Diligent One Platform vs. Quality Compliance Systems vs. Rapid7 InsightVM

Diligent Community is well suited for entities in the public sector who need to comply with the Brown Act. Diligent One Platform is not well suitable for those who are not tech savvy. Board members who are older and do not use the Diligent One Platform frequently, are not comfortable using some of the functionality - such as voting - so it still needs to be done on the back-end.

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InsightVM is great for finding all devices on your network and where the misconfigurations exist. We all have to patch our systems and applications, but it can be difficult to keep track of which systems are up to date. This tool is very helpful in filling in this gap and helping you organize that information. It is easy to get a big picture view of how your organization is doing from a vulnerability perspective, and it is equally as easy to drill down and get specific details that you need. Prioritization is crucial when it comes to this space, because you can never address every vulnerability, so you need to make sure the highest priority items are being remediated. R7's tool excels in this area and highlights items you weren't even aware of.

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• Enhance business compliance by maintaining records and documents for all our processes and reports, which allows us to not worry about training new people in case resources are transferred.
• We integrated risk assessment tools and business continuity plans, which allowed proactive identification and mitigation of potential business risks.
• It helped to secure communication channels with confidential discussions and document sharing among team members and leadership.

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• Rapid7 InsightVM is good at agentless scanning.
• Rapid7 InsightVM integration with ServiceNow works very well.
• Rapid7 InsightVM scales very well with deploying scan engines. It can be used in large organizations.
• The user interface of Rapid7 InsightVM is very intuitive and user friendly. It is easy to use.

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Independently Invited by TrustRadius

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• Communicating new tools and improvement to current tools
• The product names are confusing, There are different names for similar things
• The visualization tools are not as good as tools dedicated for that it is not clear when to use one or another
• the licencing for compliance scripts is complicated especially in countries outside US

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• From my experience of using this tool, sometimes it gives more false positives. A few times I had performed the scan on the same IP address using QualysGuard and Nexpose, but after comparing the scan results I had found that QualysGuard had provided more accurate vulnerability information.

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I give it a 7. It has had a significant impact on the GRC department in terms of efficiency and effectiveness. At the start it took some time to tailor it to our unique business needs and to set up all our requirements. I would say the superpower of the tool is really here, in terms of time saving in report prep and manual testing. We have really used the control self assessment ability to have a strong impact on the business which helped to improve the internal control culture across the business. The dashboarding abilities had limitations for us and we created our own internal dashboards more suited to our operational needs. There is a steep learning curve for the admin roles who manage the system but I assume this will be the case for most of these types of systems. On the opposite side the end user usability is very good and easy to grasp.

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While I think it is a great tool and platform, I believe it (like all tools and solutions) is always evolving and the needs for clients are changing as the industry evolves and threats are upgraded. Cost is good, and support is helpful. Some things could be more granular and others could be easier to understand

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HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.

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I gave it a seven due to the functionality and general ease of use after the initial setup headaches, but compared to Qualys, Rapid7 Nexpose falls short on features and ease of use. Their support drags this rating down a point as well. I have gone weeks with no update on semi-critical issues and typically have to make call after call to get a semi-coherent response.

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We’re pretty satisfied with the implementation offering and the reading experiences provided. With our quarterly audits, this tool has made the task much more accessible. The outcome of version control of documents is easy to accomplish, and gathering all the records in one place makes it more accessible.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

I'm excited about diligent due to the fact that they provide many tools to support compliance through use of analytics and testing processes. We also use FloQast, for which I'm an advocate for, however I'm not sure they have expanded yet to support analytics and testing. I don't have any further experience with other products

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Rapid7 InsightVM is a more professional tool than Nessus because historically, it was based on metasploit which is a powerful pentesting and exploiting tool. InsightVM covers more attacking scenarios and vulnerabilities than competitors and still a leader in this domain.cloud capability is also not available forNesuus and some other products. Rapid7 InsightVM is a way better as a pentesting tool in my opinion

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• A lot of time and efficiency has been saved for my team as we continue to find different ways to automate tests, continuous monitoring projects, etc. We have been able to shift our focus on enhancement projects that previously had been on the back burner until we had switched to the Diligent One Platform.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• After spending 2 years configuring, tuning, troubleshooting, and ultimately having nothing but regrets, we migrated away from the tool and accepted the loss.
• Support had a variety of opinions, none of them consistent. No best practices. Lots of secret tricks known by support, none documented or shared until after problems are found.
• Consulting services are available to come out and do a health check of your deployment, for a fee.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info