Digital.ai TeamForge vs. Arena PLM and QMS vs. QEdge

CollabNet TeamForge is more well-suited for technically knowledgeable users such as developers, systems analysts, QA but not for non-technical users due to the technical data used throughout the tool. CollabNet TeamForge is appropriate for most applications development. In any industry especially suited for high demand software delivery environments.

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Arena PLM is well suited for part number, BOM and file management. Processing changes (ECNs, ACOs, DCO's, etc.) in Arena is very easy to do and provides great visibility on the status of submitted requests. The ability to communicate with Suppliers and grant them access to files in Arena is extremely helpful. Arena does not appear to be the best suited system for managing software

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QEdge all software are well suited for organisation where regulatory acceptation are more as compared to other non regulated industry. Its is best for organisation where work flow is scattered and need to convert in to organised work flow. It is less suited for organisation with smaller number of employee with limited budget.

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• Code security.
• Code migration.
• Agile tie-in.

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• It provides easy, 'login-anywhere' internet cloud-based access to fundamental PLM functions.
• It provides secure access control for employees & vendors (but you pay per person for access licenses).
• Data is effectively 'always backed up' in the internet-cloud.
• There is an option to attach thumbnail graphics representative of each item and create a Bill of Materials view that also displays the graphics to help provide item recognition for BOM readers.

• QEdge all software are compliant to pharmaceutical regulatory standard.
• It is customisation as per our requirements.
• There integration with each other reduce duplication of work.

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• I would like to see personalization for managing artifacts, that is, allowing the user to customize pages and save personalized settings and then save them as bookmarks.
• I would like an improved subversion browser such as a graphical user interface rather than a basic file explorer.
• I would like built in features for CollabNet TeamForge integrated with subversion so that i can associate my private code branches and code changes.

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• In my opinion, the Help Pages clearly do not realize that a picture is worth a 1,000 words; need illustrations and screenshots!
• I think the 'Save' button when editing Quality Processes needs to "float" on the active page, not lurking at the bottom.
• In my experience, the Arena PLM and QMS Training programs need to be revamped to include "real-world" examples and working through examples, not simply reading through a training manual.

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• Dashboard functionality need to implement for QMS tracking.
• Change control report generation is not customisation as per requirement.
• System assign same number for different QMS like CAPA.

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We have so much time and effort invested into Arena. The history of approvals, revisions, etc. are necessary for many of our customers. We also have entire device histories recorded. Having to re-create that on another platform would be a feat requiring years of effort. But mostly, Arena just works. It's transformed our business into a much more streamlined system, resulting in a massive cost and time savings.

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Arena has improved their UI over the years that I've used it to make it more user friendly. Additionally, there is a lot of redundancy within Arena (multiple ways to achieve the same end), which makes it easier to learn.

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The QEdge rating reflects both its strengths and shortcomings. Its compliance tools, automation features, and scalability shine, ensuring efficiency and consistency. Its service and support from vendor also appreciable. However, due to some scope of improvement in software which could easy our task during routine work. I have given 8 rating out of 10.

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Seems like when I need to access our workspace for an emergency situation, this is when maintenance is scheduled, just the luck of the draw, I guess, and I just wait until the maintenance is complete, and then can proceed

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We use a few other software or systems (Silicon expert) and it is seamless to us, pages load quickly and efficiently.

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They always answer the phone when we put a call in, any time. They have consistently sent out contractors when needed and were there every step of the way when we switched over from ClearCase to TeamForge years ago. The support is what you really pay for when you buy into TeamForge.

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Upon initial observation, Arena Solution appears to possess a rather intricate nature, yet this complexity was effectively navigated during the initial configuration phase with the invaluable assistance of an expert well-versed in Arena, a factor that greatly contributed to our comprehensive mastery and autonomous handling of Arena Solutions thereafter.

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The On line training was easy to understand and was very efficient for most of our users. We used the training tools to make sure we use all of the features to their fullest and correctly! After a few weeks mos of our users were very proficient with ARENA PLM and were able to work on their own and use mos of the sections and PLM capablilities.

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Pretty straightforward, from OOB

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CollabNet TeamForge is superior to Mercury mainly because it has a subversion change management tool integrated with the product. CollabNet TeamForge offers more complexity but with more flexibility for managing and tracking projects. I think
CollabNet TeamForge is more comprehensive than either Mercury and JIRA. They're all user friendly tools with short learning curves but CollabNet TeamForge is most efficient in my experience.
JIRA was recently adopted for particular applications and is currently being evaluated by various technology teams.

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Arena is much better than QAD in terms of BOMs and ECOs and Revision Control. We use Arena concurrently with SAP and they integrate very well together, which is nice. The integration team was really helpful in making sure that the SAP to Arena functionality runs smoothly, and when there are any issues, they are very responsive to help make changes to fix the problem that might be there.

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Arena is easy to customize and therefore easy to scale. Different user groups with access restrictions can be easily created and new training plans can be created to support different user bases. Suppliers can also easily be added or items can be shared with them

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• Unfortunately, I do not have access to ROI information.

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• Decreased the company's time to market for release of its second generation flagship product.
• Decreased the turn around on non-conformance reports (NCRs), supplier corrective action reports (SCARs), and corrective and preventative actions (CAPAs).
• Better organized the company's process maps, DHF, and other regulatory related information so that major audits are completed faster and with fewer findings.

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• Its increased productivity and expedite document approval process.
• Improved organisation alignment with regulatory authorities
• Document tracking and traceability become easier

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info