TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuWare

    Score7.7 out of 10
    N/ADocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

    $300

    per month

    FirmRoom

    Score10 out of 10
    N/AFirmRoom is a cloud-based virtual data room. The solution helps organizations to manage due diligence, and other information-dense processes, through secure document management and file sharing. Features such as drag and drop, bulk upload, & smart search enable seamless collaboration. Additional key features include data tracking, data analytics, audit trails, customized notifications, individual and bulk invitations, bulk file upload, and a user activity tracker. The vendor states FirmRoom…

    $400

    Pricing
    DocuWareFirmRoom
    Editions & Modules
    Base
    $300
    per month
    Enterprise
    1,500
    per month
    Pro
    Contact sales team
    Large Enterpriser
    Contact sales team
    Standard
    $400/month
    Business
    $1500/month
    Enterprise
    $3000/month
    Offerings
    Pricing Offerings
    DocuWareFirmRoom
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    DocuWareFirmRoom
    Small Businesses
    M‑Files
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuWareFirmRoom
    Likelihood to Recommend
    9.0
    (6 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuWareFirmRoom
    Likelihood to Recommend
    DocuWare
    We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
    Incentivized
    Read full review
    DealRoom
    This is a great data room for a simple transaction. It does not offer all of the bells and whistles like some data rooms--but the price point is a fraction of what those data rooms cost. And I think this is a great solution for an M&A project. I'm not sure it would be as good for tracking what users viewed a document or how long--although in all honesty, I didn't see such features. These days, most clients want to try and use Dropbox or Google Docs and I feel that firm room is a far superior solution to those often-used choices and the price point is not very painful and does not decrease the attractiveness of the offering.
    Read full review
    Pros
    DocuWare
    • OCR is very good
    • Support
    • Ease of use
    Incentivized
    Read full review
    DealRoom
    • Securely Store Documents
    • Customizable Permissions
    • Organize Files
    Read full review
    Cons
    DocuWare
    • No active directory integration, this doubles up user management.
    • No Outlook integration. Would be nice to be able to interact with Docuware from email.
    • No mobile application. We have many remote users that would benefit from this.
    Incentivized
    Read full review
    DealRoom
    • There is some latency in loading larger documents. So sometimes it wasn't quite as quick as I would have liked.
    Read full review
    Likelihood to Renew
    DocuWare
    Docuware has become a vital part of our organization.
    Incentivized
    Read full review
    DealRoom
    No answers on this topic
    Usability
    DocuWare
    Fairly intuitive for average users.
    Incentivized
    Read full review
    DealRoom
    No answers on this topic
    Support Rating
    DocuWare
    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
    Incentivized
    Read full review
    DealRoom
    No answers on this topic
    Alternatives Considered
    DocuWare
    Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
    Incentivized
    Read full review
    DealRoom
    In expensive cost and simple design. There was basically no onboarding needed and you can sign up for yourself online. Security standards are similar to other M&A data rooms, but pricing is much less expensive. Never have to worry about permissions when adding new users to the virtual data room.
    Read full review
    Return on Investment
    DocuWare
    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
    Incentivized
    Read full review
    DealRoom
    • Much less expensive than per page data rooms
    • Can view documents quicker with the in-platform viewer
    • Almost no training required which saves me time when inviting new users
    Read full review
    ScreenShots

    FirmRoom Screenshots

    Screenshot of Home pageScreenshot of Management FunctionsScreenshot of Documents TabScreenshot of Data SecurityScreenshot of Data processingScreenshot of Analytics