DISA offers a range of background screening services and functionality, boasting 33 background check products, an online ordering system for access, customized product packages to suit the needs of various kinds of enterprises. These products include federal, state, and county-level checks, criminal and civil, education and previous employer verifications, DOT-specific checks, and related products (e.g. employment verification services).
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Gusto
Score 8.9 out of 10
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Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$49
per month
Pricing
DISA Global Solutions
Gusto
Editions & Modules
No answers on this topic
Simple: A streamlined set of automatic payroll features and benefits integrations
$49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
$180/month + $22/mo per person
per month
Offerings
Pricing Offerings
DISA Global Solutions
Gusto
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
Optional
No setup fee
Additional Details
DISA provides customized package solutions so pricing varies based on the number of screens per year and the products added to the package.
Gusto offers three pricing plans for payroll, benefits, and HR.
DISA Global Solutions has great customer service response times and their representatives are knowledgeable. We did have a special case where the candidate had a couple of names and the Social Security Administration was not able to confirm his Social Security Number. It took DISA Global Solutions a couple of attempts to get this completed, but the representative was communicative and knowledgeable.
Gusto is well-suited for small businesses looking for a one-stop platform for payroll, tax-related tasks, and onboarding. It has many automated features that make tasks related to running a business/running an S-Corp simpler. I have not tried any other similar platforms, so I am unsure how it compares, but the pricing Gusto offers feels reasonable compared to other providers.
The all reports screen, it would be useful to have them sorted by most recent at top automatically.
The Form SSA-89 instructions should be clear that it must be hand-signed and electronic signatures are not allowed.
The SSN Address Trace should be communicated more often to the company that it isn't being completed. Sometimes the pre-employment screening is pending for a couple of days when this is the only step missing because the candidate is not answering/responding. We need these candidates to start quickly and the few days the report is pending can affect us.
Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
Benefits setup is unintuitive for startups
While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
Limited dashboard customization for remote workflows
As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
DISA Global Solutions platform is user-friendly on the candidate and company sides. There can be improvement on the All Reports screen where the reports are listed by date with the most recent at top. Also, the pending pre-employment reports that are waiting on the signed Background Consent form and the Form SSA-89 take a few clicks to get to. There should be an easier way to see the pending pre-employment screens that are awaiting forms.
Wonderful overall usability – especially for the new business owner. The user interface is clean and intuitive, so it's easy to find what you're looking for. They also have great explanation pages ingrained into the process, so if you get stuck knowing what to do next, there's a link right there to walk you through the process!
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
DISA Global Solutions has the fastest turnaround time and customer service compared to Checkr and HireRight. DISA Global Solutions has customizable options in creating packages specific to certain roles and management levels. The users don't have any issues when filling out their portions of the pre-employment screenings with DISA Global Solutions. As a company representative, DISA Global Solutions is overall the easiest platform to use, customize and is responsive.
It's been a while since I used QuickBooks for payroll, but it doesn't even come close to it. Gusto is infinitely easier, allowing for employee time tracking, handling calculations and payments of payroll and payroll taxes, managing regulatory compliance in the background, and more. I had a lot of moments using QuickBooks Payroll where I thought, "Am I even doing this right?" — it felt like you had to have additional knowledge of HR regulations in your state to do everything correctly. Gusto has it ALL handled so you can focus your time on higher-impact tasks in your business.
DISA Global Solutions has had a positive return on investment on our business as it's mainly quick process. It takes an average of 4 days before we get the completed pre-employment report.
We do have a few cases were it takes longer than 4 days, but that is due to pre-employment drug screenings and the lab delays.
I am not involved enough to know well, but I would say that Gusto has saved me about 1-2 hours in my onboarding process with my new company compared to my past experiences trying to onboard with ADP. I have also finished the process and am not frustrated like usual.
