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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SmartSense by Digi (with Jolt)

    Score9.7 out of 10
    Small Businesses (1-50 employees)
    SmartSense ONE is an operational management and condition monitoring platform formed through the merger of SmartSense and Jolt. The platform connects legacy Jolt operational and scheduling software with SmartSense's Internet of Things (IoT) monitoring, compliance, and analytics infrastructure. SmartSense ONE was established through the merger of Jolt and SmartSense. The vendor presents the combined product portfolio under the SmartSense ONE brand, with vendor documentation citing corporate…N/A

    TrackWise

    Score8.1 out of 10
    N/ASparta Systems headquartered in Hamilton offers TrackWise, a quality management system designed to allow the user to leverage existing investment to quickly implement a cost-effective quality management system. Also, TrackWise Digital helps users to track and manage internal, third-party, and regulatory audits.N/A
    Pricing
    SmartSense by Digi (with Jolt)TrackWise
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SmartSense by Digi (with Jolt)TrackWise
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SmartSense by Digi (with Jolt)TrackWise
    Considered Both Products
    Digi International
    No answer on this topic
    Sparta Systems
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    56 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    52 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    56 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    51 Answers
    No answers on this topic
    Best Alternatives
    SmartSense by Digi (with Jolt)TrackWise
    Small Businesses
    No answers on this topic
    SmartSense by Digi (with Jolt)
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    SmartSense by Digi (with Jolt)
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartSense by Digi (with Jolt)TrackWise
    Likelihood to Recommend
    9.7
    (63 ratings)
    9.0
    (4 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (21 ratings)
    9.0
    (3 ratings)
    Support Rating
    9.1
    (28 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartSense by Digi (with Jolt)TrackWise
    Likelihood to Recommend
    Digi International
    • There is no better way for Cleaning & Maintenance Lists. The follow-up is automatic, it is user-friendly for leaders, and easy to update as needs change.
    • I am excited for the new updates coming out that will help our new hire training!
    Read full review
    Sparta Systems
    We use Trackwise to record non-conformances that are reported by our clients and also the non-conformances that are found within the manufacturing floor during the manufacturing process. TrackWise is extremely easy to use and can be customized as per user needs. It is easy to create records and define child-parent relationships in the software. Users can pull customized reports and they can create dashboards as per the business demands to make sure they can track non-conformance resolution cycle time. We use TrackWise in integration with SAP which makes the system accessible to a wider user base. It is not only used to record the non-conformances, but also the part disposition details in cases where a part is supposed to be delivered from the client to us and in cases where the part is delivered to suppliers. We also use TrackWise to record the corrective actions and root cause for the reported issue. Trackwise is widely used to record Audits assessments in our organization. Trackwise is also used to report workmanship issues and to record the cycle time involved to resolve the issue and corrective actions taken to avoid the issue in the future.
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    Pros
    Digi International
    • Time management and tracking of daily employee productivity.
    • Allows for instructional data to be added to all our checklists, audits, etc to provide hands on training all the time!
    • Ease of use. It's a breeze to create new lists and use the lists already created
    • Mobility- my staff is on the go and being able to grab an iPad at the beginning of their shift and take it with them through the day completing tasks and allowing for more autonomy in our work force
    • Versatile. Can be use for simple list down to more complex guides and checklists with calculations and scoring.
    Incentivized
    Read full review
    Sparta Systems
    • Tracking System
    • Search Function
    Incentivized
    Read full review
    Cons
    Digi International
    • We would love to see a "favorites" icon that can be enabled for any label. We have dozens of labels specific to products/processes that are grouped within a multitude of categories. If one is not familiar with which category a label is stored, it requires the use of the search function in Jolt (which is definitely a nice feature and great time saver). However, we were able to create a category called "favorites" and duplicated our frequently used labels into this location for ease of access.
    Read full review
    Sparta Systems
    • No suggestion for improvements
    Read full review
    Likelihood to Renew
    Digi International
    Jolt is very user friendly and offers a lot of solutions to my companies needs. If it offered a Payroll piece and a Point of Sale piece it would make it a complete system that would solve 99% of my companies needs.
    Read full review
    Sparta Systems
    The user experience is great and I would recommend other's to use trackwise for it's customization flexibility
    Read full review
    Usability
    Digi International
    The system itself is very user friendly and every one of our team members is able to use it easily. The only difficulty that we have occasionally run into is a lack of connectivity between the Bluetooth printer and the iPAD. There are only two or three of us on staff that are well versed enough with the product to be able to fix it when there is this kind of issue.
    Read full review
    Sparta Systems
    Well TrackWise is having everything any organization wanted, as its name itself indicate Track so it will track everything you want, you can generated the adhoc summary for your change control, CAPA, deviation, OOL, OOS which will help you t be prepare to maintain a health quality management system. it will eliminate the dependency of person specific task for tracking and your system will become fully system driven.
    Incentivized
    Read full review
    Support Rating
    Digi International
    When I have had questions or needed technical support, I have received a very prompt response to my emails. The answers are concise and if there are instructions they are easy to follow and implement. All interactions I have had with the Jolt team have been a very positive experience.
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    Sparta Systems
    I did not interact with the support team.
    Incentivized
    Read full review
    Implementation Rating
    Digi International
    Jolt is user-friendly and was an easy implementation. Held a couple of training classes for our management on how to use the product.
    Read full review
    Sparta Systems
    No answers on this topic
    Alternatives Considered
    Digi International
    Jolt provides a full house of solutions. I would have to go with at least two of the other companies to capture all the solutions I was looking for. Jolt gave me all of it. I also want to be clear that other companies promised solutions that they hadn't built out yet. Jolt is upfront and honest about things they are working on, but they won't sell them to you as a means to get you in, only to disappoint you. I have a lot of respect for that.
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    Sparta Systems
    Trackwise is better than Arena. You need sign-offs before moving to the next step. While in Arena, you can complete the whole task and request sign off later. Not sure which is better for everyone, but I prefer to sign off before moving to the next step.
    Incentivized
    Read full review
    Return on Investment
    Digi International
    • Food safety processes have reduced significant amount of time managing.
    • Cleanliness- Saved some labor dollars here by implementing a more consistent process. Added some training videos on cleanliness to help give a clear message of the expectation.
    • Recipe Management- We have saved thousands on having the ability to upload live recipes and be global rather than having the paper copies of recipes laying around and possibly not being up to date.
    Read full review
    Sparta Systems
    • More visibility of Quality issues
    • User friendly software
    • Easy to do multiple things at one platform
    Read full review
    ScreenShots

    SmartSense by Digi (with Jolt) Screenshots

    Product screenshotProduct screenshotScreenshot of ListsScreenshot of LabelsScreenshot of SensorsScreenshot of Scheduling