Diligent One Platform vs. MetricStream Platform

Diligent Community is well suited for entities in the public sector who need to comply with the Brown Act. Diligent One Platform is not well suitable for those who are not tech savvy. Board members who are older and do not use the Diligent One Platform frequently, are not comfortable using some of the functionality - such as voting - so it still needs to be done on the back-end.

Incentivized

MetricStream is well suited for when you need to pull a report into Excel for further analysis. It is not good for when information needs to be entered as this is all done manually by analysts and managers. If we can implement a way to take parts of uploaded documents and have the system automatically enter the information in the designated fields in MetricStream, it would cut out lots of manual work for our department.

Incentivized

• Enhance business compliance by maintaining records and documents for all our processes and reports, which allows us to not worry about training new people in case resources are transferred.
• We integrated risk assessment tools and business continuity plans, which allowed proactive identification and mitigation of potential business risks.
• It helped to secure communication channels with confidential discussions and document sharing among team members and leadership.

Incentivized

• Easy to navigate.

Incentivized

• When multiple people have the same permissions in workflow, it can be confusing on who is the approver
• When a workflow is rejected by a second reviewer, it will automatically go back to the preparer - the item does not go back to the first reviewer

Incentivized

• Speed/efficiency.
• Missing functionality: Uploading documents (Excel sheets) into MetricStream and being able to pull information from that form into the program.
• Improve number of outages and time that it is out for.

Incentivized

The new platform seems to be much easier to use. The other had a lot of wasted space and it seems that has all been fixed. I like all of the new features and being so used to boarddocs, I was not sure about learning something new but I see that it will make my life easier.

Incentivized

HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.

Incentivized

We’re pretty satisfied with the implementation offering and the reading experiences provided. With our quarterly audits, this tool has made the task much more accessible. The outcome of version control of documents is easy to accomplish, and gathering all the records in one place makes it more accessible.

Incentivized

My experience in this regard has been limited unfortunately. Before Diligent our work was Excel based and in my previous company this type of activity was done through an in-house system which was custom built to suit the business. While Excel offer flexibility I would sum up our previous challenges with using an Excel based platform as follows: 1-Version control was a disaster to manage in a big company. There was not always a single version of the truth and broken formulas can derail the process and set us back significantly 2-Excel lacks the clear audit trails we wanted, specifically if we consider the key compliance areas of the business 3-Reporting to Exco took too long, relied on key individual skills in data analytics and reporting

Incentivized

Archer is more risk-management-friendly in that it has a better interface and more room to conduct risk-related tasks and pull reports.

Incentivized

• Main benefit has been the integration of compliance from different countries into one management tool
• We have been able to to double our coverage with the same amount of people
• we have been able to integrate all certification, legal compliance, Operational compliance and Risk auditing into one coherent strategy

Incentivized

• It keeps records of all of our vendors and the corresponding documents.
• Other departments can access information on vendors.

Incentivized