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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuWare

    Score7.7 out of 10
    N/ADocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

    $300

    per month

    MadCap Xyleme

    Score6 out of 10
    N/AXyleme is a robust Component and Learning Content Management Solution dedicated to providing users with an easy and safe way to create and disseminate learning materials and other business-related content. It comes equipped with several features that focus on creating a central, single source of truth for an organization’s content.N/A
    Pricing
    DocuWareMadCap Xyleme
    Editions & Modules
    Base
    $300
    per month
    Enterprise
    1,500
    per month
    Pro
    Contact sales team
    Large Enterpriser
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuWareMadCap Xyleme
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    DocuWareMadCap Xyleme
    Small Businesses
    M‑Files
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuWareMadCap Xyleme
    Likelihood to Recommend
    9.0
    (6 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuWareMadCap Xyleme
    Likelihood to Recommend
    DocuWare
    We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
    Incentivized
    Read full review
    MadCap Software
    Well-suited:
    1. Building and keeping up to date modular content (blocks).
    2. Maintaining and updating large content library where meaning team members might be working on the same content but using the content in different context (e.g. learning and internal comms).
    3. Creating learning content by new/recently onboarded team members.
    4. Create simple learning courses with some level of interactively, medium interactivity (tabs, image maps, slider reveal images), create different types of knowledge checks/assessments from multiple choice to drag and drop activities); embed videos and other HTML elements .
    5. Integrate with LMS, apply SCORM rules etc
    6. Better to use in combination with other media creation tools like Vyond, Storyline. Some things can get tricky (compatibility).
    Less appropriate: 1. If you need to build highly interactive learning experience 2. When you don't have a team member you can dedicate specifically to customize templates in Xyleme for your organizational needs (looks, functionality etc.) or and to train team members on this software. You'd need someone on your team to collaborate with Xyleme closely to customize functions for your organization's needs. 3. When #2 and you want a modern/in trend looking output and not willing to compromise on what it looks and feels.
    Incentivized
    Read full review
    Pros
    DocuWare
    • OCR is very good
    • Support
    • Ease of use
    Incentivized
    Read full review
    MadCap Software
    • content reuse (linked content modules). Update content block in one place and it updates in all the other places where this block is used (linked)
    • easy to train on and onboard new team members
    • flexibility of output templates
    • web-based tool - easy to develop directly from browser
    Incentivized
    Read full review
    Cons
    DocuWare
    • No active directory integration, this doubles up user management.
    • No Outlook integration. Would be nice to be able to interact with Docuware from email.
    • No mobile application. We have many remote users that would benefit from this.
    Incentivized
    Read full review
    MadCap Software
    • several features advertised as device agnostic or mobile friendly do not work properly on mobile
    • finicky in many ways, sometimes you need to tinker with details for to long to make things work properly
    • many UI solutions/elements that are not intuitive at all (even using the tool almost every day you need to make effort to remember how things are done)
    Incentivized
    Read full review
    Likelihood to Renew
    DocuWare
    Docuware has become a vital part of our organization.
    Incentivized
    Read full review
    MadCap Software
    No answers on this topic
    Usability
    DocuWare
    Fairly intuitive for average users.
    Incentivized
    Read full review
    MadCap Software
    No answers on this topic
    Support Rating
    DocuWare
    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
    Incentivized
    Read full review
    MadCap Software
    No answers on this topic
    Alternatives Considered
    DocuWare
    Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
    Incentivized
    Read full review
    MadCap Software
    No answers on this topic
    Return on Investment
    DocuWare
    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
    Incentivized
    Read full review
    MadCap Software
    • train and onboard new learning developers on the team quickly and get them started to create courses
    • ROI - don't have access to this information
    Incentivized
    Read full review
    ScreenShots

    MadCap Xyleme Screenshots

    Screenshot of A snapshot of how Xyleme users can create content in a single location and publish it to multiple locations