TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuWare

    Score7.8 out of 10
    N/ADocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

    $300

    per month

    PDF Xchange Viewer and Editor

    Score9.3 out of 10
    N/APDF Xchange Viewer and Editor is a pdf editing and conversion software offering from Tracker Software Products. It includes features such as create pdf and convert to pdf.N/A
    Pricing
    DocuWarePDF Xchange Viewer and Editor
    Editions & Modules
    Base
    $300
    per month
    Enterprise
    1,500
    per month
    Pro
    Contact sales team
    Large Enterpriser
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuWarePDF Xchange Viewer and Editor
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    DocuWarePDF Xchange Viewer and Editor
    PDF Editors
    Comparison of PDF Editors features of DocuWare and PDF Xchange Viewer and Editor
    Feature
    DocuWare
    -
    Ratings
    PDF Xchange Viewer and Editor
    9.0
    1 Ratings
    5% above category average
    Edit Text and Images00 Ratings9.01 Ratings
    Merge or Split PDFs00 Ratings9.01 Ratings
    Add Annotations00 Ratings9.01 Ratings
    Text Recognition (OCR)00 Ratings9.01 Ratings
    Page Management00 Ratings9.01 Ratings
    Form Creation and Editing00 Ratings9.01 Ratings
    Secure PDFs00 Ratings9.01 Ratings
    Convert to Different Formats00 Ratings8.01 Ratings
    Comment and Review Tools00 Ratings9.01 Ratings
    Undo and Redo Actions00 Ratings10.01 Ratings
    Best Alternatives
    DocuWarePDF Xchange Viewer and Editor
    Small Businesses
    M‑Files
    Score8.9 out of 10
    Tungsten Power PDF
    Score9.8 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Nitro PDF Pro
    Score8.2 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Adobe Acrobat Reader
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuWarePDF Xchange Viewer and Editor
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.0
    (4 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    9.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    DocuWarePDF Xchange Viewer and Editor
    Likelihood to Recommend
    DocuWare
    We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
    Incentivized
    Read full review
    Tracker Software Products
    This software handles large PDF files and has not crashed for me, unlike some other PDF software. It does what I need very well, although it has a lot of features beyond what I need. It extracts and adds documents easily and certainly does well with its search function after applying optical character recognition.
    Incentivized
    Read full review
    Pros
    DocuWare
    • OCR is very good
    • Support
    • Ease of use
    Incentivized
    Read full review
    Tracker Software Products
    • Intuitive an easy to understand interface
    • Fast
    • Good value for the price
    Incentivized
    Read full review
    Cons
    DocuWare
    • No active directory integration, this doubles up user management.
    • No Outlook integration. Would be nice to be able to interact with Docuware from email.
    • No mobile application. We have many remote users that would benefit from this.
    Incentivized
    Read full review
    Tracker Software Products
    • Have the ability to add a little more customization (like font sizes in Typewriter tool, etc).
    • Have the ability to export individual pages into separate PDFs.
    • Have the ability to easily resize.
    Incentivized
    Read full review
    Likelihood to Renew
    DocuWare
    Docuware has become a vital part of our organization.
    Incentivized
    Read full review
    Tracker Software Products
    No answers on this topic
    Usability
    DocuWare
    Fairly intuitive for average users.
    Incentivized
    Read full review
    Tracker Software Products
    It does everything I need, such as OCR, redaction, Bates stamping, bookmarking, and handling large PDF files without crashing. It also does well with the extraction and addition of documents.
    Incentivized
    Read full review
    Performance
    DocuWare
    No answers on this topic
    Tracker Software Products
    Performance wise, PDF Xchange Viewer and Editor is flawless. It runs fast, and I haven't experienced any immediately crashing. The reports save quickly, and the document size is never an issue. It saves into a regular PDF, and we're able to open it on any other program or computer. All text boxes, features, and headers show up flawlessly on other programs.
    Incentivized
    Read full review
    Support Rating
    DocuWare
    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
    Incentivized
    Read full review
    Tracker Software Products
    The application had no issues (we did not contact support) and that's why I give a 10.
    Incentivized
    Read full review
    Alternatives Considered
    DocuWare
    Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
    Incentivized
    Read full review
    Tracker Software Products
    PDF Xchange hits a sweet spot for me and my users. It is powerful, includes a full suite of creation, markup, and management tools. It is very affordable.
    Bluebeam is too much that isn't print and PDF related. It is EXPENSIVE ... more than $300 per person before almost mandatory additional training.
    PDF Creator is good for PDF creation. It doesn't include markup and management tools.
    Read full review
    Return on Investment
    DocuWare
    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
    Incentivized
    Read full review
    Tracker Software Products
    • PDF XChange costs around $50-75 per person depending on the version.
    Read full review
    ScreenShots