TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuWare

    Score7.7 out of 10
    N/ADocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

    $300

    per month

    Joyfill

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    A mobile inspection forms app for the workforce. Teams can use Joyfill to mobilize forms, eliminate manual paper forms & collect data from anywhere, on any device. Joyfill is presented by the vendor as a user-friendly inspection app, and boasts users among 1000+ companies and contractors worldwide. Joyfill's mission is to create an efficient and more enjoyable experience to filling out work forms…

    $40

    per month per user

    Pricing
    DocuWareJoyfill
    Editions & Modules
    Base
    $300
    per month
    Enterprise
    1,500
    per month
    Pro
    Contact sales team
    Large Enterpriser
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuWareJoyfill
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    DocuWareJoyfill
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    M‑Files
    Score8.9 out of 10
    No answers on this topic
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    Esker
    Score7.4 out of 10
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    Tungsten Capture
    Score9.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuWareJoyfill
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.3
    (3 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuWareJoyfill
    Likelihood to Recommend
    DocuWare
    We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
    Incentivized
    Read full review
    Joyfill
    Previously for any inspection we use any ordinary forms using pan and paper so with this method we doesn't get the report of the user and our inspection but with the help of Joyfill we are getting proper reports.
    Incentivized
    Read full review
    Pros
    DocuWare
    • OCR is very good
    • Support
    • Ease of use
    Incentivized
    Read full review
    Joyfill
    • Creating Customized Form.
    • Data collection or storage via phone.
    • Access the report from anywhere.
    Incentivized
    Read full review
    Cons
    DocuWare
    • No active directory integration, this doubles up user management.
    • No Outlook integration. Would be nice to be able to interact with Docuware from email.
    • No mobile application. We have many remote users that would benefit from this.
    Incentivized
    Read full review
    Joyfill
    • Glitchy here and there with updates.
    • Cannot annotate on photos.
    • Sometimes syncing conflicts.
    Read full review
    Likelihood to Renew
    DocuWare
    Docuware has become a vital part of our organization.
    Incentivized
    Read full review
    Joyfill
    No answers on this topic
    Usability
    DocuWare
    Fairly intuitive for average users.
    Incentivized
    Read full review
    Joyfill
    No answers on this topic
    Support Rating
    DocuWare
    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
    Incentivized
    Read full review
    Joyfill
    No answers on this topic
    Alternatives Considered
    DocuWare
    Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
    Incentivized
    Read full review
    Joyfill
    No answers on this topic
    Return on Investment
    DocuWare
    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
    Incentivized
    Read full review
    Joyfill
    • We are now getting reports of the surveys and inspection which we doesn't get earlier by manual forms.
    • We are also now collection or taking signatures from any users in any document online without using any third party application or tool
    Incentivized
    Read full review
    ScreenShots

    Joyfill Screenshots

    Screenshot of All your inspection forms at your fingertipsScreenshot of Flag deficiencies & add photos directly to formsScreenshot of Save and store all your data in the cloudScreenshot of Fill out forms and collect data while offlineScreenshot of Collect eSignatures from your mobile or tablet device