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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuWare

    Score7.7 out of 10
    N/ADocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

    $300

    per month

    IBM App Connect

    Score9 out of 10
    N/AIBM’s App Connect is a cloud-based data integration platform with data mapping and transformation capabilities within connectors between high-volume systems. App Connect also offers near-real time data synchronization and an API builder that is adaptable to the user’s coding skill level.N/A
    Pricing
    DocuWareIBM App Connect
    Editions & Modules
    Base
    $300
    per month
    Enterprise
    1,500
    per month
    Pro
    Contact sales team
    Large Enterpriser
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuWareIBM App Connect
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    DocuWareIBM App Connect
    Cloud Data Integration
    Comparison of Cloud Data Integration features of DocuWare and IBM App Connect
    Feature
    DocuWare
    -
    Ratings
    IBM App Connect
    8.3
    9 Ratings
    3% above category average
    Pre-built connectors00 Ratings8.99 Ratings
    Connector modification00 Ratings6.98 Ratings
    Support for real-time and batch integration00 Ratings8.99 Ratings
    Data quality services00 Ratings8.99 Ratings
    Data security features00 Ratings8.49 Ratings
    Monitoring console00 Ratings7.89 Ratings
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    User Ratings
    DocuWareIBM App Connect
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.9
    (10 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    7.0
    (1 ratings)
    8.9
    (3 ratings)
    Support Rating
    9.0
    (2 ratings)
    8.0
    (2 ratings)
    User Testimonials
    DocuWareIBM App Connect
    Likelihood to Recommend
    DocuWare
    We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
    Incentivized
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    IBM
    IBM App Connect Enterprise is well-suited for high-volume enterprise systems that demand robust scalability and high reliability. It excels at hybrid connectivity by easily integrating various on-premises systems using its extensive catalog of connectors. It is also ideal for workflows that require a balance between efficient low-code and the incorporation of complex, custom Java logic. On the other hand, the platform is less appropriate in scenarios requiring high development autonomy, as installation and configuration at the server level is excessively complex, creating a strong dependency on other infrastructure teams. It is also not ideal if detailed traceability and monitoring of workflows must be seamlessly managed within the tool itself, as this is difficult to manage directly in ACE. IBM App Connect Enterprise está bien adaptado para sistemas empresariales de alto volumen que exigen una escalabilidad robusta y alta confiabilidad. Sobresale en la conectividad híbrida al integrar fácilmente diversos sistemas locales (on-premises) utilizando su amplio catálogo de conectores. Además, es ideal para flujos que requieren un equilibrio entre el low-code eficiente y la incorporación de lógica Java compleja y personalizada. Por otro lado, la plataforma es menos apropiada en escenarios donde se requiere una alta autonomía de desarrollo, debido a que la instalación y configuración a nivel de servidor es excesivamente compleja , lo cual crea una fuerte dependencia de otros equipos de infraestructura. Tampoco es ideal si la trazabilidad detallada y el monitoreo de los flujos deben gestionarse sin problemas dentro de la propia herramienta, ya que esto resulta difícil de manejar directamente en ACE. Parts of this review were originally written in Spanish and have been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
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    Pros
    DocuWare
    • OCR is very good
    • Support
    • Ease of use
    Incentivized
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    IBM
    • Just the ability to display and consume data through a single dashboard makes this a great application for our business purposes.
    • With the ability to consume their exposed API, data validation and manipulation becomes a breeze.
    Incentivized
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    Cons
    DocuWare
    • No active directory integration, this doubles up user management.
    • No Outlook integration. Would be nice to be able to interact with Docuware from email.
    • No mobile application. We have many remote users that would benefit from this.
    Incentivized
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    IBM
    • modernization made easy, when a modernized project is created by importing a java code.
    • more pre-built connectors
    • watsonx code assistance for ESQL capability.
    Read full review
    Likelihood to Renew
    DocuWare
    Docuware has become a vital part of our organization.
    Incentivized
    Read full review
    IBM
    It is the best on-premise application to cloud integration in the market. I guess IBM is planning to integrate IBM App Connect with the IBM API Connect solution.
    Incentivized
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    Usability
    DocuWare
    Fairly intuitive for average users.
    Incentivized
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    IBM
    You can do some really powerful things with this system. The overall design is an attempt to make configurable some of the routine tasks/common functionality, but allow for development/customization of the core of the application.
    Incentivized
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    Support Rating
    DocuWare
    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
    Incentivized
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    IBM
    Usually, the IBM Ops team provides a resolution or a response for 80% of defects raised in my project. There is one which has been open on their end for more than 3 months. With literally no response even after multiple follow-ups.
    Incentivized
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    Alternatives Considered
    DocuWare
    Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
    Incentivized
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    IBM
    IBM App Connect started as MQSeries Integrator (MQSI) more than 20 years ago. In the IT environment, this is like an eternity. And this allowed a lot of customer experience and needs to be embedded in the product. Without it becoming a legacy application. The changes done in the latest version are preparing it for a Cloud/containers world without losing the previously learned knowledge.
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    Return on Investment
    DocuWare
    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
    Incentivized
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    IBM
    • We never implemented Cast Iron in production. When compared to five competing products in the iPaaS space it didn't make it past the first few test scenarios we threw at it.
    Incentivized
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