Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True…
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Front
Score 8.9 out of 10
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Front is a communication hub that helps businesses keep the human touch in every interaction.
$19
per month per user
Pricing
Directly
Front
Editions & Modules
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Starter
$19
per month per user
Growth
$49
per month per user
Scale
$99
per month per user
Offerings
Pricing Offerings
Directly
Front
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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