Digital Shadows vs. ManageEngine Patch Manager Plus vs. Recorded Future Intelligence Cloud

DS is fantastic for big and large-medium companies, it has many very featured functions and works very well. It's a little bit expensive for small and little-medium companies.

Incentivized

If you are managing a very large number of computers, I would say 1000+, the standard patching tools provided by Microsoft will fail to do their job properly. This is where you will benefit from ManageEngine PATCH MANAGER Plus, being agent-based it is fast, easy to manage, and reliable. If you require functionality more than just patching, like security auditing, you have to look elsewhere.

Incentivized

If you want a platform that is covering thousands of sources, and that includes deep, dark web, clear web forums, blogs, newspapers, social media networks, etc. Recorded Future is the most complete solution that I have seen. On the other hand, if you are looking for a really advanced platform with lot of human added value, research papers, advanced investigations, etc. Recorded Future might not be the ideal solution.

Incentivized

• We found company emails used for personal uses.
• We found internal documents in deep web.
• We found news and information about the company managers on social media not delivered by the company.

Incentivized

• 3rd-party application updates: since WSUS didn't allow us to do that, Patch Manager made updating software like Adobe and Chrome so easy.
• The ability to schedule patches after working hours is very nice.
• The dashboards that we can easily show to top management.

• Gives latest threat reports regarding an artifact (IP, domain or hash).
• Browser extension provides a real-time information about an artifact.
• Accurate in identifying malicious domains and IPs.

Incentivized

• I'd like to have still more features for searching on social media.
• I'd like to have a better interface for configuration.
• It's expensive for middle and small companies, I'd like to have a reduced-features version for them.

Incentivized

• If this tool can fetch serial numbers of the devices on which this is deployed
• This tool should collect all application installed at client machine which is not available as of now.
• Intergate more application which can be patch using this tool.

Incentivized

• E-Mail reports can show unrelated content, especially sometimes you'll see alerts popping up for articles which have been published years ago but for some reason were just recently discovered by RF.
• Yara rules from their insikt blog sometimes are not syntactically correct and need to be manually edited to actually work. There's some proper QA missing.
• Their global and 3rd party risk reports could be more tailored towards the industries of their client. There is entries for totally unrelated security incidents. Of course a global list aims to find incidents on a global view, but it doesn't add much value at that point.

Incentivized

Solved the problems of my customers and permitted to clearly demonstrate these problems to management.

Incentivized

It's very easy to use, also non-technical users can understand the information to use for search and results, initial configuration is less easy to configure but just a little.

Incentivized

The overall usability for the application is great precisely for the ease of use the application provides, if i would go in a different organisation, i would suggest implementing ManageEngine Patch Manager Plus or Endpoint Central due to its features, and productivity.

Incentivized

They are very available and competent, in addition, they used people with a good knowledge of the Italian language that helped very much, especially with the first customer.

Incentivized

The support team at Patch Manager Plus has been awesome. Very responsive and knowledgeable. There are times when there is confusion between different tickets but there is still good service.

Incentivized

I've had an issue with their browser-plugin which didn't want to authenticate correctly. RF's support could arrange for a session with me and identify and solve the issue. I was very pleased how serious they took my problems and also how knowledgeable they are.

If I have more general questions they quickly reply and most likely also have a solution at hand.

Incentivized

As I said: ease of use, scanningg of deep web and social media, results easy to understand and use.

Incentivized

The other product didn't have searches on Social Media.

Incentivized

We were talking to Action1 and Adaptiva about their solutions of patch management. The main factor of choosing ManageEngine was pricing, which was considerably lower compared to these tools. Also, for Action1, it didn't featured some important features (like Linux patching), and it looked like a solution that is getting started in the market, even being more expensive than Patch Manager Plus.

Incentivized

It is the most complete solution of these three, as the others are focused in specific areas and having really detailed analysis about threat actors, APT groups, etc. Recorded Future is not having this level of knowledge in really specific areas but doing a really good work covering thousands of sources and the most relevant forums.

Incentivized

• DS gave more visibility on the company cyber exposure.
• Results of DS searches helped to solve security holes in people's behaviour.
• Company management reached more awareness about company cyber exposure.

Incentivized

• ManageEngine Patch Manager Plus provides an excellent return on investment. We were able to get our systems fully patched, which we'd never been able to complete before. This provided excellent security to our organization.
• ManageEngine Patch Manager Plus saved us a lot of time as most of our patching was fully automated.
• ManageEngine took any issues we found and looked for solutions to further improve their product.

Incentivized

• Recorded Future crashes my web browser in cases I have to open a web page containing hundreds of IPs. A quick disable feature for a particular tab would be beneficial for someone like me.

Incentivized