TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuWare

    Score7.7 out of 10
    N/ADocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

    $300

    per month

    Web QMS Software

    Score8.2 out of 10
    N/AWeb QMS is a cloud-based, all-encompassing management system software that helps organizations achieve, maintain and improve their ISO or API certifications; giving employees full access and visibility to their quality, environmental, occupational health & safety, or information security management systems. Web QMS software contains modules and dynamic applications that can be configured to meet the organization's needs and certification…N/A
    Pricing
    DocuWareWeb QMS Software
    Editions & Modules
    Base
    $300
    per month
    Enterprise
    1,500
    per month
    Pro
    Contact sales team
    Large Enterpriser
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuWareWeb QMS Software
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    DocuWareWeb QMS Software
    Small Businesses
    M‑Files
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuWareWeb QMS Software
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.2
    (1 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuWareWeb QMS Software
    Likelihood to Recommend
    DocuWare
    We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
    Incentivized
    Read full review
    Mireaux Management Solutions
    We appreciate the maintenance and calibration tracking.
    Read full review
    Pros
    DocuWare
    • OCR is very good
    • Support
    • Ease of use
    Incentivized
    Read full review
    Mireaux Management Solutions
    • Flexible--it can be adjusted to fit the way we do things
    • Support--we are a small company and Mireaux has been very helpful getting us started
    • Comprehensive--it covers all aspects of common management system standards
    Read full review
    Cons
    DocuWare
    • No active directory integration, this doubles up user management.
    • No Outlook integration. Would be nice to be able to interact with Docuware from email.
    • No mobile application. We have many remote users that would benefit from this.
    Incentivized
    Read full review
    Mireaux Management Solutions
    • The delay and refresh screen after entering certain information
    Read full review
    Likelihood to Renew
    DocuWare
    Docuware has become a vital part of our organization.
    Incentivized
    Read full review
    Mireaux Management Solutions
    No answers on this topic
    Usability
    DocuWare
    Fairly intuitive for average users.
    Incentivized
    Read full review
    Mireaux Management Solutions
    No answers on this topic
    Support Rating
    DocuWare
    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
    Incentivized
    Read full review
    Mireaux Management Solutions
    No answers on this topic
    Alternatives Considered
    DocuWare
    Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
    Incentivized
    Read full review
    Mireaux Management Solutions
    No answers on this topic
    Return on Investment
    DocuWare
    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
    Incentivized
    Read full review
    Mireaux Management Solutions
    No answers on this topic
    ScreenShots

    Web QMS Software Screenshots

    Screenshot of The Dashboard displays tasks pending, such as Documents awaiting approval, Corrective Actions awaiting Root Cause Analysis, NCRs awaiting disposition, equipment in need of calibration, pending training, employee certifications requiring renewal, and more.Screenshot of Calibration app: Keep a register of equipment in need of calibration, with details such as accuracy, calibration intervals, tolerances, etc. Upload certificates or generate your own. Receive notifications for calibration past due or coming due.Screenshot of The Maintenance application uses automated email notifications that include color coded PM Reports to clearly show equipment that is overdue, due, or coming due for maintenance. The E-Learning application tracks course progress, so employees can easily see which training courses they have not completed.Screenshot of Risk Assessment app: Create risk events, add and analyze risks using your own predefined scale, ratings and attributes. Based on your risk appetite, the system will help evaluate risks, and discern significant risks which need to be controlled or treated.Screenshot of The Approved Supplier List (ASL) application helps maintain a register of approved suppliers along with the necessary documentation.  Automatic email notifications provide visibility of suppliers coming due or past due for reevaluation. KPIs available.Screenshot of Organize your electronic library of documents with the Master Documents app. In addition to making documents accessible in the format of choice, you are able to see important details, such as document number, revision, date, owner, and next review date.