Digital River vs. FastSpring

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.

FastSpring will be well suited for a company that needs simple checkout solution. As a bonus, you'll get a nice checkout flow. If you're a company that doesn't have the time to concentrate and becomes an expert in data security, currency conversion, global tax management, or fraud detection – this will be a great fit. It's appropriate for anyone who doesn't want to waste time on managing support for their e-commerce business.

Incentivized

• Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
• The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
• Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.

• Integration with other licensing platforms.
• Multiple forms of electronic payment accepted.
• Easy, effective and nice UI for the final user.

Incentivized

• Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
• They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.

Incentivized

• FastSpring uses 2 separate GUIs for store owners. Some features work with one GUI implementation and not the other one.
• Some other providers do provide lower credit card processing fees, compared with FastSpring. But I have been very happy dealing with FastSpring overall in terms of support and overall usability - so I am happy to continue using FastSpring. If I was selling 10x or 100x my current sales volume, I might consider a change, but I have no plans to change at the present time.

Incentivized

N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.

We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River

I have been using FastSpring consistently for the past nine years, and I cannot now recall what other products I considered when I selected FastSpring. I am not currently aware of any other company that would handle my type of business any better than FastSpring.

Incentivized

• Definitely positive impact in local markets
• Positive impact in email marketing
• Some positive experience with tailoring it for our business objectives

Incentivized

• With the addition of this new "Risk Assement Fee", they have CREATED a problem for me in that I have to find a new e-Commerce platform. We had a good ROI with them for 7 years but that has changed now.

Incentivized