Digital River vs. Kansys Edge

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.

Metanga is easy for automating recurring billing and it has quite a nice trusted API platform but, one time payments require workarounds. Metanaga is well suited for customizing subscriptions and payments.

Incentivized

• Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
• The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
• Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.

• Easy functionality integration with other financial systems.
• We were able to integrate it with CRM programs and that helped in expediting the subscription services.
• Rich API features and proper documentation helped a lot.

Incentivized

• Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
• They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.

Incentivized

• Pricing model could be more competitive with similar services.
• If we wanted to use one time payment, it required lot of hassle and workaround.

Incentivized

N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.

We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River

It has a clean and simple interface. [There are] automatic notifications for failed transactions. The easy integration with Intacct, Netsuite, QuickBooks, SOFTRAX and other financial systems to extend functionality made us choose Metanga over Zuora.

Incentivized

• Definitely positive impact in local markets
• Positive impact in email marketing
• Some positive experience with tailoring it for our business objectives

Incentivized

• Applying discounts and batch pricing to services were easy and saved time.
• Self-service portals for customers to manage their own information and accounts helped build good client relations and interactions.

Incentivized