Document360 vs. XWiki

Document360

XWiki

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Document360	Score 9.1 out of 10	Mid-Size Companies (51-1,000 employees)	Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.	N/A
XWiki	Score 8.2 out of 10	Mid-Size Companies (51-1,000 employees)	XWiki is an open-source collaborative platform designed to enhance business collaboration and streamline knowledge management for companies of all sizes. As a an alternative to proprietary knowledge bases, XWiki offers a structured second-generation wiki with over 900 pre-made extensions, enabling businesses to add features and customize their XWiki instance to meet specific needs. Key features and benefits: Structured wiki concept: XWiki organizes knowledge…	$300 per year 10 users

Pricing

Document360

XWiki

Editions & Modules

No answers on this topic

Starter: €300
per year for up to 10 users
On-Premise: Custom Pricing
(Pro Plans available for On-Premise deployment)
Basic: starting at €1443
per year for up to 25 users
Business: starting at €10890
per year for up to 250 users
Enterprise: starting at €33000
per year for up to 500 users

Offerings

Pricing Offerings
Document360	XWiki
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
Yes	Yes

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

Discount available for multi-year pricing and higher user volumes. Up to a 50% discount available for NGOs and institutions of higher learning.

More Pricing Information

Community Pulse
	Document360	XWiki

Best Alternatives
	Document360	XWiki
Small Businesses	Front Score 9.2 out of 10	Front Score 9.2 out of 10
Medium-sized Companies	RWS Tridion Sites Score 9.0 out of 10	RWS Tridion Sites Score 9.0 out of 10
Enterprises	RWS Tridion Sites Score 9.0 out of 10	RWS Tridion Sites Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Document360	XWiki
Likelihood to Recommend	10.0 (8 ratings)	10.0 (1 ratings)
Usability	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	Document360	XWiki
Likelihood to Recommend	Kovai.co DOC360 is more than just a resource.Doc360 is an indispensable tool for any team seeking something distinctive, visually appealing, and highly efficient. Having tried various Knowledge bases in the past, DOC360 stands out for its exceptional ease of use, functionality and aesthetic appeal earning praise both from me and my team Verified User Anonymous Read full review	XWiki SAS XWiki is very well suited for a very wide range of web collaboration and web development. Stéphane Laurière CTO Read full review
Pros	Kovai.co The support team at DOC360 is truly outstanding. What sets them apart is their exceptional availability and transparency Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience Verified User Anonymous Read full review	XWiki SAS XWiki makes it easy to manage semi-structured information, which is at the heart of every knowledge nexus of organizations. It makes it easy to manage in a single system both structured data (such as memberships, projects), and unstructured data. XWiki offers a very rich API for creating enterprise applications quickly that are easy to maintain and evolve collaboratively. XWiki templating and skinning system is extremely flexible and powerful. Stéphane Laurière CTO Read full review
Cons	Kovai.co Adding support to include large videos and images online. Integration with Salesforce. Auto correct spellings and word suggestion. Incentivized Jenil Desai Staff Software Engineer Read full review	XWiki SAS While the basic pieces are available for turning XWiki into an advanced semantic system, some features could be made available more prominently to the user for easing the use of faceted and typed links, paving the way for a new era of collaborative knowledge sharing. Stéphane Laurière CTO Read full review
Usability	Kovai.co Document360 is an exceptional knowledge base software that streamlines our documentation processes, empowers collaboration, and enhances our efficiency in training our consultant Verified User Anonymous Read full review	XWiki SAS No answers on this topic
Alternatives Considered	Kovai.co Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again helped our decision to purchase this tool. Rohit Pradeep Duty Manager Read full review	XWiki SAS XWiki key differentiators in my opinion: Fast app development framework with very rich API Open-source strategy, opening the way to collaborative innovation Stéphane Laurière CTO Read full review
Return on Investment	Kovai.co It boasts expectional customer support with a highly responsive team. Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs The user interface is straightforward and intuitive $20,000 annual savings in creating SOP documents. $30,000 annual savings+ for customer -facing how to documents 10 x improvements of speed of documents getting to our customers Verified User Anonymous Read full review	XWiki SAS XWiki has a positive impact on the OW2 communication and collaborations strategies. It saves time when developing applications. Stéphane Laurière CTO Read full review
ScreenShots	Document360 Screenshots	XWiki Screenshots