DocuWare vs. Veeva Vault PromoMats

We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.

Incentivized

It's great for keeping us organized and on track with our projects.

Incentivized

• OCR is very good
• Support
• Ease of use

Incentivized

• Document management
• Multi-agency notifications
• Approvals for appropriate teams

• No active directory integration, this doubles up user management.
• No Outlook integration. Would be nice to be able to interact with Docuware from email.
• No mobile application. We have many remote users that would benefit from this.

Incentivized

• Ability to edit documents in Veeva
• More mobile friendly
• Perhaps an email approval ability

Incentivized

Docuware has become a vital part of our organization.

Incentivized

Fairly intuitive for average users.

Incentivized

In my opinion, the interface is poor and in the last 4 years never improved

Incentivized

We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.

Incentivized

Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.

Incentivized

Haven't tried any other products.

Incentivized

• Allowed us to do multiple hours less data entry per client/per week.
• ROI very quickly.
• Package is customizable so you can scale as needed.

Incentivized

• It has made our projects move smoother and quicker through the system so our time is more optimized.

Incentivized