Webroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.
$30
per seat/per year
Pricing
DNSFilter
Webroot Antivirus
Editions & Modules
BASIC
$0.90
per month per user
PRO
$1.80
per month per user
ENTERPRISE
$2.70
per month per user
Webroot Business Endpoint Protection
$30
per seat/per year
Offerings
Pricing Offerings
DNSFilter
Webroot Antivirus
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Each tier has a monthly minimum price. Contact sales today for more details.
Add-On support is an additional 20% of plan cost.
I like how easy it is to manage the filtering software from the web portal. It's super straightforward to set up my networking equipment with clear instructions. I like that it automatically blocks threats without me having to do anything. It also lets me remotely manage both of our locations and networks from the same portal with the same policies. Very useful for saving time setting up content filtering.
Webroot SecureAnywhere is a good solution for those wanting to protect their endpoints from viruses and malware. It also works great for MSPS as you can manage all clients in a single portal. You have the option for DNS protection and web browser filtering as well. This would also work well in any small business.
Webroot checks all search result links and delivers warnings or approvals to users. This means Webroot is thorough and assists to keep users familiar with any potential problem sites.
Webroot is easily activated as a Chrome or browser extension to ensure ease of access.
Webroot monitors activity and will send updates to the IT department to keep them privy of any potential problems.
Improved scalability: As an organization's needs grow and evolve, the software should be able to scale up and handle an increasing number of users and devices.
More granular controls: The ability to set more detailed and specific policies, such as the ability to block certain types of content for specific groups of users, would give organizations more flexibility and control over their internet usage.
Advanced threat protection: Increasing the software's ability to detect and protect against advanced threats such as zero-day exploits and APTs would provide a more comprehensive security solution.
Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
There is nothing perfect in this world, but Webroot Antivirus + Internet Security Complete (SecureAnywhere) is easy to use in comparison to others. Also Webroot tech support is only a phone call away. There have been several times I ran into an issue, but tech support as there to help resolve the issue.
We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
When compared to Kerio Control we found Central Management of filtering to be much easier, it also allowed us to apply filtering to remote devices like laptops and had better logging. We found DNSFilter to be much easier to deploy then Webroot DNS Protection because Webroot required the Anti Virus to be installed before deployment was even possible, and reporting features were very lacking.
While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
We used to deploy Cisco Umbrella before switching to DNSFilter. I feel like you need an advanced degree to set up and manage Cisco Umbrella. Not the case with DNSFilter. You will save time and money by leveraging a very easy to use product.
It has had a mostly positive impact as we have not had any breaches.
The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
