01 Ratings
    Call notes & tags00 Ratings6.01 Ratings
    Automatic call logging00 Ratings9.01 Ratings
    Core Dialer
    Comparison of Core Dialer features of DialedIn and FastCall
    Feature
    DialedIn
    -
    Ratings
    FastCall
    7.9
    1 Ratings
    3% above category average
    Outbound dialing00 Ratings9.01 Ratings
    Inbound routing00 Ratings9.01 Ratings
    Custom caller ID00 Ratings8.01 Ratings
    Click-to-call00 Ratings5.01 Ratings
    Recorded voicemail drop00 Ratings10.01 Ratings
    Dialer contact import00 Ratings7.01 Ratings
    Campaign & list management00 Ratings7.01 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of DialedIn and FastCall
    Feature
    DialedIn
    -
    Ratings
    FastCall
    6.3
    1 Ratings
    19% below category average
    Follow-up calls00 Ratings6.01 Ratings
    Dialer reporting & analytics00 Ratings6.01 Ratings
    Dialer compliance00 Ratings7.01 Ratings
    Best Alternatives
    DialedInFastCall
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    Dialpad Sell
    Score8.7 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Nooks
    Score9.2 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    Dialpad Sell
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DialedInFastCall
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    DialedInFastCall
    Likelihood to Recommend
    Dialedin
    I have used the system for predictive dialing, preview and manual dial. I have had from three to thirty reps using the software at a time. It has worked well for me in all applications.
    Incentivized
    Read full review
    Fastcall
    FastCall is great for TEAMS! It's also great when used in combination with SalesForce for a powerful CRM tool.
    Incentivized
    Read full review
    Pros
    Dialedin
    • Analytics / reporting
    • Intuitive campaign management
    • Data management
    Incentivized
    Read full review
    Fastcall
    • Pre-recorded voicemails.
    • Call logs.
    • User-friendly experience.
    Incentivized
    Read full review
    Cons
    Dialedin
    • Chase does regular updates to the agent and admin software to fix issues and improve functionality. Any shortcomings I have found are usually taken care of the next release.
    Incentivized
    Read full review
    Fastcall
    • Cannot press [enter] to call, you need to manually click on the call button
    • There are some features that require more clicks than I would expect, i.e. hanging up requires clicking on [spoke to] as well as [end call], which can be annoying.
    Incentivized
    Read full review
    Alternatives Considered
    Dialedin
    Previously used VICIdial open source. ChaseData Call Center Software has been leaps and bounds better and more easy to manage for a team with limited IT resources.
    Incentivized
    Read full review
    Fastcall
    I love FastCall, because it allows me to leave a pre-recorded voicemail, unlike Dialpad.
    Incentivized
    Read full review
    Return on Investment
    Dialedin
    • It increases our contact rate and provides real time control of data to maximize our sales efforts and production.
    • Chase provides a means to manage TCPA compliance and DNC lists that is as good or better than any other system I have ever used.
    Incentivized
    Read full review
    Fastcall
    • Saves time when calling and leaving many voicemails.
    Incentivized
    Read full review
    ScreenShots