DocLink is an integrated document management system from Altec headquartered in Laguna Hills, California.
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Arena PLM and QMS
Score8.5 out of 10
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Arena by PTC is a cloud-based PLM and QMS platform. Arena helps product companies that rely on distributed teams and global supply chains to develop products, ensure regulatory compliance, and respond to customer demands.
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Pricing
DocLink
Arena PLM and QMS
Editions & Modules
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Arena PLM Launch
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Arena PLM Enterprise
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Arena QMS
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Arena QMS Enterprise
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Offerings
Pricing Offerings
DocLink
Arena PLM and QMS
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Required
Additional Details
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Arena's cloud-based PLM and QMS solutions include role-based subscriptions to meet diverse team needs. Their fixed-fee QuickStart™ implementations supports rapid deployment.
It's a great tool that works well to automate processes and, once set up, reduce admin time on things like tracking the approval process. However, it can be challenging to initially set up because it requires an understanding of the process in the first place. We have a team of business analysts who work for us so one of them was assigned to understand our own internal processes and then set up the relevant workflows. I think without this we might have struggled. We also each use the expense receipt feature which is great. You can in a receipt and using OCR the expense forms are automatically populated. You do need to manually check it but this saves a lot of time in filling in forms. As we now have a workflow in place it is straightforward to submit your monthly expense report for approval straight afterward. The document tracking feature is good too - who has seen, worked on, or needs to see the document. It means we were able to stop using Slack.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Arena PLM is well suited for part number, BOM and file management. Processing changes (ECNs, ACOs, DCO's, etc.) in Arena is very easy to do and provides great visibility on the status of submitted requests. The ability to communicate with Suppliers and grant them access to files in Arena is extremely helpful. Arena does not appear to be the best suited system for managing software
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It provides easy, 'login-anywhere' internet cloud-based access to fundamental PLM functions.
It provides secure access control for employees & vendors (but you pay per person for access licenses).
Data is effectively 'always backed up' in the internet-cloud.
There is an option to attach thumbnail graphics representative of each item and create a Bill of Materials view that also displays the graphics to help provide item recognition for BOM readers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In my opinion, the Help Pages clearly do not realize that a picture is worth a 1,000 words; need illustrations and screenshots!
I think the 'Save' button when editing Quality Processes needs to "float" on the active page, not lurking at the bottom.
In my experience, the Arena PLM and QMS Training programs need to be revamped to include "real-world" examples and working through examples, not simply reading through a training manual.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We have so much time and effort invested into Arena. The history of approvals, revisions, etc. are necessary for many of our customers. We also have entire device histories recorded. Having to re-create that on another platform would be a feat requiring years of effort. But mostly, Arena just works. It's transformed our business into a much more streamlined system, resulting in a massive cost and time savings.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
DocLink is VERY user-friendly! The daily functions are easily taught to non-financial individuals. It's easy to understand and easy to manipulate with a simple, functional layout. The Administrative module is not too complicated, but it would be more effective if there was a more thorough "help" section or an online forum for users. All of my knowledge is self-taught, trial and error, but it would be helpful for a new user to have an online resource to address questions or issues.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Arena has improved their UI over the years that I've used it to make it more user friendly. Additionally, there is a lot of redundancy within Arena (multiple ways to achieve the same end), which makes it easier to learn.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Seems like when I need to access our workspace for an emergency situation, this is when maintenance is scheduled, just the luck of the draw, I guess, and I just wait until the maintenance is complete, and then can proceed
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
DocLink is quite reliable and effective. Scanned documents are easy to read with very slight loss of integrity. Pages load quickly with occasional lag loading very large files. We use DocLink with MS Dynamics SL, and the two systems perform well together without much interruption or ambiguity in the process. One issue we have is in relation to the number of licenses and issues we have when a session will not close upon exit, thus suspending an available license rendering it unusable. Although very infrequent, IT has had to manually "end" a session to clear the license.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Upon initial observation, Arena Solution appears to possess a rather intricate nature, yet this complexity was effectively navigated during the initial configuration phase with the invaluable assistance of an expert well-versed in Arena, a factor that greatly contributed to our comprehensive mastery and autonomous handling of Arena Solutions thereafter.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The On line training was easy to understand and was very efficient for most of our users. We used the training tools to make sure we use all of the features to their fullest and correctly! After a few weeks mos of our users were very proficient with ARENA PLM and were able to work on their own and use mos of the sections and PLM capablilities.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Document sender u can only send one at a time, doclink sends mass emails all at once and can archive all your documents, making it a complete solution.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Arena is much better than QAD in terms of BOMs and ECOs and Revision Control. We use Arena concurrently with SAP and they integrate very well together, which is nice. The integration team was really helpful in making sure that the SAP to Arena functionality runs smoothly, and when there are any issues, they are very responsive to help make changes to fix the problem that might be there.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Arena is easy to customize and therefore easy to scale. Different user groups with access restrictions can be easily created and new training plans can be created to support different user bases. Suppliers can also easily be added or items can be shared with them
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Now set up it has significantly reduced admin time for everyone. I would say on average 1-2 hours per month per staff member spent on expense forms and submissions.
Cancelled paid version of slack as no longer needed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Decreased the company's time to market for release of its second generation flagship product.
Decreased the turn around on non-conformance reports (NCRs), supplier corrective action reports (SCARs), and corrective and preventative actions (CAPAs).
Better organized the company's process maps, DHF, and other regulatory related information so that major audits are completed faster and with fewer findings.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
