DialogTech vs. Securly Filter

DialogTech is well suited for franchise business models for both the franchisor and franchisee. For the franchisor, we have great insight into all of the calls that are happening for all locations. We can see what channels are driving the most high-quality calls and where we are seeing areas of opportunity. We utilize this data to coach our franchisees and digital agencies on where to spend more digital dollars and where to pull back from.

Incentivized

As I stated earlier, if you have iPads in a 1 to 1 usage, [Securly Filter] is your best filter. Students cannot break it or mess with any settings on a device that has an MDM setup.

Incentivized

• It is reliable and never goes down.
• The reporting is simple to use and provides the right data.
• The customer service is great, they always answer the phone.

Incentivized

• Blocks objectionable content
• Customized profile management by OU.
• Logging

Incentivized

• Improving the reporting to include graphic displays/data visualization natively rather than exporting to Excel.
• Customize call length reporting and filtering. Options now are <1 minute, 1-5 minutes, etc. But < 2 minutes is a better option because it takes a minute just to get through prompts and listen to a voicemail greeting.

Incentivized

• Delegated management is sometimes difficult to get working, requiring undocumented changes.
• Pricing has gone up for Chrome devices.
• Syncing is a manual process.

Incentivized

The only reason we would not use IfByPhone again is if our resellers do not need another IVR Solution.

Love, Love, Love this product!!

Incentivized

They were typically easy to deal with, and solved our issues quickly, especially later in our use time. In the beginning, it was sometimes difficult to get a fast resolution because the nature of our problems resided in partnerships that they had with vendors for telecom routes.

Incentivized

I don't like giving a 10 since everyone always has room for improvement, and while Securly is doing an awesome job, there is still room for improvement across the board.

Incentivized

DialogTech has more pricing options. The onboarding process flows very smoothly and professionally. Their interface is very user-friendly and they offer continuous support via their communication channel and resources provided. The setup is very easy and fast to get going with. I am very content with their current solutions overall.

Incentivized

Securly Filter integration with Google Workspace for education makes it an ideal pairing for K-12 institutions. It has a friendlier portal and more intuitive UI, particularly when retrieving activity logs. The policy customization is also far easier and responsive. That being said, it does not provide a full-fledged firewall like Untangle NG (nor many of the other useful features from NG, such as simple-to-deploy VPN).

Incentivized

• Overall they offer a good service at a fair price
• Their reverse look-up fees are to high limiting the amount of call data collected

Incentivized

• Securly has reduced our workload managing filters.
• Securly makes it quick to respond to user audit requests.
• Securly is quick to set up.

Incentivized