Document360 vs. Tettra

Document360

9 Reviews and Ratings

Tettra

11 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Document360	Score 9.6 out of 10	Mid-Size Companies (51-1,000 employees)	Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.	$99 per month
Tettra	Score 7.2 out of 10	Small Businesses (1-50 employees)	Tettra helps teams that use Slack organize and share important knowledge in one central, searchable, manageable place.	N/A

Pricing

Document360

Tettra

Editions & Modules

Startup Plan: $99
per year per installation
Business Plan: $249
per year per installation
Enterprise: $499
per year per installation

No answers on this topic

Offerings

Pricing Offerings
Document360	Tettra
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

Active users are people who sign up for Tettra with their Slack account

More Pricing Information

Community Pulse
	Document360	Tettra
Top Pros	Pro Knowledge base Pro Self service Pro Backup and restore	Pro Set up Pro Free version Pro Integration options
Top Cons	Minus Mobile app Minus Lack of integration Minus Bit tricky	Minus Google docs Minus Live collaboration Minus Full feature

Best Alternatives
	Document360	Tettra
Small Businesses	Notion Score 8.8 out of 10	Notion Score 8.8 out of 10
Medium-sized Companies	Tridion Score 9.0 out of 10	Tridion Score 9.0 out of 10
Enterprises	Tridion Score 9.0 out of 10	Tridion Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Document360	Tettra
Likelihood to Recommend	9.9 (7 ratings)	8.0 (3 ratings)
Support Rating	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	Document360	Tettra
Likelihood to Recommend	Kovai.co DOC360 is more than just a resource.Doc360 is an indispensable tool for any team seeking something distinctive, visually appealing, and highly efficient. Having tried various Knowledge bases in the past, DOC360 stands out for its exceptional ease of use, functionality and aesthetic appeal earning praise both from me and my team Verified User Anonymous Read full review	Tettra, Inc. Tettra is excellent for a small team wiki. It is easy to set-up and use, and for many teams the free version is enough. New features are added regularly. One of the features I would like to see is 2FA for email accounts or even SAML integration. Incentivized Verified User Anonymous Read full review
Pros	Kovai.co The support team at DOC360 is truly outstanding. What sets them apart is their exceptional availability and transparency Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience Verified User Anonymous Read full review	Tettra, Inc. Easily access revision history Suggest pages to create Find information Incentivized Verified User Anonymous Read full review
Cons	Kovai.co Adding support to include large videos and images online. Integration with Salesforce. Auto correct spellings and word suggestion. Incentivized Jenil Desai Staff Software Engineer Read full review	Tettra, Inc. More integrations More options for presentation More customization options Incentivized Verified User Anonymous Read full review
Support Rating	Kovai.co No answers on this topic	Tettra, Inc. I base the rating on the online availability of the help system. The product is quite intuitive but the questions I did have were answered on the online help. That is always better than having to contact support as then you have to wait longer than just a search on the website. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Kovai.co Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again helped our decision to purchase this tool. Rohit Pradeep Duty Manager Read full review	Tettra, Inc. Tettra provides an easy interface, but feels limited in its feauture set. When I need to incorporate more granular permissions or live collaboration I use Google Drive. Incentivized Verified User Anonymous Read full review
Return on Investment	Kovai.co It boasts expectional customer support with a highly responsive team. Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs The user interface is straightforward and intuitive $20,000 annual savings in creating SOP documents. $30,000 annual savings+ for customer -facing how to documents 10 x improvements of speed of documents getting to our customers Verified User Anonymous Read full review	Tettra, Inc. Easier to find information Meets you on the platforms you already use - ie Slack and Google. Incentivized Verified User Anonymous Read full review
ScreenShots	Document360 Screenshots