DocuWare vs. Joyfill

We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.

Incentivized

Previously for any inspection we use any ordinary forms using pan and paper so with this method we doesn't get the report of the user and our inspection but with the help of Joyfill we are getting proper reports.

Incentivized

• OCR is very good
• Support
• Ease of use

Incentivized

• Creating Customized Form.
• Data collection or storage via phone.
• Access the report from anywhere.

Incentivized

• No active directory integration, this doubles up user management.
• No Outlook integration. Would be nice to be able to interact with Docuware from email.
• No mobile application. We have many remote users that would benefit from this.

Incentivized

• Glitchy here and there with updates.
• Cannot annotate on photos.
• Sometimes syncing conflicts.

Docuware has become a vital part of our organization.

Incentivized

Fairly intuitive for average users.

Incentivized

We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.

Incentivized

Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.

Incentivized

• Allowed us to do multiple hours less data entry per client/per week.
• ROI very quickly.
• Package is customizable so you can scale as needed.

Incentivized

• We are now getting reports of the surveys and inspection which we doesn't get earlier by manual forms.
• We are also now collection or taking signatures from any users in any document online without using any third party application or tool

Incentivized