Diamond Mind vs. TargetX, from Liaison

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Diamond Mind
Score 7.6 out of 10
N/A
Diamond Mind, a Community Brands company, offers a host of applications supporting institutions of higher learning with enrollment and registration (Diamond Mind CampusPay), tuition management (TuitionPay), and payment processing with available mobile card reader. The company also offers the Diamond Mind line of payment cards and Balance, a payment reconciliation tool.N/A
TargetX, from Liaison
Score 9.7 out of 10
N/A
TargetX, now from Liaison (acquired October, 2020) is a CRM for higher education institutions. It's built on the Salesforce.com development platform, tailored for student recruitment and retention. It also includes instant messaging (UChat) and the ability to build communities for particular classes/groups of students (Schools App).N/A
Pricing
Diamond MindTargetX, from Liaison
Editions & Modules
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Offerings
Pricing Offerings
Diamond MindTargetX, from Liaison
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Diamond MindTargetX, from Liaison
Top Pros
Top Cons
Best Alternatives
Diamond MindTargetX, from Liaison
Small Businesses

No answers on this topic

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Medium-sized Companies
Ellucian Banner
Ellucian Banner
Score 6.6 out of 10
Ellucian Banner
Ellucian Banner
Score 6.6 out of 10
Enterprises
BYJU'S
BYJU'S
Score 7.9 out of 10
BYJU'S
BYJU'S
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Diamond MindTargetX, from Liaison
Likelihood to Recommend
10.0
(1 ratings)
7.5
(3 ratings)
User Testimonials
Diamond MindTargetX, from Liaison
Likelihood to Recommend
Community Brands
Diamond Mind is made specifically for independent schools to use for a myriad of payment collecting situations. It is perfectly suited for our small independent school as we are able to easily roll this out for all parents. Because it is used campus-wide for many things, like adding money to a student account, paying for trips, and more, our parents and families are used to using this program to make payments to the school.
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Liaison
Most of the reason I'd recommend the solution is for their email capabilities. The email builder is par excellence, almost if not more competitive than capabilities provided by some actual Email Marketing solutions. Additionally, it runs on Salesforce, and thus allows for automated emails and campaigns with information integrated into them from SF records. It is truly remarkable and a very well-developed capability.
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Pros
Community Brands
  • Online Payments
  • Check transactions
  • Mobile Payments
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Liaison
  • Bulk Email
  • Analytics
  • Event Management
  • 3rd party product bundling & support
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Cons
Community Brands
  • Costly (but honestly the quality is worth it)
  • Can be difficult to set up for some parents that are not as tech-savvy
  • No signature capture options
  • No recurring billing
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Liaison
  • When sending large volumes of email the campaigns can be slow to send
  • The events functions are not as robust as some of the competition
  • Their telemarketing component has not been updated in a while and leaves a bit for current call centers.
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Alternatives Considered
Community Brands
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Liaison
Given that it's an older solution and addresses a lot more use cases, there's a lot more bulk and technical debt in the solution. This may make it overwhelming for first-time users and administrators. The email builder though is truly par excellence.
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Return on Investment
Community Brands
  • We can easily collect money without losing checks in office drawers (this has happened).
  • Everyone gets a receipt of payment.
  • Customer support is worth the cost of using the program.
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Liaison
  • Increases in enrollment!
  • More efficient funnel
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ScreenShots