Document360 vs. SwaggerHub

DOC360 is more than just a resource.Doc360 is an indispensable tool for any team seeking something distinctive, visually appealing, and highly efficient. Having tried various Knowledge bases in the past, DOC360 stands out for its exceptional ease of use, functionality and aesthetic appeal earning praise both from me and my team

ReadyAPI and SwaggerHub are a match made in heaven. Being able to so easily import the API directly into ReadyAPI and then being able to generate a test suite from the API is my favorite part of these softwares. We have rather large services so building out the API can take some time

Incentivized

• The support team at DOC360 is truly outstanding.
• What sets them apart is their exceptional availability and transparency
• Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience

• Treating the design as documentation ensures that we have consistent and well defined APIs
• API consumers can export the swagger definition or code stubs to use within their development environment
• We can iterate through multiple versions of a definition privately before making a version publicly available

Incentivized

• Adding support to include large videos and images online.
• Integration with Salesforce.
• Auto correct spellings and word suggestion.

Incentivized

• The user interface could be more improved to sustain with other similar tools in the market.
• Beneficial if we have better integration with third party softwares.
• Nice to have ability to download the documentation in usable formats.

Incentivized

Document360 is an exceptional knowledge base software that streamlines our documentation processes, empowers collaboration, and enhances our efficiency in training our consultant

Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again helped our decision to purchase this tool.

The only other product we looked at was Postman. But we liked the SwaggerHub UI & the integrations it has with the AWS API gateway. Though Postman has some other great features like the ability to write test cases & execute them, SwaggerUI was more convenient to document & share them.

Incentivized

• It boasts expectional customer support with a highly responsive team.
• Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs
• The user interface is straightforward and intuitive
• $20,000 annual savings in creating SOP documents.
• $30,000 annual savings+ for customer -facing how to documents
• 10 x improvements of speed of documents getting to our customers

• Faster API development lifecycle.
• Reduced discussion time when building a new vital API endpoint.
• Complete documentation which makes the new team member onboarding process easier.

Incentivized